DOMINIC INZERILLO
WINSTON SALEM,NC
Summary
Hardworking Professional Delivery Driver capable of preparing and completing a high volume of daily deliveries. Focused on efficiency, accuracy and customer service. Desiring a new professional challenge with room for advancement. Effective at building strong customer relationships, planning routes and updating logs with all delivery details. Competent in handling money, issuing receipts and resolving conflicts. Punctual and efficient Driver known for reliability, route planning and excellent customer interactions. Motivated to provide prompt, friendly and professional service at all times.
Overview
16
16
years of professional experience
Work History
Flat Bed Delivery Driver
Lowes Home Improvment
WINSTON SALEM , NC
07.2021 - 08.2022
- Fastened chains, straps, covers and binders to secure load during transit.
- Completed regular inspections and maintenance actions, as well as basic equipment repairs, to keep equipment operating at peak levels.
- Inspected vehicle before and after trips and logged and reported mechanical problems to avoid unsafe hazards.
- Maintained telephone and radio contact with supervisor to receive delivery instructions.
- Inspected truck for defects and safe operating condition before, during and after trips.
- Spoke professionally with customers regarding complaints, gathering all necessary information to make educated decisions and address issues.
- Documented mileage, deliveries, pickups, customer issues and damages.
- Determined quickest and safest routes for delivery by using effective planning and organizational skills.
- Complied with truck driving rules as well as company policies and procedures regarding safe vehicle operations.
Assembler Technician
Collins Aerospace Systems
Winston-Salem, NC
05.2020 - 07.2021
- Executed entire assembly process by accurately interpreting set-up sheets, work orders, drawings or blueprints.
- Closely inspected parts for cleanliness and freedom from contaminants.
- Planned and paced work efficiently in order to meet daily, weekly, project or production goals.
- Received and processed both written and verbal instructions, prints and work orders.
- Displayed exceptional mechanical aptitude and assembled and troubleshot complex equipment using diverse hand and power tools.
- Assembled components with minimal supervision, exceeding expected project milestones.
Professional Delivery Driver
Discount Box And Pallet
Greensboro, NC
01.2018 - 12.2018
- Completed delivery paperwork and daily logs in full.
- Unloaded packages at customer site by using manual jacks.
- Prepared and coordinated up to 6 to 8 deliveries each day.
- Communicated customer complaints, requests and feedback to company management for swift resolution.
- Fostered positive working relationships with customers by responding to questions and concerns.
- Completed on-time deliveries by choosing best and most efficient routes.
- Inspected truck equipment and supplies and reported problems and safety hazards to supervisors following each shift.
Furniture Delivery Driver
Furnitureland South
Jamestown , NC
01.2007 - 01.2018
- Completed on-time deliveries by choosing best and most efficient routes.
- Updated routes based on weather and road conditions in real time to decrease delivery times by 50%.
- Communicated customer complaints, requests and feedback to company management for swift resolution.
- Loaded truck and properly secured items to prevent damage for over 20 deliveries.
- Accurately recorded delivery, payment and route information using GPS.
- Fostered positive working relationships with customers by responding to questions and concerns.
- Inspected truck equipment and supplies and reported problems and safety hazards to supervisors following each shift.
- Contacted customers prior to delivery to confirm and coordinate delivery times.
- Kept detailed records of sales, payments and completed or in-progress deliveries.
- Collected $100+ in payments for completed deliveries and services daily.
- Recorded each delivery using proper paperwork before leaving warehouse.
- Improved quality processes for increased efficiency and effectiveness.
- Worked with Customer Service to resolve Accounting and Furniture problems, improve operations and provide exceptional customer service.
- Investigated and resolved customer complaints to foster satisfaction.
- Resolved conflicts and negotiated agreements between parties in order to reach win-win solutions to disagreements and clarify misunderstandings.
Education
High School Diploma -
Socastee High School
Myrtle Beach, SC06.1986
Skills
- Maintaining Safety
- Overseeing Logistics
- Delivery Unload and Breakdown
- Customer Contact
- Tractor Trailer Driving
- Defensive Driver Training
- Troubleshooting problems
- Route planning
- Performing maintenance
- Managing schedules
- Commercial driving expertise
- Basic mathematical aptitude
- Hazardous Materials Endorsements
- Warehouse and manufacturing operations
Timeline
Flat Bed Delivery Driver
Lowes Home Improvment
07.2021 - 08.2022
Assembler Technician
Collins Aerospace Systems
05.2020 - 07.2021
Professional Delivery Driver
Discount Box And Pallet
01.2018 - 12.2018
Furniture Delivery Driver
Furnitureland South
01.2007 - 01.2018
High School Diploma -
Socastee High School