Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Timeline
Generic

Dominic Conticelli

Summary

Experienced account manager with a versatile and professional background. Expertise in cultivating strong client relationships to drive revenue growth. Proficient in executing strategic sales plans to achieve organizational objectives. Proven ability to deliver exceptional results through effective negotiation, communication, and problem-solving skills.

Overview

11
11
years of professional experience
1
1
Certification

Work History

Senior Account Executive

Lake Enterprises, AT&T
05.2024 - Current
  • As a top-performing sales associate specializing in impulse sales, I drove customer engagement and consistently exceeded sales targets while representing AT&T in both Costco and Best Buy environments
  • My expertise in technology sales allowed me to tailor solutions to fit each customer’s unique needs, fostering trust and delivering impactful results
  • I leveraged a deep understanding of consumer behavior and business models, adjusting my approach to align with each retail partner’s objectives
  • Throughout my tenure, I not only became a top salesman for numerous weeks/months in the company but also took on a leadership role by creating and training a high-performing sales team at the same time
  • Through my guidance, my team consistently outperformed their targets
  • My ability to motivate, mentor, and provide actionable sales strategies helped foster a collaborative environment that led to ongoing success

Marketing Specialist

ZMC Coders LLC
01.2024 - Current
  • Develop and execute integrated marketing campaigns to drive app downloads and user engagement
  • Conduct market research to identify trends, competitor activities, and user preferences
  • Create compelling content for blogs, social media, emails, and promotional materials
  • Implement SEO and ASO strategies to improve search and app store visibility
  • Collaborate with cross-functional teams to ensure blended brand messaging and successful product launches
  • Create community engagement and gather user feedback to improve retention and satisfaction.

Health and Welfare Associate

Fidelity Investments
06.2022 - 12.2023
  • Expertly assist active employees and retirees from diverse clients in enrolling and managing their health benefits, ensuring seamless and efficient processes
  • Provide personalized online support and troubleshoot system and tech issues, delivering top-notch service to meet clients' unique needs
  • Demonstrate exceptional professionalism and communication skills to build strong relationships with clients and ensure their satisfaction.

Client Services Coordinator

Coldwell Banker Legacy
03.2021 - 04.2022
  • Successfully managed lead generation, nurturing, and conversion efforts, including strategic marketing initiatives at a fast-paced real estate firm
  • Utilized strong communication and organizational skills to engage with clients, build relationships, and facilitate seamless transactions
  • Proven track record of providing exceptional customer service and contributing to the success of lead-driven initiatives within the industry.

Office Assistant

Life Source Solutions
05.2014 - 05.2022
  • Supported diverse office and administrative tasks, including warmly greeting clients and facilitating important paperwork and document handling
  • Efficiently scheduled appointments and maintained organized records with precise data entry and filing
  • Demonstrated commitment and dedication through intermittent and temporary employment.

Customer Service Associate

Walgreens
10.2020 - 03.2021
  • Delivered exceptional customer service across multiple departments, including photo development, grocery, pharmacy, and health and beauty sections
  • Proactively assisted customers with their inquiries, resolving issues promptly and ensuring a positive shopping experience
  • Demonstrated adaptability and multitasking capabilities in a fast-paced retail environment.

Sales Associate

Shoe Palace
06.2017 - 08.2019
  • Excelled in various sales responsibilities, showcasing product knowledge and excellent customer service
  • Greeted and engaged customers warmly, skillfully handling transactions at the register and resolving inquiries
  • Demonstrated resilience in handling challenging situations with professionalism and composure.

Education

Bachelor of Business Administration - Marketing

New Mexico State University (NMSU)
Las Cruces, NM

Skills

  • Client Relationship Management
  • Analytical Problem Solving
  • Tech Proficiency
  • Data Management
  • Upselling and cross selling
  • Customer retention
  • Sales expertise
  • Interpersonal communication skills
  • Adaptability
  • Resilience
  • Competitive

Accomplishments

  • Supervised team of 6 sales executives who consistently exceeded expectations.
  • Produced over $500,000 in product revenue within one year by consistently exceeding sales goals as well as training and leading.

Certification

  • Certified Professional Sales Person (CPSP) - National Association of Sales Professionals (NASP).
  • Certified Professional Sales Leader (CPSL) - National Association of Sales Professionals (NASP).

Timeline

Senior Account Executive

Lake Enterprises, AT&T
05.2024 - Current

Marketing Specialist

ZMC Coders LLC
01.2024 - Current

Health and Welfare Associate

Fidelity Investments
06.2022 - 12.2023

Client Services Coordinator

Coldwell Banker Legacy
03.2021 - 04.2022

Customer Service Associate

Walgreens
10.2020 - 03.2021

Sales Associate

Shoe Palace
06.2017 - 08.2019

Office Assistant

Life Source Solutions
05.2014 - 05.2022

Bachelor of Business Administration - Marketing

New Mexico State University (NMSU)

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Dominic Conticelli