Dominic McNeal
Atlanta,GA
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Finding creative solutions to complex issues. Capable bartender passionate about serving customers well. Exceeding customer expectations through poise and friendly humor in demanding environments. Strong history of exceptional service in service establishments.
Overview
8
8
years of professional experience
Work History
Bartender
Palo Santo
05.2023 - Current
- Managed time efficiently in order to complete all tasks within deadlines.
- Implemented systems for efficient high volume service.
- Identified issues, analyzed information and provided solutions to problems.
- Proved successful working within tight deadlines and a fast-paced environment.
- Provided professional services and support in a dynamic work environment.
- Organized and detail-oriented with a strong work ethic.
- Worked flexible hours across night, weekend, and holiday shifts.
- Resolved problems, improved operations and provided exceptional service.
Bartender
Saints & Council
01.2022 - 11.2023
- Served high customer volumes during special events, nights, and weekends.
- Upsold menu items to customers, driving up per sale revenues and maximizing profits.
- Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, and taking inventory.
- Kept bar presentable and well-stocked to meet customer needs.
- Large Scale Cocktail Batching
Lead Bartender
Cherokee Town & Country Club
01.2021 - 05.2023
- Crafted special drink and cocktail menu items for seasonal offerings.
- Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
- Managed bar inventory, restocked supplies and placed orders for spirits, beer, wines, and mixers.
- Regularly cleaned and sanitized bar area, beer lockers, refrigeration and storage areas.
- Cultivated strong relationships with repeat customers, engaging in friendly conversation and memorizing drink orders to promote loyalty.
Server, BOH/Team Leader
Bouquet Restaurant & Wine Bar
02.2019 - 03.2020
- Optimistically welcome and walk through customers to place their order
- Collect payments in an accurate and speedy manner
- Prepare and serve drinks made to order
- Delegate work, lead by example, and exuded ownership
- Set positive working atmosphere while strictly enforcing the rules
- Responsible for training employees in hospitality, developing FOH and BOH cohesion, and processes
Server/Back Server
Orchids at Netherland Plaza
03.2017 - 07.2017
- Develop rapport with guests and generate repeat business through friendly attitude and extensive cuisine knowledge
- Monitor dining room and guest flow to maximize table usage and minimize wait times
- Adhered to rigorous Forbes and AAA standards
Education
Associates of Arts - Psychology
CINCINNATI STATE TECHNICAL AND COMMUNITY COLLEGE
Cincinnati, OH05.2018
Skills
- Leadership
- Multitasking
- Communication
- Microsoft Office
- Reliability
- Problem Solving
- Detail Oriented
- Analytical
- Supervision and leadership
- Troubleshooting
- Active Listening
Accomplishments
- Mentioned by name in the Forbes annual review, 03/18
- Received promotion to back server and Team Leader, 03/19
- Selected to attend leadership program in Frankfurt, Germany, 01/15
Activities
Student Life Leader/SABIS Alumni Organization, 08/18
Timeline
Bartender
Palo Santo
05.2023 - Current
Bartender
Saints & Council
01.2022 - 11.2023
Lead Bartender
Cherokee Town & Country Club
01.2021 - 05.2023
Server, BOH/Team Leader
Bouquet Restaurant & Wine Bar
02.2019 - 03.2020
Server/Back Server
Orchids at Netherland Plaza
03.2017 - 07.2017
Associates of Arts - Psychology
CINCINNATI STATE TECHNICAL AND COMMUNITY COLLEGE
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