Summary
Overview
Work History
Education
Skills
Clearance Level
Core Competencies
Certification
Accomplishments
Software
Timeline
Generic

Dominic Evans

Colorado Springs,Colorado

Summary

Driven and goal-oriented individual with a strong passion for the cyber field. I thrive on tackling complex challenges, whether it’s streamlining systems, enhancing cybersecurity, or optimizing workflows. Setting clear objectives and staying focused on delivering impactful results.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Client Systems Technician

CompQSoft
03.2025 - Current
  • Provided end-to-end IT support for over 10,000 users, identifying, diagnosing, and resolving hardware, software, and network issues to maintain system uptime and operational efficiency across multiple enterprise environments.
  • Designed, built, and maintained physical and virtual servers to support ESXi-based virtualization infrastructure, ensuring high availability, load balancing, and disaster recovery preparedness.
  • Administered and configured VMware vSphere and ESXi hosts, including the deployment, management, and optimization of virtual machines (VMs) for production and development environments.
  • Managed backup and disaster recovery solutions for virtualized environments, including scheduling, testing, and restoring backup images using tools such as VmHorizon or native vSphere features.
  • Conducted capacity planning and performance monitoring of network and server infrastructure to anticipate growth and proactively address performance bottlenecks.
  • Analyzed network characteristics (e.g., traffic patterns, latency, throughput, packet sizes) and recommended enhancements or upgrades to support enterprise requirements and evolving technologies.
  • Designed and optimized complex network topologies, implemented routing/switching solutions, and developed site-specific configurations to support seamless communication across geographically dispersed offices.
  • Deployed and supported 10ZiG Thin Clients across secure environments, streamlining endpoint management while improving performance and security.
  • Successfully implemented and configured REL systems for foreign military personnel, enabling secure access to classified networks and resources in accordance with compliance standards.
  • Built, managed, and monitored file servers, ensuring robust data access, permissions management, storage scalability, and backup integrity.
  • Collaborated with cross-functional teams including cybersecurity, networking, and DevOps to support secure, scalable, and redundant IT infrastructure.
  • Set up new computer systems and devices and installed hardware, software and patching programs.
  • Installed and maintained Windows and desktop software, service packs, patches, and anti-virus updates for 1000+ clients.

Client Systems Administrator

Federal Civil Service
10.2023 - 03.2025
  • Delivered comprehensive IT support for over 250 users, diagnosing and resolving hardware, software, and network issues to ensure uninterrupted operations.
  • Managed, configured, and maintained client systems, including desktops, laptops, and mobile devices, ensuring compliance with security protocols and performance standards.
  • Performed detailed troubleshooting of network connectivity issues, ensuring optimal uptime and efficient data flow across multiple systems.
  • Applied strict security measures, including software updates, system patches, and threat monitoring, to safeguard sensitive data and maintain operational integrity.
  • Trained personnel on IT systems and best practices, enhancing overall unit efficiency and ensuring team readiness for technical challenges.
  • Oversaw the lifecycle management of IT assets, including procurement, inventory tracking, and disposal, to optimize resources and maintain budgetary compliance.
  • Utilized remote desktop software to troubleshoot and resolve technical issues for clients, including diagnosing and resolving network connectivity problems, configuring firewall settings, and implementing security protocols.
  • Established and managed organizational mailboxes, security groups, and provisioning new user accounts.
  • Established new user account privileges, authorizing users, maintaining access controls, and performing ongoing security review. Reporting security breaches, distributes security information.

Materials Handler

Federal Civil Service
10.2023 - 03.2025
  • Issuing of Individual Protective Equipment (IPE) for deployers – Customer Service Transactions.
  • Maintain and monitor inventory on in-process and out-process. Assisting users with extending, returning, and monitoring issued gear through Excel spreadsheets and ILSS Transactions.
  • Provides secure storage and handling of military issued weapons.
  • Responsible for deployment gear processing, mobility, and training.
  • Works in and with HAZMAT handling ammunition and other hazardous materials.
  • Operates forklift trucks and automated material handling and identification equipment to include mobile stock selectors and electromechanical automated equipment, such as high-rise automated storage and retrieval vehicles to move, stack and unstack, load and unload, bin, and position material.

Commercial Sales Manager

Autozone
02.2022 - 09.2023
  • Address customer inquiries, complaints, and issues promptly and effectively to ensure high customer satisfaction. As well as assisting customers with minor vehicle related issues such as battery or windshield wiper replacement and occasionally other simple mechanical concerns.
  • Monitor inventory levels, ensuring optimal stock availability while minimizing excess inventory and obsolescence. Leveraged expertise to effectively manage inventory valued over $3,500,000.
  • Built and maintained strong relationships with key commercial customers, identifying their needs and providing tailored solutions. This successful customer engagement resulted in the establishment and management of a new and impactful commercial program.
  • Lead, coach, and motivate a team of commercial sales representatives, fostering a positive and high-performance work environment.
  • Warehouse Tasks.
  • Forklift Operations.
  • Safely and efficiently transported commercial auto parts to various customer location.

Education

Bachelor of Science - Computer Science

Pikes Peak Community College
Colorado Springs, CO
05-2029

High School Diploma -

Falcon Highscool
Peyton, CO
05-2021

Skills

  • Patch management
  • Remote troubleshooting
  • Virtualization technologies
  • Administration
  • System maintenance
  • Advanced troubleshooting
  • Network configuration
  • System deployment
  • Scripting languages
  • Server management
  • Storage management
  • Network administration
  • Disaster recovery
  • VMHorizon
  • VSphere
  • Asset management

Clearance Level

Secret (TS Eligible)

Core Competencies

Python, C++, JavaScript, True, True, True, CompTIA Security +, True, True, True, Wireshark, Visual Studio, VSphere, VMWare, True, True, True

Certification

Security + CE - EXP: DEC 2027

Accomplishments

  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Achieved a 80% increase in imaging times through effectively changing over PXE imaging environment.
  • Collaborated with team of 10+ in the development of Systems installation of SCIF areas.

Software

Wireshark

VMWare Horizon

VSphere

Hypervisor

EiTaSS Ticketing Tool

Remedy Ticketing Tool

Visual Studio

Timeline

Client Systems Technician

CompQSoft
03.2025 - Current

Client Systems Administrator

Federal Civil Service
10.2023 - 03.2025

Materials Handler

Federal Civil Service
10.2023 - 03.2025

Commercial Sales Manager

Autozone
02.2022 - 09.2023

Bachelor of Science - Computer Science

Pikes Peak Community College

High School Diploma -

Falcon Highscool

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