With a decade of experience in human resources and personnel management, I am adept at streamlining operations and enhancing efficiency; significantly improving administrative processes within the United States Coast Guard. My expertise in Microsoft Excel and exceptional organizational skills facilitated the management of complex logistics and HR policies, supporting over six hundred personnel. My approach fosters inclusivity and productivity, leveraging both technical and interpersonal abilities to achieve strategic objectives.
Overview
2025
2025
years of professional experience
1
1
Certification
Work History
Personnel and Administration Yeoman
United States Coast
Yeoman
United States Coast Guard
01.2017 - Current
Provided human resources and administrative support to in excess of three hundred personnel and their dependents.
Enhanced office efficiency by streamlining administrative processes and implementing time-saving tools.
Conducted research on various topics as assigned by executives, providing valuable insights to inform decision-making processes.
Resolved administrative issues promptly by identifying root causes and implementing effective solutions.
Handled sensitive information discreetly while maintaining strict confidentiality standards at all times.
Provided comprehensive support to senior leadership, ensuring timely completion of tasks and projects.
Oversaw inventory management for office supplies, anticipating needs based on usage trends.
Managed complex travel arrangements and accommodations, resulting in seamless business trips for travelers.
Drafted correspondence on behalf of executives, demonstrating professionalism and attention to detail in written communications.
Organized and maintained filing systems, improving document accessibility and reducing retrieval time.
Contributed to a positive workplace culture through active participation in team-building events and direct communication with colleagues.
Supported mental health and well being to the crew as the PEER Support Petty Officer, providing mental health awareness trainings and resources to impacted personnel.
Ensured that Command Personnel abided by all administrative policies when making high level decisions.
Enhanced PEER Support program effectiveness by implementing compassionate listening and effective communication techniques.
Reduced paperwork backlog by digitizing documents into an accessible online system.
Provided spiritual guidance for crew members while deployed to high stress environments as Lay Minister.
Fostered an inclusive and healthy working environment for all coworkers as Secretary of the Leadership Diversity Advisory Council.
Managed cross-functional teams effectively, fostering collaboration between various departments involved in logistic operations.
Developed effective training programs for staff, resulting in increased productivity and reduced errors.
Collaborated with senior leadership to establish clear navigation plans, taking into account factors such as tides, currents, and weather conditions.
Coordinated effectively with other departments aboard the vessel to ensure smooth operations across all areas of responsibility during voyages.
Documented findings and prepared detailed reports as an investigator on deployments.
As a Coast Guard Passport Agent, maintained strict compliance with federal regulations and guidelines, ensuring all passport applications met required standards.
Enrolled and ensured the delivery of benefits to veterans, spouses and dependents as a DEERS/ RAPIDS Certified User.
Provided Security for all military and civilian workers as a member of the Sector Northern Great Lakes ATFP Anti-Terrorism Force Protection Team.
Oversaw and administered drug testing of military members.
Over the course of multiple deployments, assisted in the travel and administrative needs of over six hundred military, Public Health Service and civilian personnel in support of Operation Vigilant Sentry as the only Administrative Support Team member.
12N Horizontal Construction Engineer
262nd ENG Co., Maine Army National Guard
03.2011 - 01.2017
Mobilized multiple heavy equipment platforms to clear, grub, strip, excavate, backfill and stockpile.
Prepared construction reports to document progress and recommend corrective courses of action.
Enhanced safety on job sites by following proper operating procedures and conducting regular equipment inspections.
Streamlined material handling processes by utilizing the bulldozer to transport large quantities of soil, gravel, or rocks effectively.
Hauled materials for road construction, large industrial use, construction and agriculture.
Maintained a clean driving record while operating heavy machinery in challenging weather conditions or congested traffic areas.
Analyzed problems and worked with teams to develop solutions.
Developed organizational skills through managing multiple tasks simultaneously while adhering to strict deadlines.
Utilized strong communication abilities during presentations which led to increased understanding among colleagues regarding project goals and objectives.
Enhanced communication efficiency by managing and maintaining radio equipment for seamless operations.
Reduced downtime and improved system reliability by troubleshooting and resolving technical issues in a timely manner.
Established trust with partner forces through professional interactions and accurate relay of vital information during joint operations.
Streamlined communication processes by developing efficient standard operating procedures for radio use.
Provided reliable communication support for field operations, ensuring mission success.
Mitigated potential communication disruptions by anticipating challenges and implementing backup plans as needed.
Safeguarded sensitive information with strict adherence to security protocols during transmission and reception.
Education
Bachelor of Arts - History
Liberty University
Lynchburg, VA
03-2025
Skills
Accounts receivable
Microsoft Excel
Payroll management
French Language Proficiency
Adaptable to change
Exceptional organization
Office administration
Maintaining records
Meeting coordination
Project Support
HR policies and procedures
Training and mentoring
Accomplishments
Attended United States Air Force Airman Leadership School as one of only two Coast Guardsman in attendance.
Volunteered to deploy in support of Operation Vigilant Sentry; a humanitarian mission in support of counter migration efforts in the Florida Straits.
Certification
DEERS/ RAPIDS Verifying Official
Applied Suicide Intervention ASIST
ATON Administration and Positioning
Advanced Damage Control
General Shipboard Firefighting
Quartermaster of the Watch
Helmsman & Lookout
Passport Agent Certification
Awards
Maine Army National Guard Commanders Award
US Air Force Commandants Award
Coast Guard Achievement Medal (x2)
Coast Guard Meritorious Team Commendation Medal (x2)
Coast Guard Commandant Letter of Commendation Medal (x2)
National Defense Service Medal
Coast Guard Special Operations Service Medal (x2)
Army Service Ribbon
Air Force Non-Commissioned Officer Professional Military Education Graduate Ribbon
Government Purchase Card Approving Official at United States Coast Guard Sector Ohio ValleyGovernment Purchase Card Approving Official at United States Coast Guard Sector Ohio Valley