Dominic Martinez
Glendora,CA
Summary
Motivated Service Worker with exceptional social skills, communication abilities and customer service background. Pursues every opportunity to support team members and proactively address issues. Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.
Overview
32
32
years of professional experience
1
1
Certification
Work History
Food Service Worker
University of Southern California/Keck Medical Center
2021.06 - Current
- Deliver excellent customer service
- Responsible for day-to-day operation of facilities and equipment within Keck Dietary Physicians Center
- Developed and maintained positive relationships with customers to enhance service.
- Perform routine audits on department equipment and supply inventory
- Ensuring all products are stored properly and undamaged for immediate use within Keck Hospital Dietary Department
- Responsible for upkeep and maintenance of company facilities, including maintenance of departmental equipment and repairing any damage to paint or walls of stockroom by power jacks, forklifts or day to day operations conducted in the building
- Work in collaboration with Town and Country Event Rentals for setup of all large and medium sized events held at Keck Medical Center and Norris Cancer Center
- Adhere to Health Science Campus safety and health regulations.
Field Supervisor/Gas Operations
Southern California Gas Company
2013.06 - 2020.12
- Provided leadership and supervision of field operations employees at district level within Gas Operations organization
- Supervised and administered technical field support for So Cal Gas employees as well as certified contractors
- Scheduled and assigned daily workloads and ensured timely completion of assigned work
- Monitored and inspected employee performance daily
- Responsible for annual district budget oversight, inventory of all capital tools and heavy power equipment such as backhoes, uni-loaders and dump trucks
- As well as office materials and supplies
- Responsible for maintenance and upkeep of company facilities, ensuring building maintenance is kept to the highest standards
- This includes painting, repair, and patching of any damage to exterior and interior walls and annual painting of breakroom, kitchen, and locker room areas
- Conducted audits and job observations to endure quality and job expectations were met
- Developed and maintained strong customer relations to resolve issues and problems, many involving dissatisfied customers
- Responsible for developing, implementing, and maintaining effective safety programs focusing on employee, customer, and public safety
- Supervised field and office employees to ensure compliance with company guidelines, policy, and procedures as well as Federal, State, Local and OSHA regulations.
Stock Room Supervisor & Plant Construction Installer/Maintainer
GTE/Verizon Communications
1995.03 - 2013.06
Machinist Mate, Petty Officer Second
United States Navy, USS Carl Vinson, CVN
1991.07 - 1995.02
- Class, Honorable Discharge
Education
Bachelor of Science Degree - Business Management
University of Phoenix
Pasadena, CAAssociates of Art Degree - Liberal Science
Oxnard Community College
Oxnard, CASkills
- Articulate Communication
- Operational Efficiency and Safety
- Leadership
- Customer Satisfaction
- Maintenance and Repair
- Operational Efficiency
- Technical Documentation
- Database Oversight
- Facility Upkeep
- Facility Support
- Utilities
Certification
Certified forklift operator and certified power tool operator, including power jacks, clay spade, jackhammer, and tamper.
Timeline
Food Service Worker
University of Southern California/Keck Medical Center
2021.06 - Current
Field Supervisor/Gas Operations
Southern California Gas Company
2013.06 - 2020.12
Stock Room Supervisor & Plant Construction Installer/Maintainer
GTE/Verizon Communications
1995.03 - 2013.06
Machinist Mate, Petty Officer Second
United States Navy, USS Carl Vinson, CVN
1991.07 - 1995.02
Bachelor of Science Degree - Business Management
University of Phoenix
Associates of Art Degree - Liberal Science
Oxnard Community College
Certified forklift operator and certified power tool operator, including power jacks, clay spade, jackhammer, and tamper.
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