Dominic Gaccetta
Arlington,TX
Summary
Highly motivated professional with several years of entrepreneurial and management experience. Skillfully creates and maintains professional and loyal relationships with co-workers, staff and clients while managing administrative and sales employees. Comfortable working independently as manager and leader and as collaborative team member. Applies business acumen and experience and exercises decisive judgment to meet and exceed organizational goals.
Overview
27
27
years of professional experience
1
1
Certification
Work History
Owner and Operator
Home and Rental Services
Wisconsin Rapids , Wisconsin
05.2022 - 05.2025
- Coordinated and directed activities of business for running projects, controlling Labor, taking in and giving bids, and managing subcontractors
- Ensured compliance with local, state, and federal regulations.
- Provided leadership, insight and mentoring to newly hired employees
Geek Squad Master Technician
Best Buy Inc
Fort Worth, Texas
04.2007 - 08.2012
- As an ISF certified technician I was responsible for calibrating visual and audio components in both residential and commercial settings
- Installed and programmed fully integrated total control products for whole home or business
- Completed simple and advanced troubleshooting and repairs for products in residential and commercial settings
- Inventoried stock, placed orders and verified receipt to keep supplies ready.
Geek Squad Home Theater
Best Buy
Fort Worth, Texas
05.2006 - 04.2007
- Worked successfully with diverse group of coworkers to accomplish goals take care of customers
- Utilized various software and tools install, update, and teach clients on new technologies
- Collaborated closely with team members to achieve project objectives and meet deadlines.
- Approached customers and engaged in conversation through use of effective interpersonal and people skills.
- Identified needs of customers promptly and efficiently.
- Assisted with customer requests and answered questions to improve satisfaction.
- Managed time effectively to ensure tasks were completed on schedule and deadlines were met.
- Managed inventory and supplies to ensure materials were available when needed.
Car Audio Installation Supervisor
Best Buy
Fort Worth, Texas
09.2002 - 05.2006
- Managed company employees for efficient and accurate installations.
- Created detailed reports outlining progress of each project from start to finish.
- Facilitated communication, inventory purchasing and documentation for each project.
- Identified areas for improvement within the installation process based on customer feedback or changes in technology.
- Ensured that all safety protocols were followed in accordance with company policies and regulations.
- Organized and scheduled daily tasks for installation teams.
- Resolved conflicts between team members or customers as needed.
- Collaborated with other departments such as sales, engineering, and purchasing to ensure smooth operations throughout the entire process.
- Determined schedules, sequences and assignments for work activities, based on priority, quantity of equipment and personnel skill.
- Coached staff on strategies to enhance performance and improve customer relations.
- Scheduled project plans and employee hours.
- Managed budgeting activities related to installations including tracking expenses and revenue generated from completed jobs.
- Provided technical direction or support to installation teams during installation, start-up, testing, system commissioning or performance monitoring.
- Developed manpower schedules and assignments to maintain project schedules.
- Tracked inventory levels of necessary materials and supplies required for installations.
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
Car Audio Installer
Best Buy
Fort Worth, TX
08.1998 - 09.2002
- Constructed enclosures for speakers, amps and other equipment to prevent shifting and optimize sound.
- Tested installed equipment for proper operation and sound quality.
- Cleaned up work areas following completion of each job.
- Diagnosed and repaired equipment problems to return equipment to working order.
- Ran new wiring and cables to connect systems or bypass faults.
- Soldered connections between wires and components as necessary.
- Completed installation tasks such as soldering connections and splicing wires.
- Mounted aftermarket head units into dashboards of various vehicles.
- Diagnosed and repaired electrical issues with car audio systems.
- Educated customers on the features of their new car audio system installations.
- Provided technical support to customers regarding their car audio systems.
- Installed equipment and accessories, including stereos and speakers, navigation tools and security alarms.
- Utilized specialized tools such as soldering irons or crimpers when needed.
- Programmed aftermarket radios to work with vehicle electronics.
- Replaced factory radio antennas with amplified models for improved reception.
- Performed wiring of car audio components to factory wiring harnesses.
- Ensured all safety protocols were followed during installations.
- Drilled holes for fixtures and equipment, safely using electric drills and routers.
- Removed seats, carpeting and interiors of doors.
- Diagnosed and isolated system malfunctions with visual inspections, testing instrumentation and software systems.
- Fabricated fiberglass panels to house speakers and other components.
- Spoke with customers to discuss nature of malfunctions and explain possible issues and repair plans.
- Prepared accurate estimates and work orders based on expected labor and parts requirements for each job.
- Repaired faulty wiring or damaged components in existing systems.
- Estimated repair costs based on parts and labor charges.
- Efficiently removed seats, carpeting and panels to complete skilled installations and repairs.
- Installed and set up equipment such as stereos, two-way radios and security systems in vehicles.
- Installed car audio systems, including speakers, amplifiers and subwoofers.
- Constructed custom enclosures for subwoofers in vehicles.
- Updated and maintained databases with current information.
- Maintained updated knowledge through continuing education and advanced training.
Education
Associate of Arts - History
Tarrant County College
Fort Worth, TX05-1999
Skills
- Project management
- Technical troubleshooting
- Equipment installation
- Inventory management
- Team leadership
- Employee training
- Safety protocols
- Quality assurance
- Profit and loss
- Business management
- Quality management systems
Certification
- ISF certification
Timeline
Owner and Operator
Home and Rental Services
05.2022 - 05.2025
Geek Squad Master Technician
Best Buy Inc
04.2007 - 08.2012
Geek Squad Home Theater
Best Buy
05.2006 - 04.2007
Car Audio Installation Supervisor
Best Buy
09.2002 - 05.2006
Car Audio Installer
Best Buy
08.1998 - 09.2002
Associate of Arts - History
Tarrant County College
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