Dominic Murphy-Johnson
Edina,USA
Summary
Experienced in transitioning from delivery driver to acting assistant manager of a restaurant, demonstrating ability to quickly adapt and take on new challenges. Started as an entry-level groundskeeper, showcasing dedication and work ethic that led to promotion as head grave supervisor in a few months. Progression within company reflects strong work ethic and willingness to learn and grow in fast-paced environment.
Overview
8
8
years of professional experience
Work History
Dorian Duka
Jimmy Johns
Fort Wayne, IN
03.2023 - Current
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Understood and followed oral and written directions.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
Carrier Sales Representative
Circle Logistics Inc
Fort Wayne, IN
05.2022 - 09.2022
- Actively participated in industry trade shows and conferences to expand professional networks and stay current on market trends.
- Partnered with internal departments such as accounting, IT, and marketing to improve interdepartmental communication and streamline processes.
- Negotiated rates with carriers for cost-effective solutions, resulting in improved profitability.
- Mentored junior team members in best practices for negotiating rates, building relationships with carriers, and providing exceptional customer service.
- Effectively managed high volume of inbound and outbound calls, ensuring timely responses to customer inquiries.
Mover/installer
Three rivers commercial moving
Fort Wayne, IN
09.2020 - 05.2022
- Worked closely with team members to develop efficient strategies for completing moves within designated timeframes.
- Loaded and unloaded trucks with customer possessions or merchandise weighing up to 140 lbs.
- Maneuvered items carefully through narrow hallways and doorways to prevent damage.
- Moved furniture and boxes using utility dolly and truck ramp.
- Reduced potential damage to items by using appropriate packing materials and techniques for fragile or valuable possessions.
- Enhanced team efficiency by coordinating with coworkers to complete tasks quickly and effectively.
- Followed verbal and written instructions to properly move and ship products.
Pet Care Associate
Pampered Pets
Fort Wayne, IN
04.2020 - 11.2020
- Maintained a clean and sanitary environment for pets by regularly cleaning enclosures, bedding, and play areas.
- Provided exceptional customer service through clear communication, timely responses to inquiries, and professional demeanor at all times.
- Monitored animal behavior closely to identify signs of distress or illness promptly and took appropriate action when needed.
- Enhanced customer satisfaction by providing personalized pet care services tailored to individual needs.
Grounds Crew Member
Stonemor/ Covington memorial gardens
Fort Wayne, IN
12.2018 - 09.2019
- Daily tasks as prepping equipment. Removing any debris from the grounds clearing memorial markers. Please flowers
- Conducted daily inspections of equipment to ensure proper functioning and safety.
- Responded to customer inquiries regarding landscape services.
- Scheduled regular maintenance tasks based on seasonal needs.
- Swept and raked leaves, debris and other materials from grounds.
- Removed debris and trash from surrounding areas and disposed of recyclable materials properly.
- Promoted teamwork among crew members through clear communication and cooperation during project execution.
Cashier/Sales Associate
Belmont Beverage
Fort Wayne, IN
01.2018 - 04.2018
- Greeted customers entering store and responded promptly to customer needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Helped customers complete purchases, locate items, and join reward programs.
- Restocked and organized merchandise in front lanes.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Stocked, tagged and displayed merchandise as required.
Mover/Installer
Three rivers commercial moving and installation
Fort Wayne, IN
01.2017 - 01.2018
Education
GED 1 -
In Process
Skills
- Friendly, positive attitude
- Teamwork and collaboration
- Customer service
- Problem-solving
- Multitasking
- Flexible and adaptable
- Dependable and responsible
- Computer skills
- Active listening
- Decision-making
- Problem resolution
- Verbal communication
- Organizational skills
Timeline
Dorian Duka
Jimmy Johns
03.2023 - Current
Carrier Sales Representative
Circle Logistics Inc
05.2022 - 09.2022
Mover/installer
Three rivers commercial moving
09.2020 - 05.2022
Pet Care Associate
Pampered Pets
04.2020 - 11.2020
Grounds Crew Member
Stonemor/ Covington memorial gardens
12.2018 - 09.2019
Cashier/Sales Associate
Belmont Beverage
01.2018 - 04.2018
Mover/Installer
Three rivers commercial moving and installation
01.2017 - 01.2018
GED 1 -
In Process