Dominic Chavez
Sandy,UT
Summary
Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Flight attendant position. Ready to help team achieve company goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
2
2
years of professional experience
Work History
Box Office Supervisor
Larry H. Miller Megaplex Theatres
12.2022 - Current
- Printed tickets, checking accuracy of date, time and seat numbers before giving to customers.
- Assisted customers in choosing seats, guiding and recommending options via seating map.
- Trained team members in successful strategies to meet operational and sales targets.
- Implemented daily operating procedures to keep store clean, adequately stocked, and well-organized.
- Maintained focus during busy times and delegated tasks to employees to keep business running smoothly.
- Greeted over 1,000 guests per day and determined best approach to provide optimal service.
- Walked through department multiple times each shift to evaluate and correct issues such as cleaning and stock replenishment needs.
- Educated staff on strategies for handling difficult customers and challenging situations.
- Maintained clean, adequately stocked, and organized store by streamlining daily operations and introducing new procedures.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
- Trained newly hired sales team in upselling techniques.
- Kept close eye on department employees and customers to assess theft risks and maintain loss prevention goals.
- Set and updated weekly work schedules to meet coverage demands by considering factors like expected customer levels, planned promotions and individual employee strengths.
- Submitted reports to senior management to aid in business decision-making and planning.
- Researched issues to obtain appropriate answers to customer inquiries.
Baker
Crave Cookies
06.2022 - 09.2022
- Produced consistently high-quality baked goods for customers.
- Operated and maintained bakery equipment, including ovens and mixers.
- Complied with health and safety codes to protect staff and customers.
- Collaborated with team members to complete tasks and maintain smooth running of bakery.
Smoothie Maker
Roxx Berry
11.2021 - 03.2022
- Prepared and served juices and blended drinks.
- Followed health, safety and sanitation guidelines with proper handwashing, food storage and sanitization.
- Took customer orders and accurately processed in system.
- Maintained, operated, set up and cleaned food preparation equipment.
- Cut, diced and chopped fresh ingredients and toppings for smoothies.
- Replenished ingredients, moving from cold or frozen storage to preparation area.
- Operated POS system for quick order entry and cash drawer accuracy.
Drink Master Shift Lead
Fiiz Drinks
09.2021 - 11.2021
- Completed store opening and closing procedures and balanced tills.
- Trained new employees and delegated daily tasks and responsibilities.
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
- Trained and mentored new employees to maximize team performance.
- Kept employees operating productively and working on task to meet business and customer needs.
- Helped store management meet standards of service and quality in daily operations.
- Maintained safe working environment by observing safety procedures, policies and regulations.
- Enforced company policies and regulations with employees.
Car Hop
Sonic
04.2021 - 09.2021
- Motivated team members to meet and exceed sales targets.
- Built relationships with customers and community to establish long-term business growth.
Education
High School Diploma -
Hillcrest High School
Midvale, UT05.2024
Skills
- Customer Service
- Policy Enforcement
- Cash Register Operations
- Cleaning and Sanitizing
- Food Plating and Assembly
- Beverage Preparation
- Special Assignments
- Cycle Counts and Audits
- Special Event Promotion
- Kitchen Safety Standards
- Maintaining Clean Work Areas
- Process Monitoring and Improvement
Timeline
Box Office Supervisor
Larry H. Miller Megaplex Theatres
12.2022 - Current
Baker
Crave Cookies
06.2022 - 09.2022
Smoothie Maker
Roxx Berry
11.2021 - 03.2022
Drink Master Shift Lead
Fiiz Drinks
09.2021 - 11.2021
Car Hop
Sonic
04.2021 - 09.2021
High School Diploma -
Hillcrest High School