Dominic Bailey
Davenport,IA
Summary
Proven team collaborator and efficient package handler at Amazon, adept in streamlining operational efficiency by over 30% through effective sorting and organizing techniques. Skilled in customer service and reservations management, demonstrated at Steel Plow Burger, enhancing guest satisfaction and operational workflow. Excel in high-pressure environments, ensuring safety and quality standards are surpassed.
Overview
2
2
years of professional experience
Work History
Host
Steel Plow Burger
Davenport, IA
04.2023 - 04.2024
- Kept kitchen areas neat and clean by removing trash and organizing supplies.
- Cleared, washed and stacked all plates, dining utensils, and trays quickly and without breaking.
- Followed supervisor instructions to complete tasks on time.
- Kept dishes, utensils and glassware clean and rotated following safety standards set by restaurant.
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Worked with front of house staff to move tables and adjust seating to accommodate groups with special requests.
Crew Member
McDonald's Restaurant
Davenport
06.2022 - 08.2022
- Worked front counter, drive-thru and other areas.
- Worked well with teammates and accepted coaching from management team.
- Took orders, prepared meals, and collected payments.
- Collaborated with team members to complete orders.
Package Handler
Amazon
Davenport, IA
05.2024 - 08.2024
- Followed safety regulations to maintain safe work environment.
- Improved package handling efficiency by implementing proper sorting and organizing techniques.
- Maintained a safe work environment by adhering to company policies and guidelines for proper lifting techniques.
- Reduced damage rates for packages through careful handling and adherence to safety protocols.
- Assembled, sealed, and loaded packages into correct trucks.
- Contributed to increased productivity by working effectively in high-pressure situations.
- Followed verbal and written instructions to properly move and ship products.
- Streamlined workflow by coordinating with team members on efficient loading and unloading procedures.
- Streamlined package sorting process, enhancing operational efficiency by organizing parcels by size and destination.
Education
North High School
Davenport, IAAssociates Degree - Diesel Technician
Scott Community College
Bettendorf, IASkills
Assembly and production
Lifting and sorting
Loading and unloading
Customer Service Skills
Timeline
Package Handler
Amazon
05.2024 - 08.2024
Host
Steel Plow Burger
04.2023 - 04.2024
Crew Member
McDonald's Restaurant
06.2022 - 08.2022
North High School
Associates Degree - Diesel Technician
Scott Community College