Dominic Caracci
Carbondale,Illinois
Summary
Helpful Shop Assistant with commitment to supporting maximum productivity. Extensive knowledge of equipment and shop processes and protocols. Dependable and focused worker with expertise in tool use. Versatile team member offering over 5 years of experience handling tasks smoothly and efficiently. Adapts well to changing processes, programs and team requirements. Eager to contribute to growing company. Organized Shop Assistant with 2 years of experience. Works well with no supervision and maintains focus on delivering top-notch assistance. Reliable and upbeat [Job Title] successful at promoting customer loyalty, satisfaction and purchases with consultative techniques and diligent attention to individual needs. Knowledgeable about product merchandising, payment processing and cleaning. Dedicated and dependable relationship-builder with excellent organizational strengths and superior work ethic.
Overview
6
6
years of professional experience
Work History
Shop Assistant
SIU Travel Service
07.2023 - Current
- Completed daily tasks accurately and on-time to support shop needs.
- Maintained a clean and organized shop floor, optimizing space for ease of customer navigation.
- Swept and mopped floor, wiped windows and fixtures after closing to support cleanliness and maintain organized store.
- Provided excellent customer service, promptly addressing inquiries and resolving issues.
Delivery Driver Assistant / Sales
Pabst Blue Ribbon
05.2023 - 08.2023
- Continuously adapted to changes in routes or schedules due to unforeseen circumstances, ensuring minimal disruption in service levels.
- Collaborated with warehouse staff to efficiently organize packages for daily deliveries.
- Participated in ongoing training opportunities provided by the employer, enhancing skillset relevant to the role of Delivery Driver Assistant.
- Maintained safety standards while assisting driver in maneuvering the vehicle through difficult routes or tight spaces.
Sales Assistant /Assistant Merchandiser
Red Bull
05.2022 - 08.2023
- Handled customer inquiries, complaints, and returns professionally, ensuring a positive experience for all clients.
- Processed transactions accurately while maintaining a high level of customer service.
- Increased sales by building strong customer relationships and providing excellent service.
- Helped customers locate products and checked store system for merchandise at other sites.
- Collaborated with team members to achieve a cohesive and efficient store environment.
- Met and exceeded sales targets consistently, contributing to overall team success.
Cashier Team Lead
Staples
09.2022 - 05.2023
- Performed store opening, closing, and shift-change actions and kept accurate shift-change logs.
- Assisted customers by answering questions and fulfilling requests.
- Communicated with customers and team members to solve problems.
- Processed both cash and card purchases and returns.
- Trained, mentored, and developed new cashiers with positive and encouraging techniques to maximize performance and team contributions.
- Balanced cash drawers at the end of each shift, ensuring accuracy in financial reporting.
- Restocked and organized merchandise in front lanes.
Golf Caddie
Oak Park Country Club
06.2018 - 08.2018
- Ensured golfer satisfaction by anticipating needs and proactively addressing inquiries or concerns.
- Assisted golfers in maintaining a steady pace of play, contributing to a more enjoyable round for all participants.
- Developed strong relationships with golfers through exceptional interpersonal skills and superior caddie services.
- Enhanced golfer experience by providing strategic advice on course layout and shot selection.
- Increased golfer success rates through regular equipment maintenance checks and adjustments as needed.
- Supported tournament operations by serving as an on-course spotter, promoting fair play and enforcing rules adherence.
- Cleaned and maintained balls, clubs, and course amenities.
Education
Bachelor of Science - Marketing And Public Relations
Southern Illinois University Carbondale
Carbondale, IL05.2025
High School Diploma -
Elmwood Park High School
Carbondale, IL06.2020
Skills
Product Knowledge
Inventory Management
Relationship Building
Inventory Control
Store maintenance
Store operations
Staff Training and Development
Scheduling and Time Management
Retail Operations Management
Customer Service
Problem-solving abilities
Active Listening
Critical Thinking
Accomplishments
- Achieved 2 Leadership certificates by completing a 20 hour course with accuracy and efficiency.
Timeline
Shop Assistant
SIU Travel Service
07.2023 - Current
Delivery Driver Assistant / Sales
Pabst Blue Ribbon
05.2023 - 08.2023
Cashier Team Lead
Staples
09.2022 - 05.2023
Sales Assistant /Assistant Merchandiser
Red Bull
05.2022 - 08.2023
Golf Caddie
Oak Park Country Club
06.2018 - 08.2018
Bachelor of Science - Marketing And Public Relations
Southern Illinois University Carbondale
High School Diploma -
Elmwood Park High School
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