Summary
Overview
Work History
Education
Skills
Timeline
Generic

Dominic Hocking

Lake Mary

Summary

Dynamic and highly reliable professional with extensive experience with multiple organizations, excelling in customer service and multitasking. Proven ability to manage high-pressure situations while training staff. Adept at fostering teamwork and ensuring exceptional guest experiences through effective communication and attention to detail.

Overview

6
6
years of professional experience

Work History

Bartender

Ruth Chris Steakhouse
01.2023 - Current
  • Served high customer volumes during special events, nights, and weekends.
  • Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
  • Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.

Server

Ruth Chris Steakhouse
06.2020 - Current
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.

Food Runner

Ruth Chris Steakhouse
03.2020 - Current
  • Handled high-pressure situations calmly and professionally during peak hours or unexpected rushes at the restaurant.
  • Managed multiple tasks simultaneously, prioritizing duties effectively for maximum productivity.
  • Greeted customers and provided outstanding customer service.
  • Collaborated with the kitchen staff to ensure accuracy of orders, minimizing order errors and complaints.

Server Assistant

Ruth Chris Steakhouse
12.2019 - Current
  • Greeted customers warmly to provide exceptional customer service.

Sous Chef

Ruth Chris Steakhouse
01.2023 - 01.2024
  • Managed food preparation tasks during high-volume service periods, ensuring all orders were executed in a timely manner without sacrificing quality or presentation standards.
  • Trained kitchen staff to perform various preparation tasks under pressure.
  • Planned and directed high-volume food preparation in fast-paced environment.
  • Managed inventory levels effectively, resulting in reduced food waste and cost savings for the establishment.

Sports Performance Specialist

Spectrum Sports Performance
01.2022 - 01.2023
  • Managed scheduling, logistics, and travel arrangements for away games or tournaments, ensuring seamless coordination among all parties involved.
  • Conducted biomechanical assessments to identify areas of improvement and create targeted interventions.
  • Educated athletes on proper technique, form, and execution to minimize risk of injury during training sessions.
  • Served as an ambassador for the organization at networking events conferences representing institution professionally positively.

Education

Sports Business

University of Central Florida
Orlando, FL
05-2027

Bachelor of Science - Kinesiology

University of Central Florida
Orlando, FL
07-2022

Associate of Science -

Seminole State College of Florida
Sanford, FL
06-2020

Skills

  • Strong multitasking
  • Customer service
  • Highly reliable
  • Team player attitude

Timeline

Bartender

Ruth Chris Steakhouse
01.2023 - Current

Sous Chef

Ruth Chris Steakhouse
01.2023 - 01.2024

Sports Performance Specialist

Spectrum Sports Performance
01.2022 - 01.2023

Server

Ruth Chris Steakhouse
06.2020 - Current

Food Runner

Ruth Chris Steakhouse
03.2020 - Current

Server Assistant

Ruth Chris Steakhouse
12.2019 - Current

Sports Business

University of Central Florida

Bachelor of Science - Kinesiology

University of Central Florida

Associate of Science -

Seminole State College of Florida

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