Skilled worker with a knack for quickly learning new processes and adapting to the needs of both customers and the company. Known for being hardworking, focused, and diligent, with excellent communication and problem-solving abilities. Strong analytical, communication, and teamwork skills, with a proven ability to adapt swiftly to new environments. Eager to contribute to team success and further develop professional skills. Brings a positive attitude and a commitment to continuous learning and growth.
Overview
7
7
years of professional experience
Work History
Computer Technician
Saint Elizabeth Ann Seton Catholic School
07.2022 - Current
Developed and implemented full stack systems while completing my degree in Software Engineering such as a self hosted workforce ticketing system, device, staff, and student management system, campus room scheduling system, and more all done by myself.
Tested and installed motherboards, processors, and graphics cards on desktops and laptops for corporate staff.
Used diagnostic tools to identify hardware failures and replace non-functional components.
Monitored server room, wireless network and other server infrastructure, keeping systems running smoothly.
Very Experienced in problem solving and fluent in communication especially with non-technical individuals.
Responsible for setting up workstations with computers and necessary peripheral devices (routers, printers etc.)
Check computer hardware (HDD, mouses, keyboards etc.) to ensure functionality
Install and configure appropriate software and functions according to specifications
Develop and maintain local networks in ways that optimize performance
Ensure security and privacy of networks and computer systems
Provide orientation and guidance to users on how to operate new software and computer equipment
Organize and schedule upgrades and maintenance without deterring others from completing their work
Perform troubleshooting to diagnose and resolve problems (repair or replace parts, debugging etc.)
Maintain records/logs of repairs and fixes and maintenance schedule
Identify computer or network equipment shortages and place orders
Attained from position – Computer, networking, diagnostic, and all-around repair and troubleshooting experience
Great communication, diligence, and quality work
Retail Worker
Lowes Home Improvment
05.2023 - 07.2023
Side job during summer while school is out.
Fork lift certified.
Helped customers complete purchases, locate items, and join reward programs.
Assisted customers with prompt and polite support in-person and via telephone.
Developed strong work ethic and communication skills.
Stocker
Ingram Content Group LLC
08.2021 - 06.2022
Performed inventory control, such as counting, and stocking merchandise.
Maintained effective team member communication.
Stocked shelves to match planogram images and instructions.
Office Maintainer
Innovative Control Systems LLC
03.2018 - 06.2021
Responsible for maintaining a clean facility by mopping and vacuuming floors, cleaning surfaces with disinfectant, cleaning bathrooms, and emptying trash cans
Attained from position – Dependable, strong work ethic, time management, and self-motivation
Education
Bachelor of Science - Software Engineering Degree, Mathematics Minor
Elementary School Principal Pre-8th at Saint Elizabeth Ann Seton Catholic SchoolElementary School Principal Pre-8th at Saint Elizabeth Ann Seton Catholic School
Marketing and Communications Director at Catholic Community Foundation Of Northeast IndianaMarketing and Communications Director at Catholic Community Foundation Of Northeast Indiana