Experienced Auditor focused on improving business compliance, workflow and processes through detailed audits and optimization recommendations. Successful track record of fully evaluating information, structures and procedures and initiating corrective actions. Advanced skills in Excel.
Overview
22
22
years of professional experience
1
1
Certification
Work History
Reimbursement Auditor II
Elevance Health
Illinois City, IL
08.2020 - Current
Analyze and interprets data and makes recommendations for change based on their judgment and experience.
Prepare detailed work papers and present findings in accordance with Government Auditing Standards (GAS) and CMS requirements.
Gain experience with applicable Federal Laws, regulations, policies and audit procedures.
Respond timely and accurately to customer inquiries.
Multi- task while independently and effectively prioritizing work using time management, initiative, project management and problem-solving skills.
Perform cost report desk reviews.
Analyze and interpret data per a provider’s trial balance, financial statements, financial documents, or other related healthcare records.
Perform cost report acceptance, interim rate reviews, tentative settlements and final settlements as assigned.
Perform reviews of provider exception requests as assigned.
Provider Auditor
Noridian Healthcare Solutions LLC
North Dakota
07.2016 - 07.2020
Conducted financial analysis and field audits to ensure proper reimbursement for healthcare providers for Medicare and Medicaid programs
Developed and maintain a knowledge of Medicare reimbursement principles
Planned, organized, coordinated the desk review process
Assembled information to complete desk reviews on small hospitals, skilled nursing facilities and other healthcare providers
Determined whether onsite visit is necessary
Assisted with other processes as assigned
Contributed positively to a work environment that is flexible, adaptable and team based
Completed audit papers by thoroughly documenting audit tests and findings
Identified management control weaknesses and provided value added suggestions for remediation.
Customer Care Agent
Trans Union Credit Reporting Bureau
06.2016 - 12.2017
Assisted customers who have experience identity theft to provide identity protection
Made outbound calls to customers and ensure that they properly report incident to law enforcement
Checked voicemail and call customers to resolve any issues or complaint they have regarding product or service
Assisted customers to fix their credit and share information with other credit reporting agencies
Offered advice and assistance to customers, paying attention to special needs or wants.
Senior Auditor
Internal Audit Agency
Monrovia, Liberia
01.2011 - 07.2014
Established internal control systems by updating audit programs
Determined financial and operational audit areas, providing most economical and efficient use of audit resources
Prepared working papers reports and supporting documentation for audit findings
Identified management control weaknesses and provided value added suggestions for remediation
Identified control gaps in processes, procedures and systems through in-depth research and assessment and suggested methods for improvement
Completed audit papers by thoroughly documenting audit tests and findings
Gathered and analyzed financial data to determine improvement efforts
Analyzed accounting systems for efficiency and effectiveness
Performed strategic planning, execution, and finalization of audits
Coordinated, managed, and implemented projects for auditor and examiner evaluations.
Mentored junior auditors, contributing to their professional development and enhancing team performance.
Enhanced audit efficiency by implementing risk-based audit strategies and streamlining processes.
Managed multiple concurrent audits, effectively prioritizing tasks to meet deadlines without compromising quality.
Created a more collaborative work environment by fostering open communication channels between auditors, management, and other stakeholders.
Consulted clients on internal control systems development and audit program improvements.
Operations Analyst
Internal Audit Agency of Liberia
02.2008 - 01.2010
Designed plans to improve operations and suggested changes to systems for overall organization
Collected, arranged, and input information into database system
Generated reports of findings to help management with making key decisions
Prepared and submitted a monthly budget request to the Minister of Finance for payment
Collected and deposited all checks into Internal Audit Agency bank account and presented deposit slip to the comptroller
Scheduled candidates for interview
Prepared annual cash/spending plan and procurement plan
Requested quotations from vendors and perform a price analysis in keeping with the government of Liberia procurement regulations
Made travel arrangement and purchased tickets for staff
Prepared fuel distribution reports and assisted the administrative manager to carry out some administrative duties.
Customer Service Representative
ECO Bank Liberia, Ltd
02.2005 - 12.2008
Responded to customer requests for products, services, and company information
Assisted customers with routine account-related requests such as: funds transfers, automatic funds transfers (AFTs), stop payments, inquiries about bank deposit products and service charges, inquiries about ATM and debit card usage and limits, inquiries about checking and savings accounts transactions, inquiries about funds availability, and check verification requests by third parties
Researched and resolved customer problems, acting as the customer liaison between other bank departments when necessary
Cross-sell bank products and services based on customer needs in accordance with the banks' program standards
Processed necessary paperwork to rebate customer service charges
Researched and resolved customer problems, acted as the customer liaison between other bank departments when necessary.
Account Payable Clerk
Liberia Ministry of Post & Telecommunication
02.2002 - 12.2004
Kept track of all payments and expenditures, including payroll, purchase orders, invoices, statements, etc
Reconciled processed work by verifying entries and comparing system reports to balances
Maintained historical records
Paid employees by verifying expense reports and preparing pay checks
Paid vendors by scheduling pay checks and ensuring payment is received for outstanding credit; generally responding to all vendor enquiries regarding finance
Prepared analyses of accounts and producing monthly reports
Continuing to improve the payment process.
Education
Master of Science - Accounting
Southern New Hampshire University
Hooksett, NH
06.2025
BBA - Accounting
African Methodist Episcopal University
11.2011
Skills
Financial records review
Cost savings options
Financial Management
Financial statements expertise
Finance
Customer Service
Supervision
Documenting and Recording Information
Complaint Investigation
Providing Information and Resources
Administrative and Office Support
Building Rapport and Credibility
Verbal and Written Communication
Compliance standards
Internal Auditing
Accounting Principles
GAAP proficiency
Certification
CIA - Certified Internal Auditor - candidate - passed Part I Exam