Dominic McDaniels

Work History

JDM Automations

Las Vegas, NV

09.2024 - Current

Managed end-to-end low voltage projects, including security camera, alarm, and data cabling installations for residential and commercial clients.
Led a team of technicians, overseeing scheduling, delegation of tasks, and on-site quality control.
Coordinated with clients, contractors, and vendors to align project scope, timeline, and budget.
Conducted site surveys and created project plans, including material lists, cable runs, and equipment layouts.
Ensured all installations met industry codes, safety standards, and client expectations.
Tracked project progress using checklists, daily logs, and time sheets to ensure timely completion.
Ordered and managed inventory of materials and equipment to reduce delays and stay within budget.
Handled client walkthroughs and trained end-users on installed systems (CCTV, alarm panels, network equipment).
Resolved on-site challenges quickly, maintaining clear communication with all stakeholders.
Delivered successful project outcomes while minimizing rework and maximizing customer satisfaction.

JDM Automations

Las Vegas, NV

05.2021 - 05.2023

Installed and configured hardware components, such as cameras, alarms, thermostats, and movie theaters
Performed troubleshooting to diagnose and resolve system issues.
Configured network settings for local area networks and wide area networks.
Set up user accounts on computers according to company policies and procedures.
Replaced defective hardware components when needed.

Home Depot

Las Vegas, NV

11.2023 - 03.2024

Supervised and trained a team of ≈15 cashiers to ensure efficient and accurate checkout operations.
Provided exceptional customer service by resolving escalated customer issues and returns promptly and professionally.
Managed daily cash handling procedures, including till reconciliation, safe counts, and bank deposits.
Maintained front-end organization and ensured registers were adequately staffed during peak hours.
Enforced company policies and procedures to ensure loss prevention and compliance.
Collaborated with management to implement process improvements that enhanced customer experience and reduced wait times.
Conducted opening and closing procedures, including cash drawer setup, transaction logs, and store readiness checks.
Supported training and onboarding of new team members to uphold service and operational standards.
Assisted with inventory control and monitored supply levels for register areas and customer service desks.

Clark County School District, CCSD

Las Vegas, USA

08.2021 - 05.2023

Assisted customers with product selection and purchases
Achieved and exceeded sales targets
Maintained a clean and organized store environment
Provided exceptional customer service
Managed store staff, including hiring and training new employees.
Developed strategies to increase customer satisfaction and sales performance.
Conducted inventory audits on a regular basis to ensure accuracy of stock levels.
Implemented promotional campaigns to boost sales and profitability.
Analyzed financial data to identify trends in store operations and maximize profits.
Coordinated with vendors for merchandise orders, maintaining competitive prices for customers.
Performed cash handling duties such as processing payments, issuing receipts, counting money.