Dominic Jenkins
Lakeland,FL
Summary
Results-driven individual with expertise in welcoming a high volume of customers and suggesting merchandise tailored to individual needs. Always open to new environments and committed to ensuring the successful completion of tasks.
Overview
8
8
years of professional experience
Work History
Security Officer
Allied Universal Security
Lakeland, FL
05.2023 - Current
- Improved overall security by conducting regular patrols and monitoring surveillance systems.
- Prevented unauthorized access to facilities by enforcing strict entry protocols and verifying identification.
- Maintained a safe environment for employees and visitors through continuous risk assessment and threat analysis.
- Reduced incident response times by implementing efficient emergency procedures and collaborating with local law enforcement agencies.
Delivery Driver
Amazon Flex
01.2022 - 01.2023
- Improved customer satisfaction by ensuring timely and accurate deliveries of products.
- Enhanced delivery efficiency by optimizing routes using GPS navigation and mapping tools.
- Maintained strong relationships with clients through proactive communication and personalized service.
- Increased repeat business through excellent customer service and prompt resolution of any issues or concerns.
Sanitation
UBM
01.2021 - 01.2022
- General cleaning of a building and keeping it maintained and in good condition, Moping, Sweep, sanitize every room, Refill supplies vacuuming, taking out trash and recycling wash and cleaning windows and mirrors, help other employees as needed.
Signature circulator
First Class Marketing
01.2018 - 01.2022
- Signature circulator, collect independent contractor's signatures, Process signatures, turned in signatures, Keep the work area clean, Answer any independent contractor's questions.
Delivery Driver
Bite Squad
01.2019 - 01.2021
- As a Bite Squad delivery driver, I provided timely and professional customer service by delivering accurate orders while maintaining a safe and clean delivery vehicle
- I worked closely with the dispatch team to ensure efficient delivery and managed cash and credit card transactions.
Restaurant Server/Cashier Assistant
Cynthia Dixion
Plant City, FL
06.2016 - 04.2018
- Enhanced customer satisfaction by providing attentive and personalized service during busy shifts.
- Increased table turnover rate by efficiently managing orders and ensuring timely delivery of meals.
- Maintained a clean and welcoming dining environment for guest comfort and enjoyment.
- Collaborated with kitchen staff to ensure accurate preparation and prompt of special dietary requests.
- Boosted overall sales by confidently recommending daily specials and upselling menu items.
- Reduced wait times for diners through effective communication between front-of-house and back-of-house teams during peak hours.
- Collaborated with kitchen staff to ensure accurate preparation and prompt delivery of special dietary requests.
- Handled customer complaints professionally, resolving issues promptly to maintain positive relationships.
- Contributed to team success by assisting fellow servers during peak hours, ensuring smooth operations.
- Supported management initiatives aimed at increasing revenue through the implementation of promotions or marketing strategies.
Education
Health Science - Radiology Diagnostics
Polk State College
Lakeland, FL01.2021
Skills
- Good time management
- Costumer data and confidentiality
- Efficient in learning new material
- Upselling Products and Services
- Problem Solving
- Team Player
- Reliable
- Upbeat and Positive personality
Timeline
Security Officer
Allied Universal Security
05.2023 - Current
Delivery Driver
Amazon Flex
01.2022 - 01.2023
Sanitation
UBM
01.2021 - 01.2022
Delivery Driver
Bite Squad
01.2019 - 01.2021
Signature circulator
First Class Marketing
01.2018 - 01.2022
Restaurant Server/Cashier Assistant
Cynthia Dixion
06.2016 - 04.2018
Health Science - Radiology Diagnostics
Polk State College