Summary
Overview
Work History
Education
Skills
Timeline
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Vanessa Hing

Oviedo,FL

Summary

Dynamic leader offering 10 years of experience in ministry. Excelled in staff leadership, enhancing community service impact, and fostering client relations. Skilled in conflict resolution and workflow coordination, significantly improving team productivity and client satisfaction. Eager to bring clients successful project material with timely communication and engaging in follow-up.

Overview

10
10
years of professional experience

Work History

NEXT STEPS PASTOR

AUTHENTIC CHURCH
06.2022 - Current
  • Planned and wrote sermons for youth, and worked with key church leaders to carry out church mission.
  • Volunteered at church-sponsored outreach events.
  • Prepared and organized monthly Next Steps class to provide a space for newcomers to ask any questions on church beliefs, background, and vision.
  • Follow through with attendees of Next Steps class to aid in church experience.
  • Create database within Planning Center People to keep track of Next Steps attendance.
  • Designed course structure to articulate culture, vision, and beliefs within the church.
  • Delegated course materials to another staff member to assist with teaching classes.

EVENT COORDINATOR

PFYOUTH
11.2022 - 01.2024
  • Coordinated schedules and timelines for events.
  • Adapted quickly when faced with unexpected challenges or changes in plans, maintaining composure while finding effective solutions.
  • Handled crisis management situations promptly, minimizing negative impact on event outcomes and client satisfaction.
  • Oversaw volunteer recruitment and training efforts, building a dedicated team of individuals committed to supporting successful events.
  • Coordinated transportation and parking arrangements for guests and vendors.
  • Collaborated with cross-functional teams to ensure seamless event execution and positive outcomes.

Children's Pastor

AUTHENTIC CHURCH
06.2021 - 06.2022


  • Created and maintained safe and nurturing environment for children.
  • Recruited and trained volunteers and staff in care of children and facility procedures.
  • Supervised children from ages 4 months to 10 years.
  • Adhered to security processes and sign-in and sign-out procedures for children, parents and visitors.
  • Authored sermons, speeches and other religious materials.
  • Raised congregational awareness of needs and contributions of youth to church life and operations.
  • Vetted volunteers and interested parties for criminal history or issues risking children.
  • Oversaw administration and management of all areas of ministry.

Hospitality Manager

FAITH ASSEMBLY OF GOD
05.2020 - 05.2021
  • Promoted a positive work environment fostering teamwork among employees across all departments within the establishment.
  • Managed daily operations for a smooth functioning of the establishment, ensuring high-quality food services.
  • Enhanced guest satisfaction by promptly addressing concerns and implementing effective solutions.
  • Created and managed accurate occupancy forecasts and budgets.
  • Optimized staffing schedules based on expected occupancy rates, maximizing productivity without compromising on service quality.
  • Collaborated with various departments to achieve operational excellence, boosting overall guest experience quality.

SERVICE COORDINATOR & FORMER INTERN

FAITH ASSEMBLY OF GOD
05.2014 - 05.2020
  • Served as a primary point of contact for clients, addressing inquiries, providing updates, and ensuring overall satisfaction with services rendered.
  • Streamlined service coordination processes for improved team productivity and response times.
  • Played a key role in the successful onboarding of new hires within the Service Coordinator role, offering mentorship and guidance as needed.
  • Created weekly orders of service for all teams including audio cues, visual cues, and speaking cues.
  • Cultivated positive relationships between parents, staff, and youth.
  • Taught various leadership training class for volunteers, leaders, and staff on a weekly basis.
  • Became the main point of contact for our youth team regarding school outreaches in central FL.

Education

Bachelor of Science - Communications

University of Central Florida
Orlando, FL
12.2017

Skills

  • Teaching
  • Public Speaking
  • Mission-oriented
  • Administration skills
  • Community Service
  • Staff Leadership
  • Workflow Coordination
  • Conflict Resolution
  • Follow-up skills
  • Coordination
  • Customer Service
  • Client Relations

Timeline

EVENT COORDINATOR

PFYOUTH
11.2022 - 01.2024

NEXT STEPS PASTOR

AUTHENTIC CHURCH
06.2022 - Current

Children's Pastor

AUTHENTIC CHURCH
06.2021 - 06.2022

Hospitality Manager

FAITH ASSEMBLY OF GOD
05.2020 - 05.2021

SERVICE COORDINATOR & FORMER INTERN

FAITH ASSEMBLY OF GOD
05.2014 - 05.2020

Bachelor of Science - Communications

University of Central Florida

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Vanessa Hing