Dominic McDaniel
Marietta,GA
Summary
Professional with strong background in customer interactions and service solutions. Highly skilled in conflict resolution, communication, and problem-solving, ensuring customer satisfaction and loyalty. Effective team collaborator, adaptable to changing needs, and consistently focused on achieving results through efficient and empathetic service. Known for reliability and proactive approach to meeting customer and organizational goals.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Overnight Stock Clerk
Food Depot
08.2024 - Current
- Communicated and collaborated with other coworkers to finish a nine hour shift
- Removed all boxes and related trash from sales floor and processed through compactors.
- Unloaded arriving product stock and moved to store display areas.
- Used dollies and pallet jacks to unload and organize merchandise from delivery trucks.
- Checked aisles for spills to complete quick clean-up.
- Kept aisles clear and clean while restocking to prevent accidents and enable others to easily pass by.
- Scanned shelves and product cases to locate expired, outdated, and spoiled items.
Lead Writer and Editor
Self Employed Writer
05.2022 - Current
- Directed, wrote and edited for an in-progress novel/comic book.
- Coordinated with team members to meet project deadlines and improve product quality by twenty percent
- Edited manuscripts for grammar, style, and clarity, ensuring high-quality published materials.
Community Volunteer work
Local Church
03.2019 - Current
- Assisted nursing homes and food pantries by addressing customer needs and managing inventory, resulting in a 20% increase in client satisfaction
- Lifted and moved boxes weighing up to 50 pounds for several hours, contributing to a 30% improvement in pantry setup efficiency and parcel management
- Supported underprivileged families with essential services such as food distribution, clothing drives, and shelter assistance.
- Enhanced the effectiveness of local nonprofit organizations by providing ongoing volunteer support.
Member
Marietta High School
09.2021 - 06.2024
- Directed club activities and projects, fostering teamwork and enhancing software utilization for project management, leading to a 30% increase in participation
Culinary Pathways Program
Marietta High School
08.2021 - 05.2024
- Operated a school food truck to meet customer needs, serving over 500 students during the academic years, resulting in a 20% increase in sales
- Managed food running tasks within the restaurant environment, ensuring timely delivery of products to customers and enhancing overall service performance
- Participated in professional development opportunities, applying new knowledge to daily responsibilities.
- Demonstrated adaptability by adjusting quickly to changes in assignments or priorities within the program.
Theatre Tech
Marietta Middle School
09.2019 - 03.2020
- Facilitated tech theatre operations by moving equipment and setting up stages, resulting in a 20% increase in performance schedule efficiency
- Lifted and moved boxes weighing up to 50 pounds for several hours in tech theatre, enhancing event setups and improving parcel management turnaround time by 30%
Education
High School Diploma -
Marietta High School
Marietta, GA05-2024
Skills
- Loading/unloading
- Stock replenishments
- Heavy lifting
- Team player
- Work well under pressure
- Efficient multitasking
- Loading and unloading
- Complaint resolution
- Microsoft PowerPoint
- Professional telephone demeanor
- Customer satisfaction measurement
Certification
Safe Serve Certified, 06/24
Projects
Novel/Comic Book, Being a lead writer and editor, In Progress
Timeline
Overnight Stock Clerk
Food Depot
08.2024 - Current
Lead Writer and Editor
Self Employed Writer
05.2022 - Current
Member
Marietta High School
09.2021 - 06.2024
Culinary Pathways Program
Marietta High School
08.2021 - 05.2024
Theatre Tech
Marietta Middle School
09.2019 - 03.2020
Community Volunteer work
Local Church
03.2019 - Current
High School Diploma -
Marietta High School
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