Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Dominic Gritzmacher

South Milwaukee

Summary

Insightful Manager with experience directing and improving operations through effective employee motivational strategies and strong policy enforcement. Proficient in best practices, market trends and regulatory requirements of industry operations. Talented leader with analytical approach to business planning and day-to-day problem-solving.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Manager

McDonald's
08.2024 - Current
  • Analyzed operational metrics, identifying trends to inform strategic decision-making.
  • Mentored junior staff, fostering professional growth and skill development within the team.
  • Led project teams in executing strategic initiatives aligning with organizational goals.
  • Managed and motivated employees to be productive and engaged in work.
  • Accomplished multiple tasks within established timeframes.
  • Maintained professional, organized, and safe environment for employees and patrons.
  • Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.

Warehouse Worker

UPS
02.2025 - 03.2025
  • Implemented safety protocols, ensuring compliance with regulations and reducing workplace accidents.
  • Collaborated with team members to streamline workflows, resulting in enhanced overall warehouse productivity.
  • Loaded, unloaded, and moved material to and from storage and production areas.
  • Consistently lifted materials weighing as much as 120 pounds.
  • Contributed to achieving team goals with consistent punctuality, reliability, and adherence to established performance standards.

Manager

Toppers Pizza Inc.
07.2024 - 08.2024
  • Oversaw daily operations, ensuring efficiency and adherence to company policies.
  • Developed training programs to enhance team performance and operational knowledge.
  • Implemented process improvements that streamlined workflows and reduced delays.
  • Managed inventory control systems, optimizing stock levels and minimizing waste.

Crew Member

McDonald's
06.2020 - 06.2024
  • Provided exceptional customer service by engaging with patrons and addressing inquiries promptly.
  • Maintained cleanliness and organization of workstations to ensure a safe environment for team and customers.
  • Assisted in food preparation and assembly, following standard operating procedures for quality assurance.
  • Collaborated with team members during peak hours to enhance workflow efficiency and service speed.

Education

No Degree - Criminal Justice

Milwaukee Area Technical College
Milwaukee, WI
06-2026

High School Diploma -

South Milwaukee High School
South Milwaukee, WI
07-2024

Skills

  • Customer service
  • Team leadership
  • Time management
  • Decision-making
  • Verbal and written communication
  • Complex Problem-solving
  • Staff training and development
  • Goal setting
  • Relationship building
  • Performance management
  • Staff development
  • Conflict resolution

Certification

  • Certified Manager, McDonald's - August 2024-October 2025
  • Food safety certification Training - March 2025- March 2035

Timeline

Warehouse Worker

UPS
02.2025 - 03.2025

Manager

McDonald's
08.2024 - Current

Manager

Toppers Pizza Inc.
07.2024 - 08.2024

Crew Member

McDonald's
06.2020 - 06.2024

No Degree - Criminal Justice

Milwaukee Area Technical College

High School Diploma -

South Milwaukee High School