Dominic Brannigan
Maryville,TN
Summary
Dynamic Food and Beverage Manager with a proven track record at Avalon Country Club, excelling in cost control and customer service. Enhanced menu offerings and implemented staff training programs, leading to improved customer satisfaction and operational efficiency. Skilled in inventory management and fostering strong vendor relationships to optimize resources.
Overview
5
5
years of professional experience
Work History
Food and Beverage Manager
Avalon Country Club
08.2022 - Current
- Managed inventory effectively, reducing waste and optimizing stock levels.
- Developed staff training programs to enhance service skills and increase overall efficiency.
- Resolved customer complaints involving food or beverage quality and service.
- Maintained highest standards for beverage quality and service.
- Maintained a clean, safe, and welcoming environment for patrons, adhering to strict health code regulations.
- Improved customer satisfaction by implementing innovative food and beverage menu options.
- Oversaw the hiring process for new employees, selecting top talent to join our team.
- Resolved customer concerns promptly and professionally, ensuring repeat business and positive word-of-mouth referrals.
- Coordinated with vendors to secure competitive pricing on ingredients, supplies, and equipment.
- Developed relationships with suppliers and vendors leading to special volume pricing discounts and availability.
- Coordinated daily and nightly shift safety and sanitation procedures for bar areas and entire restaurant.
- Implemented cost-saving measures in purchasing, resulting in significant budgetary improvements.
- Responded to customer complaints, addressing concerns, and distress with amicable interactions.
- Oversaw selection, ordering and inventory controls of wine, beer and alcohol program.
- Managed bar and wait staff and directed hiring program.
Pastry Chef
Bistro By The Tracks
01.2020 - 05.2022
- Determined quantity of product to prepare for next day operation by maintaining detailed production schedule.
- Developed cross-functional relationships with other departments, ensuring smooth operations and timely completion of tasks during special events or peak business hours.
- Implemented efficient production techniques, reducing waste and improving overall pastry quality.
- Effectively managed multiple tasks simultaneously during high-volume periods, maintaining consistent quality across all products.
- Maintained a clean and organized kitchen workspace, ensuring compliance with health regulations.
- Developed new pastry recipes for seasonal menus, resulting in increased sales and positive feedback.
Food Truck Operator
The Knox Local
03.2020 - 01.2021
- Greeted customers, answered menu questions and responded to complaints.
- Increased customer satisfaction by providing efficient and friendly service in a fast-paced food truck environment.
- Accepted orders and packed food for takeout and delivery.
- Ensured cleanliness and safety within food truck, adhering to local health department guidelines.
- Enhanced overall efficiency with thorough knowledge of menu offerings, ingredients, and allergen information.
- Assisted food prep and assembly on line and served 100+ customers per day.
- Planned daily menus and prepped food for service.
- Managed inventory effectively to minimize waste and maximize profit margins for the business.
Education
High School Diploma -
St Pius X
Atlanta, GA06-1989
Skills
- Food and beverage operations
- Cost control
- Wine pairing
- Menu development
- Labor management
- Hygiene regulations
- Sanitation standards
- Food presentation
- ABC standards
- Ordering supplies
- Menu pricing
- Front of house management
- Customer service
- Inventory management
- Safe food handling
- Event coordination
- Scheduling
- Monitoring food preparation
- Staff supervision
Timeline
Food and Beverage Manager
Avalon Country Club
08.2022 - Current
Food Truck Operator
The Knox Local
03.2020 - 01.2021
Pastry Chef
Bistro By The Tracks
01.2020 - 05.2022
High School Diploma -
St Pius X
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