Dominic Medina
San Jose,CA
Summary
Knowledgeable Desired Position with solid foundation in new car sales and history of building strong client relationships. Successfully guided customers through sales process, ensuring seamless and satisfying experience. Proven ability to leverage product knowledge and negotiation skills to close deals and meet sales targets.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Product Specialist
Capitol Kia
San Jose, CA
07.2024 - Current
- Provided expert guidance on product specifications, ensuring alignment with customer needs.
- Assisted with demonstrations for Product or Service to showcase functionality.
- Boosted customer relation by providing exceptional product support and addressing user concerns.
- Logged phone numbers and email addresses to contact customers for follow-ups.
- Negotiated with guests to secure cost-effective materials without compromising product quality.
RBT
CUSD
Cupertino, CA
08.2022 - Current
- Documents session per policies and procedures.
- Collects data accurately and efficiently.
- Strictly adhere to confidentiality requirements.
- Verified accuracy of data entry into system records.
- Performed data entry into electronic health information systems.
- Collaborated with other professionals including BCBAs, teachers, speech-language pathologists, occupational therapists to ensure best practices are being implemented for each client.
Customer Service Cashier
Target
Dublin, CA
01.2022 - 09.2022
- Balanced cash drawers at the end of each shift.
- Used suggestive selling techniques to promote add-on sales.
- Experience in retail business fundamentals, including department sales trends, inventory management, guest shopping patterns, pricing, and promotion strategies
- Processed returns and exchanges of merchandise in accordance with store policies.
- Trained new team members in cash register operation, stock procedures, and customer services.
- Greeted customers promptly and responded to questions.
Education
Associate of Science - Business
Las Positas College
Livermore, CA12.2024
High School Diploma -
Granada High School
Livermore, CA06.2020
Skills
- Intermediate computer skills
- Data entry
- Advanced math skills
- Drawer balancing
- Payment processing
- Cash handling expertise
- Refunds and exchanges
- Financial records oversight
- POS system operations
- Excellent customer service
- Avid listener
- Communication skills
- Complex Problem-solving
- Reliable
- Self-motivated
- Fast learner
- Product training
- Customer engagement
- Product launches
- Pricing strategy
Certification
Google Cybersecurity Certification, 2023, Online Course - Coursera
Other Related Experience
Gotta Eatta Pita - Cashier
June 2018- March 2020
References
References available upon request.
Timeline
Product Specialist
Capitol Kia
07.2024 - Current
RBT
CUSD
08.2022 - Current
Customer Service Cashier
Target
01.2022 - 09.2022
Associate of Science - Business
Las Positas College
High School Diploma -
Granada High School