Dominic Francavilla
Binghamton,United States
Summary
Motivated Golf Shop Attendant with excellent customer service and interpersonal communication skills. Familiar with new golf industry products, apparel and trends. Frequently acknowledged for handling tense situations and customer complaints with professionalism. Personable bakery professional offering expertise in company menu items and suggesting catered solutions to meet customer needs. Skilled in cleaning and using bakery equipment and assisting with bakery tasks.
Overview
16
16
years of professional experience
Work History
Warehouse Manager
Fenix Parts
Binghamton, NY
06.2022 - Current
- Handled incoming and outgoing supplies and packages and routed to appropriate personnel.
- Helped maintain applicant tracking systems and recruiting metrics.
- Built professional working relationships with peers and supervisors.
- Established or monitored specific supply chain-based performance measurement systems.
- Managed day-to-day logistics operations, monitoring incoming deliveries and overseeing personnel tasks.
Golf Pro Shop Assistant
Chenango Valley State Park
Binghamton, NY
06.2018 - Current
- Processed rental returns or merchandise return transactions and issued proper credit.
- Assisted golf course personnel with daily operations.
- Performed daily closing functions and maintained accountability for shift-closing reports.
- Monitored golf shop operations to enforce adherence to equipment and purchase policies.
- Promoted golf products and accessories and utilized upselling to increase sales.
- Unboxed new merchandise and restocked shelves in appealing and organized arrangements to promote items.
- Stocked shelves and supplies and organized displays to focus customer attention on specific items.
- Educated customers on product and service offerings.
Assistant
Bella Pizza Pasta And Subs
Binghamton, NY
01.2009 - Current
- Answered incoming calls while recording accurate messages.
- Handled data entry tasks with high levels of speed and accuracy.
- Opened, sorted and distributed incoming mail and processed outgoing mail.
- Maintained positive working relationship with fellow staff and management.
- Built professional working relationships with peers and supervisors.
- Handled incoming and outgoing supplies and packages and routed to appropriate personnel.
Education
BBA - Business Administration
SUNY At Alfred State
Alfred, NY12.2022
Associate of Arts - Business Administration
SUNY At Alfred State
Alfred, NY12.2021
Skills
- Critical thinking
- Organizational skills
- Relationship building
- Supervision
- People skills
- Friendly, positive attitude
- Conflict resolution
- Planning
- Work ethic
- Analytical
- Training & Development
- Active listening
- Logistics management
- Forklift Certified
Additional Information
Also, Played on the Baseball team at Alfred State for three years.
Baseball team
Playing on a baseball team showed me how to work together and get the best out of my teammates.
Timeline
Warehouse Manager
Fenix Parts
06.2022 - Current
Golf Pro Shop Assistant
Chenango Valley State Park
06.2018 - Current
Assistant
Bella Pizza Pasta And Subs
01.2009 - Current
BBA - Business Administration
SUNY At Alfred State
Associate of Arts - Business Administration
SUNY At Alfred State
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