DOMINIC DROUHARD
Dublin,OH
Summary
Hardworking and driven sales management professional equipped to meet and exceed sales operations and align procedures to maximize profits and client acquisition. Successful at improving sales procedures to streamline and strengthen processes. Multifaceted leader with an analytical, personable, and diligent approach to building and leading strong teams.
Overview
4
4
years of professional experience
Work History
Consultant
Mad River Outfitters
05.2024 - Current
- Guiding fly fishing trips
- Collaboration with the Mad River team on vendor relationships for soft goods, tackle, materials, and equipment to ensure industry leading products are always present
- Leveraged industry knowledge to help clients of all experience levels find the right products and insight to different fisheries and methods
Account Executive
Fusion Transport
03.2024 - 05.2024
- Managed client needs per basis and facilitated negotiations, resolving issues and reaching mutual conclusions
- Earned client trust and confidence by demonstrating compelling, persuasive and composed professional demeanor paired with delivering effective solutions
- Developed, maintained and utilized diverse client base that withheld internal goals through market swings
- Facilitation of carrier vetting, negotiations, and service requirements
Sales Manager
EASE Logistics
03.2022 - 03.2024
- Fostered lasting relationships with customers through effective communication and quick response, resulting in long-term loyalty and expanded client base
- Maintained relationships with customers and found new ones by identifying needs and offering appropriate services
- Handled customer relations issues, enabling quick resolution, and client satisfaction
- Achieved and exceeded sales goals and service targets by cultivating and securing new customer relationships
- Traveled frequently to meet with clients on pressing matters, conduct regular QBR's to ensure ongoing alignment, and have a strong presence within industry conferences and events
New Client Account Manager
EASE Logistics
05.2021 - 03.2022
- Bridged the gap between Operations and Business Development in this unique role where I led a team that took responsibility for each new account the company brought in, with the end goal of learning nuances and intricacies of each account to then successfully pass off to a permanent account manager within the company
- Handled complaints, provided appropriate solutions, and alternatives within appropriate timeframes and followed up to achieve resolution
- Priced and submitted bids for specific lanes and contracts using market knowledge, analytics, and other resources
Logistics Coordinator
EASE Logistics
01.2021 - 05.2021
- Facilitated the support of daily operations through tracking oversight, issue resolution, and carrier negotiations working hand-in-hand with multiple account managers
- Built carrier relationships that drove up operational efficiency, and drove down operating costs
Education
Bachelor of Science - Marketing
Florida Gulf Coast University
Fort Myers, FL12.2020
Skills
- Effective Communication
- Strategic Planning
- Continuous Improvement
- Complex issue resolution and problem solving
- True understanding of client needs
- Client Engagement
- Data Analytics
- Microsoft Office
- Analytical Thinking
- Goal Setting
Timeline
Consultant
Mad River Outfitters
05.2024 - Current
Account Executive
Fusion Transport
03.2024 - 05.2024
Sales Manager
EASE Logistics
03.2022 - 03.2024
New Client Account Manager
EASE Logistics
05.2021 - 03.2022
Logistics Coordinator
EASE Logistics
01.2021 - 05.2021
Bachelor of Science - Marketing
Florida Gulf Coast University
Similar Profiles
Julia HaylerJulia Hayler
Admitting Clerk at Mad River Community HospitalAdmitting Clerk at Mad River Community Hospital
Georgianna CunninghamGeorgianna Cunningham
Owner at Mad River Collective Homeschool Co-opOwner at Mad River Collective Homeschool Co-op
Jessie StevensonJessie Stevenson
Social Media Intern at Trout Unlimited Mad River ChapterSocial Media Intern at Trout Unlimited Mad River Chapter