Dominic Morinello
Wadsworth,OH
Summary
Offering strong interpersonal and communication skills, coupled with solid understanding of customer service principles. Produces ability to quickly learn and apply new concepts and software. Ready to use and develop customer service skills and technical proficiency in any role.
Overview
7
7
years of professional experience
Work History
Laborer
Karvo Companies
04.2024 - Current
- Quickly learned tools, equipment, and daily procedures, allowing me to contribute effectively with minimal onboarding
- Took on new positions and responsibilities within my first year, demonstrating adaptability, initiative, and a strong work ethic
- Operated heavy machinery for site preparation and construction tasks.
- Collaborated with team members to execute project timelines effectively.
- Oversaw daily operations, coordinating tasks among crew members for productivity gains.
General Manager
Jimmy John's Franchise
Columbus, OH
09.2021 - 05.2024
- Oversaw daily operations to ensure efficiency and compliance with company standards.
- Developed and implemented training programs for new staff to enhance service quality.
- Analyzed sales trends to optimize inventory management and minimize waste.
- Fostered a positive work environment by promoting teamwork and employee engagement initiatives.
- Led daily operations to enhance guest satisfaction and streamline service delivery.
General Laborer
CW Delivery
05.2019 - 03.2023
- Supported daily delivery operations by organizing materials, preparing loads, and assisting drivers to maintain efficient workflow
- Maintained a clean, safe, and hazard-free work environment by following company safety standards and identifying potential risks
- Completed assigned tasks accurately and on time by following instructions, communicating clearly with team members, and staying focused during fast-paced shifts
- Resolved customer inquiries promptly, ensuring satisfaction and maintaining positive relationships.
- Communicated with customers courteously and professionally to drive satisfaction.
Education
High School Diploma -
Highland High School
01-2019
Skills
- Quick Learner
- Easy Communication
- Technical Knowledge
- Team Collaboration
- Problem-Solving
- Time Management
- Customer service
- Team collaboration
- Customer relations
- Complaint resolution
Timeline
Laborer
Karvo Companies
04.2024 - Current
General Manager
Jimmy John's Franchise
09.2021 - 05.2024
General Laborer
CW Delivery
05.2019 - 03.2023
High School Diploma -
Highland High School