Dominic Garcia
Albuquerque,NM
Summary
Proven track record of enhancing operational efficiency and customer satisfaction at Fiesta Auto Center, leveraging skills in equipment calibration and team collaboration. Spearheaded security improvements in the US Navy, demonstrating exceptional problem-solving abilities and attention to detail. Achieved significant advancements in service delivery and security protocols, embodying a results-driven approach with a focus on safety and efficiency. Confident Security Manager successful at making critical decisions quickly and effectively. Adept at meeting security challenges calmly and rationally. Versatile Security Manager smoothly manages administrative department needs, team leadership and security planning. Knowledgeable about company requirements, behavior markers and signs of suspicious activity in both employees and guests.
Overview
7
7
years of professional experience
Work History
Express Technician
Fiesta Auto Center
06.2024 - Current
- Reduced downtime between appointments by efficiently preparing vehicles and tools needed for each service.
- Conducted multi-point inspections of customer vehicles to identify needed maintenance services and repairs.
- Streamlined service procedures for increased efficiency, providing timely and accurate repairs to customers.
- Assisted in inventory management, ensuring the availability of parts required for common express services.
Assistant Store Manager
Family Dollar
08.2021 - 10.2023
- Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
- Enhanced store appearance for increased sales by maintaining cleanliness and implementing strategic merchandise displays.
- Rotated merchandise and displays to feature new products and promotions.
- Assisted the Store Manager in analyzing sales data to identify trends and make informed decisions for improving overall store performance.
- Supervised and evaluated staff to help improve skills, achieve daily objectives, and attain advancement.
- Created and maintained safe and secure work environments for employees.
- Resolved escalated customer issues effectively leading to improved customer satisfaction rates.
- Maintained positive customer relationships by responding quickly to customer service inquiries.
Master-at-Arms
United States Navy, USN
07.2017 - 07.2021
- Managed access control systems, ensuring only authorized individuals entered restricted areas.
- Facilitated security-related training and education programs for new personnel, ensuring a thorough understanding of policies and procedures among all members of the organization.
- Streamlined incident reporting for improved response times and increased overall safety.
- Ensured compliance with all federal regulations pertaining to firearms storage, handling, and transportation while serving as a key member of the armory management team.
- Implemented emergency response drills, increasing preparedness among all personnel within the facility.
- Increased base security through comprehensive training programs for all personnel.
- Maintained a safe environment with regular risk assessments and appropriate corrective actions.
- Implemented crime prevention initiatives that led to a decrease in criminal activity on base property.
Education
High School Diploma -
Valley High School
Albuquerque, NM05.2017
Skills
- Power Tools Operation
- Equipment Calibration
- Mechanical Aptitude
- Schematic Interpretation
- Tire Changing and Rotation
- Customer Service
- Problem-Solving
- Oil Changes
- Combat Readiness
- Battlefield Communication
- Physical Fitness
- Weapons Maintenance
- Armor Maintenance
- Time Management
- Attention to Detail
- Problem-solving abilities
- Daily incident reporting
- Multitasking
- Multitasking Abilities
- Organizational Skills
- Team Collaboration
- Active Listening
- CCTV Surveillance
- CCTV Monitoring
- Safety and security regulations
- CCTV experience
- Firearms Training
- Training Drills
- Active Shooter Training
- Body Searches
- Security officer development
Timeline
Express Technician
Fiesta Auto Center
06.2024 - Current
Assistant Store Manager
Family Dollar
08.2021 - 10.2023
Master-at-Arms
United States Navy, USN
07.2017 - 07.2021
High School Diploma -
Valley High School
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