Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Dominic Harwood

West Burlington,IA

Summary

Proven track record in enhancing workplace safety and efficiency, notably at Walmart, where I adeptly managed unloading processes and resolved shipping discrepancies. Skilled in forklift operation and teamwork, my focus on problem-solving and reliability has consistently improved operational flow and reduced product damage, contributing to a positive and productive work environment.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Receiving Unloader

Walmart
06.2023 - Current
  • Maintained a safe working environment by adhering to company safety guidelines during unloading tasks.
  • Showcased problem-solving skills when addressing discrepancies in shipping documents or damaged goods upon arrival.
  • Reduced product damage by carefully handling delicate items during the unloading process.

Manager

AutoZone
07.2020 - 06.2023
  • Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
  • Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
  • Accomplished multiple tasks within established timeframes.

Grocery Checker

HyVee
07.2019 - 07.2020
  • Collaborated with team members to maintain adequate inventory levels on shelves, preventing stock shortages during high-demand periods.
  • Provided exceptional customer service by addressing concerns and answering questions about products and promotions.
  • Contributed to a positive work environment by maintaining a professional and friendly demeanor, even during high-stress situations.

Education

High School Diploma -

Danville Jr/Sr Highschool
Danville, IA
05.2022

Skills

  • Loading and unloading
  • Workplace Cleanlines
  • Workplace Safety
  • Forklift Operation
  • Hazardous material safety
  • Willing to Learn
  • Teamwork and Collaboration
  • Problem-Solving
  • Time Management
  • Attention to Detail
  • Reliability
  • Hand and Power Tool Operation
  • Heavy Lifting

Certification

  • 10 hour OSHA
  • Forklift Certification

Languages

English
Native or Bilingual

Timeline

Receiving Unloader

Walmart
06.2023 - Current

Manager

AutoZone
07.2020 - 06.2023

Grocery Checker

HyVee
07.2019 - 07.2020

High School Diploma -

Danville Jr/Sr Highschool
Dominic Harwood