Dominic Jackson
Providence,RI
Summary
Methodical Quality Assurance Manager with superb problem-solving and analytical abilities. Keeps meticulous records and identify and troubleshoot problems. Specialties include operational improvements, program implementation and documentation.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Food Safety Quality Manager
PepsiCo
11.2024 - Current
- Managed root cause analysis investigations, determining underlying issues in product failures and implementing corrective actions as necessary.
- Managed and archived quality documentation and participated in internal and external quality audits.
- Facilitated cross-functional team collaboration, ensuring seamless communication between departments regarding quality matters.
- Evaluated quality problems and performed assessments to identify and resolve issues.
- Conducted thorough audits to ensure adherence to industry standards and regulatory requirements, maintaining compliance consistently.
- Mentored and encouraged employees to strive for excellence while fostering professional growth.
- Promoted a proactive approach to risk management within the organization, mitigating potential concerns before they escalated into larger issues.
- Increased efficiency of the QMS by regularly reviewing procedures and making updates based on changing business needs or industry advancements.
- Oversaw quality control efforts, maintaining strict adherence to industry standards and regulatory requirements while achieving high levels of customer satisfaction.
- Collaborated with R&D to integrate new technologies into production processes, enhancing product features.
Director of Quality Control Management
Pier Fish
04.2024 - 11.2024
- Implemented continuous improvement initiatives, resulting in significant cost savings while maintaining product quality standards.
- Championed a culture of excellence within the organization through ongoing education on best practices in quality control management.
- Managed a team of quality control specialists, fostering collaboration and professional growth.
- Evaluated new technologies for potential integration into existing systems, optimizing workflow efficiencies and improving overall performance metrics.
- Conducted extensive data analysis to monitor trends in product defects, recommending corrective actions when necessary.
- Scheduled and chaired quality review meetings to review effectiveness of performance mitigating risk, improving throughput and achieving customer satisfaction.
Food Safety Quality Assurance Manager
Blount Fine Foods
08.2022 - 04.2024
- Helps manage the facility SQF program and serves as backup Practitioner. Supports a cross function SQF team ensuring compliance to standards and that the facility is audit ready all the time.
- Conducts periodic audits of Blount facilities to assure compliance with applicable procedures.
meetings. - Manage food safety and quality complaint analysis and communicates actions to customers as needed.
- Manages food safety and quality product hold program, including making decisions regarding questionable product.
- HACCP Program maintenance; including implementation of new HACCP plans for new product lines.
- Trains all FSQ employees in their essential duties, as well as keeping them informed of any changes to the system.
- Responsible for completing required paperwork accurately and honestly, where applicable.
- Must adhere to posted GMPs (Good Manufacturing Practices) when working within the production facility.
- Directing supervisors, multiple employees in the FSQ Dept. Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.
Food Safety Quality Assurance Supervisor
Blount Fine Foods
05.2021 - 08.2022
- Directly supervise employees in a fast paced environment assuring conformance to Food Safety Regulations, Food Defense, Quality Processing and all Corporate Policies Essential Duties and Responsibilities:
- Lead and motivate the Food Safety & Quality Team in order to achieve daily goals.
- Assist in designing, implementation and enforcement of product quality and food safety control points.
Collect, log and report trends on information gathered.
Maintain, create and communicate quality reporting data. - Communicate quickly and effectively with all levels of production management.
- Know and understand all policies and standard operating procedures throughout the facility to audit, inspect and ensure compliance.
- Conduct and inspect or audit Blount facilities to assure compliance with applicable procedures as directed by Quality Assurance management.
- Administer and/or attend necessary meetings pertaining to food safety and product quality, including HACCP team meetings.
- Manage product hold program, including making decisions regarding questionable product.
- Serve as the primary liaison with regulatory officials.
Manage all daily responsibilities of the FSQ staff on shift, assuring that there are no lapses in coverage.
Train all related FSQ employees in their essential duties, as well as keeping them informed of any changes to the system. - Conduct investigation into root cause of customer complaints, and takes measures to prevent recurrence.
Other duties with similar skill, work conditions, and responsibilities as assigned. - Directly supervise employees in a fast paced environment assuring conformance to Food Safety Regulations, Food Defense, Quality Processing and all Corporate Policies Essential Duties and Responsibilities.
Quality Process Engineering Technician II
Blount Fine Foods
11.2019 - 05.2021
Education
Associate of Science - General Studies
Bristol Community College
Fall River, MA05.2017
High School Diploma -
B M C Durfee High School
Fall River, MA06.2013
Skills
- User Acceptance Testing (UAT)
- Product Testing
- Controls Recommendation
- Compliance with GMPs
- Systems Development
- Audit Reporting
- HACCP Execution
- Data Collection
- Quality Control
- Quality Assurance Guidance
- Data Analysis
- Quality Assurance
Certification
- SQF practitioner
- HACCP certified
- PCQI II certified
- Diploma in food safety
- food defense
- Internal Auditor
- Risk assessment
- BRCGS certification
Timeline
Food Safety Quality Manager
PepsiCo
11.2024 - Current
Director of Quality Control Management
Pier Fish
04.2024 - 11.2024
Food Safety Quality Assurance Manager
Blount Fine Foods
08.2022 - 04.2024
Food Safety Quality Assurance Supervisor
Blount Fine Foods
05.2021 - 08.2022
Quality Process Engineering Technician II
Blount Fine Foods
11.2019 - 05.2021
Associate of Science - General Studies
Bristol Community College
High School Diploma -
B M C Durfee High School
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