Client-oriented sales professional and realtor with a strong track record of building relationships, cultivating partnerships, and retaining top accounts to drive profit channels. Skilled in multitasking and self-motivated leadership, excels in expanding network connections and persuasively introducing both new and used homes or products to potential buyers. By understanding customer needs, delivers tailored solutions that consistently exceed expectations. With a flexible and hardworking attitude, always ready to learn and contribute to team success. Strong organizational and time management skills make an asset in any environment. Currently seeking entry-level opportunities to expand skills while facilitating company growth. Equipped to revitalize sales operations and maximize profits through strategic procedures and client acquisition. Proven ability to improve sales processes, streamline operations, and lead strong teams sets apart with an analytical and diligent approach.
Hi, I’m
Dominic Archie
Jarrell,TX
Summary
Overview
16
years of professional experience
Work History
United Access
Mobility Systems Specialist
06.2023 - Current
Job overview
- Collected data on process control statistics to discover potential improvements to process capabilities.
- Designed and implemented preventive maintenance procedures, reducing support requests 50%.
- Set and calculated system metrics and thresholds to maintain proper operational continuity.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Engaged with customers to effectively build rapport and lasting relationships.
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
Cellular Sales of
SALES ACCOUNT MANAGER/DISTRICT MANAGER
02.2019 - 06.2023
Job overview
- Formulated trusted relationships with key accounts
- Monitored market conditions, product innovations and competitor activity and adjusted account sales approach to address latest market developments
- Answered customers' questions about products prices, availability, uses and credit terms
- Negotiated details of contracts and payments and prepared sales contracts and order forms
- Collaborated with other account managers to prepare and deliver performance updates and quarterly business reviews
- Managed a team of 16-25 sales associates
- Met or exceeded YoY market goals for all of 2018 and 2019
- Trained sales associates and store managers to achieve market customer service and sales goals
- Prepared market presentations to Directors discussing growth, staff development, new projects and staffing
- Organized customer appreciation events, job fairs and sales events
- Communicated market events, sales strategies, new products and sales metrics to all of Texas Staff (200 members)
- Delivered exceptional account service to strengthen customer loyalty.
Redfin Corporation
REALTOR - SHOWING AGENT
06.2021 - 07.2022
Job overview
- Scheduled home viewings with potential buyers
- Generated list of properties to meet specific client needs
- Accompanied buyers during property inspections
- Communicated with inspectors, lenders and pest control companies to maintain purchase agreement terms
- Promoted sales through advertising, open houses and Multiple Listing Services
- Advised clients on market conditions, prices and legal requirements
- Communicated with clients to determine property needs and budget constraints
- Coordinated property tours and communicated with buyers to assist with inspections and appraisals
- Enhanced customer satisfaction ratings by effectively and swiftly resolving issues.
Cellular Sales/ Verizon Retailer
SALES ACCOUNT MANAGER/STORE LEAD
04.2014 - 01.2019
Job overview
- Communicated prices, plans and promotions with customers and business clients
- Overcome objections daily by building rapport and uncovering customers' true needs
- Cash handling and check verification for daily deposits
- Managed over 1200+ items of inventory daily
- Wrote daily reports for the whole Texas Market
- Estimated and quoted prices, credit and contract terms, warranties and delivery dates
- Negotiated details of contracts and payments and prepared sales contracts and order forms.
Chaparral Distributions
ACCOUNT SALES MANAGER
09.2013 - 03.2014
Job overview
- Accurately accounted for all inventory in large format stores and c-stores
- Overcame objections on a daily basis to reach company sales goals
- Cash handling and check verifications for daily deposits
- Managed superior customer service skills on a daily basis
- Managed 100 stores inventory in the local market
- Determined cost and pricing of proposals and bids.
IBC Bank
SALES ASSOCIATE/ TELLER SUPERVISOR
04.2012 - 04.2013
Job overview
- Managed sales goals and teller goals monthly while providing great customer service
- Approval and override responsibilities for all branches in the Austin market
- Counted cash and examined checks
- Responsible for confirming and examining the deposited checks
- Provide help to customers with the questions of fund availability
- Make sure about the regular requirement of Bank such as Bank Secretary Act and Anti-Money Laundering
- Responsible for filing important information for customers.
Charles Maund Toyota
SALES ASSOCIATE
07.2011 - 04.2012
Job overview
- Managed superior customer service skills on a daily bases
- Review product pricing and inventory daily, managing margin of gross income to drive company growth
- Handled customer complaints and solved problems
- Learned techniques to overcome objections and make sales to meet customer needs.
HEB
CASHIER
03.2009 - 04.2011
Job overview
- Attained superior customer service tactics, developed by daily interactions with patrons
- Cultivated strong customer service and communication skills while interacting with a diverse clientele in a dynamic, fast-paced environment
- Loss Prevention
- Monitor customer's activities to assist with preventing theft, vandalism, accident and injury
- Assist with issues and security violations, to put programs in place to prevent repeat occurrences.
Education
University of Texas At AustinAustin, TX
Some College (No Degree) from Liberal Arts And General Studies
University Overview
Austin Community CollegeAustin, TX
Some College (No Degree) from Liberal Arts
University Overview
LBJ High SchoolAustin, TX
High School Diploma
05.2009
University Overview
- Graduated with honors, Distinguished diploma honors, 4 academic scholarship offers. Activities: 3 year letterman in football, basketball, track All district and Central Texas honors, one act play all region honors (2009), Debate team all-district honors
- Ranked in Top 7% of class
- Completed professional development in Public Speaking
- 3.5 GPA
- Duke Youth Scholars Member
- National Honors Scholars Member
Skills
- Sales Management / Business Development Professional
- Excellent, interpersonal, and commutative relationship building skills Listen attentively, communicate persuasively and follow through diligently
- Technically skilled—cross platform expertise (Win/Mac) and proficiency in Word, Excel, PowerPoint, QuarkXPress and Photoshop
- Leadership and management skills Lead and manage sales teams behind a common goal Performing under high pressure deadlines
- Key Competencies
- Customer Acquisition
- Referral/Repeat Business Generation
- PowerPoint Presentations
- Public Speaking
- Complaint Handling
- Consultative Sales
- Sales Reports & Correspondence
- Technical Troubleshooting
- Vendor Relations
- System implementation
- Data Collection
- Scheduling
- Report Generation
References
References
Angela Jackson, ACFE Certified Fraud Expert, Austin, TX, (512)699-1880Additionalinformation
Additionalinformation
LCAE Summer Scholar Recipient, National Honors Society-Awarded to the top scholars in high school as a result of excellent academic achievements., COBRA President (Community of Brothers Revolutionary Alliance) Leadership/Mentoring ProgramTimeline
Mobility Systems Specialist
United Access
06.2023 - Current
REALTOR - SHOWING AGENT
Redfin Corporation
06.2021 - 07.2022
SALES ACCOUNT MANAGER/DISTRICT MANAGER
Cellular Sales of
02.2019 - 06.2023
SALES ACCOUNT MANAGER/STORE LEAD
Cellular Sales/ Verizon Retailer
04.2014 - 01.2019
ACCOUNT SALES MANAGER
Chaparral Distributions
09.2013 - 03.2014
SALES ASSOCIATE/ TELLER SUPERVISOR
IBC Bank
04.2012 - 04.2013
SALES ASSOCIATE
Charles Maund Toyota
07.2011 - 04.2012
CASHIER
HEB
03.2009 - 04.2011
LBJ High School
High School Diploma
University of Texas At Austin
Some College (No Degree) from Liberal Arts And General Studies
Austin Community College
Some College (No Degree) from Liberal Arts
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