Summary
Overview
Work History
Education
Skills
Certification
Timeline
Hi, I’m

Dominic Miller

West Chester,OH

Summary

Diligent and hard-working candidate ready to contribute solid effort as team member. Thorough and highly organized with excellent communication skills. Reliable worker with strong work ethic.

Overview

12
years of professional experience
1
Certification

Work History

Labor Works

Labor Worker
01.2024 - Current

Job overview

  • Loaded, unloaded, and moved material to and from storage and production areas.
  • Maintained clean and organized work areas, contributing to overall efficiency on the job site.
  • Assisted in loading and unloading materials, ensuring timely delivery to appropriate job sites.
  • Performed general housekeeping and cleaning tasks.

Cafco Services

HVAC Technician
06.2023 - 01.2024

Job overview

  • Performed troubleshooting on HVAC systems to determine root cause of issues.
  • Installed new heating, ventilation, and air conditioning systems in residential and commercial buildings with precision and attention to detail.
  • Troubleshot complex HVAC problems, identifying root causes and implementing effective solutions.
  • Utilized diagnostic equipment effectively in order to identify malfunctioning components within HVAC systems accurately.
  • Conducted maintenance service on HVAC systems to increase life expectancy of equipment and prevent costly repair work.
  • Repaired and replaced motors, bearings and belts.
  • Performed comprehensive preventative maintenance on various types of HVAC equipment, prolonging their lifespan.
  • Investigated major malfunctions and breakdowns of heating and air-conditioning systems and used troubleshooting to determine causes.
  • Improved system efficiency by conducting thorough HVAC equipment inspections and maintenance.
  • Contributed to a safer work environment by adhering to industry safety standards and regulations during all tasks performed.
  • Filled out detailed work orders for each job completed.
  • Kept up-to-date with the latest advancements in the HVAC field through continuing education courses and workshops, ensuring top-quality services for customers.
  • Inspected and tested refrigeration systems, safety devices and controls to determine proper functionality.
  • Recommended appropriate upgrades to clients'' existing systems, resulting in increased energy efficiency and cost savings.
  • Kept accurate records of time and materials used for each job to compile into service reports.
  • Participated in team meetings to discuss project progress, challenges encountered, and strategies for overcoming any obstacles.
  • Evaluated status of refrigeration liquids for safety and compliance purposes.
  • Closed out work orders after verifying completion with customers and reporting discrepancies discovered on job site.
  • Repaired and replaced heating and air conditioning systems for commercial customers in Type industry.
  • Repaired, replaced and serviced both residential and commercial HVAC equipment, components, and wiring.
  • Repaired and replaced faulty motors, blowers, switches and compressor units.
  • Repaired and maintained residential and commercial heating, air conditioning and refrigeration systems.
  • Inspected cooling systems and identified potential problems.
  • Troubleshot and diagnosed issues with HVAC and refrigeration units.
  • Performed routine maintenance on heating and cooling systems.
  • Worked in strict compliance with applicable OSHA regulations and safety requirements.
  • Used technical skills, tools, and techniques like soldering to repair parts.
  • Assisted in maintenance, repair and installation of ventilation systems.
  • Worked on both home and business units for maintenance, repairs, and new installations.
  • Installed HVAC system expansions, discharge valves, air ducts, dampers, and stokers.
  • Installed, connected and adjusted thermostats, humidistats and timers for optimal performance.
  • Kept accurate records of work activities, time, materials and faults on work orders.
  • Optimized performance by balancing systems and calibrating controls.
  • Completed thorough inspections of supporting electrical systems to assess continuity and locate faults.

Downlite International

Machine Operator
04.2021 - 06.2023

Job overview

  • Followed detailed instructions to operate machines with accuracy and produce quality products.
  • Operated multiple machines simultaneously to meet production requirements.
  • Operated machining equipment safely with team of operators.
  • Set up and adjusted equipment and properly configured machines for daily operation.
  • Loaded raw materials into machines and unloaded finished products to keep manufacturing process running smoothly.
  • Demonstrated adaptability by quickly learning how to operate new machinery and implementing newly introduced processes within the production environment.
  • Operated various types of machinery, contributing to the successful completion of diverse projects.
  • Set up and ran machinery to produce exceptional products for industrial needs.
  • Monitored machines during operation to detect sounds of malfunction or excessive vibration and adjusted machines to eliminate problems.
  • Collaborated with team members to optimize production processes and improve overall performance.
  • Replenished materials and supplies as needed to maintain production.
  • Maintained open communication lines with supervisors regarding project status updates, potential delays, or any concerns affecting production timelines.
  • Assessed equipment after each production run and performed preventive maintenance to keep machines running smoothly.
  • Calibrated, tested, and adjusted machine settings or controls in preparation for production operations.
  • Increased product quality through meticulous monitoring of machine settings and making adjustments as needed.
  • Updated daily production logs and informed management of production incidents or non-conformance issues.
  • Enhanced production efficiency by performing routine machine maintenance and troubleshooting issues.
  • Kept detailed production records and identified hold-ups.
  • Upheld high-quality standards while meeting tight deadlines during periods of increased demand.
  • Reduced downtime by conducting regular equipment inspections and identifying necessary repairs.
  • Provided feedback on equipment performance issues, enabling engineers to develop effective solutions for recurring problems.
  • Quickly shut down equipment in emergency situations following protocols.
  • Managed and monitored processes and machine systems by observing readings on control boards.
  • Analyzed and inspected operating units such as towers, storage tanks and other units to check operation and improve efficiency.
  • Operated and controlled Fork lift, Clamp Truck and Scissor Lift equipment.

Corporate Storage Systems

Data Entry Clerk
06.2013 - 06.2017

Job overview

  • Completed data entry tasks with accuracy and efficiency.
  • Followed established procedures to enter and process data correctly.
  • Organized, sorted, and checked input data against original documents.
  • Scanned documents and saved in database to keep records of essential organizational information.
  • Sorted documents and maintained organized filing process.
  • Operated Cherry Picker
  • Place boxes in appropriate location using RF Scanner

Lucy’s & Georges

Restaurant Waiter
02.2012 - 06.2013

Job overview

  • Maintained clean and organized dining areas for optimal guest experience.
  • Cultivated warm relationships with regular customers.
  • Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow.
  • Answered customers' questions, recommended items, and recorded order information.
  • Supported fellow waitstaff through teamwork during busy times, sharing responsibilities as needed.
  • Collaborated with kitchen staff to ensure timely delivery of orders, resulting in positive feedback from guests.
  • Maintained professional demeanor under pressure while managing challenging situations involving dissatisfied customers.
  • Balanced excellent customer service with efficient task completion by multitasking effectively throughout each shift.
  • Managed multiple tables simultaneously while maintaining high levels of accuracy on order placement and delivery.
  • Addressed guest concerns promptly and professionally, fostering a positive dining atmosphere.
  • Explained menu items and suggested appropriate options for food allergy concerns.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Utilized time management skills to prioritize tasks effectively during busy shifts, ensuring prompt attention to all guests'' needs.
  • Developed strong rapport with regular customers, encouraging repeat visits and loyalty to the establishment.
  • Contributed positively to the overall workplace culture through proactive communication, problem-solving, and a commitment to continuous improvement.
  • Enhanced customer satisfaction by providing attentive service and anticipating guest needs.
  • Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business.
  • Contributed to efficient restaurant operations by assisting in bussing tables during peak hours.
  • Assisted in training new waitstaff members, contributing to a cohesive team environment.
  • Demonstrated knowledge of diverse menu offerings, guiding guests towards optimal meal choices based on preferences or dietary requirements.
  • Promoted restaurant specials and upsold menu items, increasing overall sales revenue.
  • Collaborated with management to develop strategies for improving service quality and addressing identified areas of concern.
  • Remained calm and poised when dealing with difficult customers or during busy shifts.
  • Kept server areas clean and stocked to increase efficiency while working tables.
  • Maintained customer satisfaction by clarifying questions about orders and specialty items.
  • Informed customers about daily and seasonal specials.
  • Folded napkins and prepared silverware sets to provide adequate supply for host station.
  • Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
  • Collaborated with kitchen staff to facilitate prompt and accurate food preparation.
  • Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
  • Bussed tables during busy periods to assist staff and quickly turn over tables.
  • Upsold appetizers, drinks and desserts to increase restaurant profits.
  • Trained new servers on restaurant policies and procedures.
  • Checked customers' IDs to verify age in compliance with minimum age requirements for consumption of alcoholic beverages.
  • Met with chef to review daily specials and menu changes.
  • Processed orders and sent to kitchen employees for preparation.
  • Inspected dishes and utensils for cleanliness.
  • Presented menus to patrons promptly after seating and answered questions about menu items, making recommendations upon request.
  • Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
  • Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
  • Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
  • Maintained thorough menu knowledge to sufficiently answer questions regarding menu item sourcing, ingredients and cooking methods.
  • Maintained order efficiency and accuracy through clear communication with kitchen staff, earning numerous recommendations from satisfied customers.
  • Strategically timed check-ins with customers to take orders and confirm satisfaction with meals after delivery, taking action to correct any problems.
  • Printed dining checks with total due, collected payment and offered receipts to complete transactions.
  • Checked guests' identification before serving alcoholic beverages.
  • Increased sales significantly by upselling higher-end products to customers.

Education

Sinclair Community College
Mason Ohio

Some College from Business Management

Harriett Beecher Stowe House
Cincinnati, OH

G.E.D

Southern Ohio Technical Institute
Cincinnati, OH

HVAC/R from HVAC/R
2023

University Overview

OSHA Certified

Skills

Operate sit down forklift with doubles, Clamp truck, Cherry picker & Scissor lift Can stand for long periods operating and monitoring machines Communicates well with others

Certification

OSHA

HVAC/R

Timeline

Labor Worker

Labor Works
01.2024 - Current

HVAC Technician

Cafco Services
06.2023 - 01.2024

Machine Operator

Downlite International
04.2021 - 06.2023

Data Entry Clerk

Corporate Storage Systems
06.2013 - 06.2017

Restaurant Waiter

Lucy’s & Georges
02.2012 - 06.2013

Sinclair Community College

Some College from Business Management

Harriett Beecher Stowe House

G.E.D

Southern Ohio Technical Institute

HVAC/R from HVAC/R
Dominic Miller