Dominic Denson
Queens,NY
Summary
Energetically driving success in every role, from Babysitter at Close Family to dynamic team player at GO! GO! Curry!, Personally excel in customer service excellence and conflict resolution. Renowned for reliability and a strong work ethic, will consistently enhance customer satisfaction and team efficiency, leading to significant repeat business and commendable staff performance improvements.
Overview
2
2
years of professional experience
Work History
Babysitter
Close Family
01.2024 - 01.2024
- Played games, worked on puzzles, and read books to young children.
- Communicated positively with children and guardians.
- Organized and cleaned home after activities by picking up toys and straightening up play room.
- Maintained a clean and organized environment to ensure the well-being of children under care.
- Reassured children when upset providing emotional support and stability.
- Bathed, dressed, and helped with teeth brushing as part of bedtime preparation.
- Handled conflicts between siblings effectively using conflict resolution techniques resulting in a more peaceful household.
- Sanitized dishes, tabletops, toys, and frequently touched surfaces to prevent spreading of germs.
Teacher's Assistant
Hanac Astoria Cornerstone
07.2023 - 08.2023
- Kept classrooms clean, neat, and properly sanitized for student health and classroom efficiency.
- Oversaw students in classroom and common areas to monitor, enforce rules, and support lead teacher.
- Supported student learning objectives through personalized and small group assistance.
- Worked with lead teacher to monitor class schedule and take attendance.
- Collaborated with teachers for lesson preparation by preparing materials and setting up equipment.
- Maintained safety and security by overseeing students in recess environments.
Volunteer
HANAC Astoria Corner Stone
07.2023 - 08.2023
- Assisted with special events and programs.
- Maintained clean, neat, and operational facilities to serve program needs.
- Supported engaging, fun, and smooth-running events by helping with organization and planning.
- Used strong interpersonal communication skills to convey information to others.
- Communicated with staff members to stay informed about volunteer opportunities and events.
- Mentored new volunteers, fostering a supportive and inclusive team environment.
- Enhanced visitor experience by conducting informative and engaging museum tours.
Cashier
GO! GO! Curry!
10.2022 - 10.2022
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Helped customers complete purchases, locate items, and join reward programs.
- Restocked and organized merchandise in front lanes.
- Assisted customers with returns, refunds and resolving transaction issues.
- Stocked, tagged and displayed merchandise as required.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
- Handled multiple payment methods securely, minimizing discrepancies and potential losses.
- Answered questions about store policies and addressed customer concerns.
- Mentored new employees on cashier duties and best practices, improving overall staff performance.
- Collaborated with team members to achieve sales targets and maintain a clean, well-stocked store environment.
Pet Sitter
Neighbors And Family Members
10.2021 - 01.2022
- Prepared food and water following instructions from pet owners.
- Gave animals proper attention to promote secure environment in owner's absence.
- Exercised animals regularly with walks and rigorous play activities.
- Maintained a clean and safe environment for pets, ensuring their comfort and well-being at all times.
- Cleaned out and scooped litter trays and food and water bowls to provide clean environment for pets.
- Communicated professionally with pet owners via phone, email, and text.
- Built trust with clients by consistently demonstrating reliability, punctuality, and attention to detail in all aspects of pet care provision.
- Managed pet safety and wellness in owners' absence by securing yard gates and removing items that could make pets sick.
- Conducted regular home visits to check on pets while owners were away, providing peace of mind through routine updates.
- Developed strong relationships with clients, leading to repeat business and recommendations from satisfied customers.
- Gave medication to pets following guidelines from owners.
Education
GED -
Sheltering Arms
Jamaica, NY06.2022
Skills
- Time Management
- Strong Work Ethic
- Following Directions
- Reliability and punctuality
- Dependability
- Flexible scheduling
- School-age children experience
- Homework Assistance
- Housekeeping
- Managing routines
- Meal and snack times
- Childcare
- Customer Service
- Customer Assistance
- Customer service excellence
- Money Handling
- Cash handling and management
- Written and verbal communication
- Order Taking
- Professionalism and Courtesy
- Basic Math Competence
- Payment Processing
- Product restocking
- Conflict Resolution
- Product Knowledge
- Staff Training
- Positive Attitude
- Teamwork and Collaboration
- Attention to Detail
- Computer Skills
- Answering Phones
- Event Planning
- Social Media Management
- Cross-cultural understanding
- Telephone Etiquette
- Class coordination
- Small Group Supervision
- Fast Learner
- Socially Adept
Computer Knowledge
I enjoy building computers, and learning about components of different technological pieces. I spend a healthy amount of time on a computer setup; familiarizing myself with the processes and applications of computers.
Languages
Spanish
Limited Working
Japanese
Elementary
Timeline
Babysitter
Close Family
01.2024 - 01.2024
Teacher's Assistant
Hanac Astoria Cornerstone
07.2023 - 08.2023
Volunteer
HANAC Astoria Corner Stone
07.2023 - 08.2023
Cashier
GO! GO! Curry!
10.2022 - 10.2022
Pet Sitter
Neighbors And Family Members
10.2021 - 01.2022
GED -
Sheltering Arms
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