Dominic Copeland
Brawley,CA
Summary
At Point Pick Up, I excelled as a Logistics Specialist, leveraging my expertise in transportation planning and exceptional customer service to enhance operational efficiency and client satisfaction. Skillfully negotiated with carriers, ensuring competitive rates and timely deliveries, while my problem-solving abilities significantly reduced shipping issues, fostering strong customer and vendor relationships. Talented Logistics Specialist with detail-oriented and hardworking approach to keeping goods flowing efficiently. Knowledgeable about coordinating both inbound and outbound schedules. Highly organized and forward-thinking team player. Demonstrated success in working with vendors, customers and team members to meet tight schedule demands. Skilled at handling internal organization and inventory counts, resolving customer problems and working with suppliers to achieve objectives.
Overview
3
3
years of professional experience
Work History
Logistics Specialist
Point Pick up
07.2020 - 07.2023
- Coordinated incoming and outgoing shipments to maintain schedules.
- Maintained compliance with all relevant regulations, ensuring safe transportation of goods while avoiding costly fines or penalties due to non-compliance issues.
- Provided customers with status updates for tracked packages.
- Developed strong relationships with carriers to secure competitive rates and improve delivery times.
- Issued timely and accurate responses to both internal and external inquiries.
- Worked with customers to integrate processes and correct issues.
- Enhanced customer satisfaction by proactively resolving shipping issues and providing timely updates on order status.
- Built long-term relationships due to prompt and courteous service.
- Tracked orders and notified customers of status or potential delays.
- Maintained excellent working relationships with customers by efficiently responding to inquiries and complaints.
- Strategized best methods and tactics for efficient storage and handling of materials.
- Built and established relationships with staff and vendors.
- Managed loading, unloading, movement, and sorting of supplies to keep deliveries on schedule.
Education
Monte Vista High School
San Diego, CA06.2012
Skills
- Safety practices
- Materials Handling
- Resolving Problems
- Transportation Planning
- Overseeing deliveries
- Order Preparation
- Inspecting goods
- Delivery inspection
- Problem-Solving
- Shipment Tracking
- Decision-Making
- Customer Service
- Client Relations
- Delivery confirmation
Accomplishments
- Documented and resolved Issue which led to Results.
- Achieved Result through effectively helping with Task.
- Achieved Result by completing Task with accuracy and efficiency.
Timeline
Logistics Specialist
Point Pick up
07.2020 - 07.2023
Monte Vista High School
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