Dominic Naldo
Ft. Washington,MD
Summary
My experience spans customer service and logistics, showcasing versatility and a commitment to excellence. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
12
12
years of professional experience
Work History
Maintenance Apprentice
Marvin Garcia- Grand View Apartments
01.2024 - 05.2024
- Laid out materials and system components to prepare for installation.
- Operated tools, equipment, and machinery according to safety standards.
- Installed complete systems at new residential construction sites.
- Organized storage areas and tool rooms to keep areas safe and fully stocked.
- Calculated materials and time needed for each job.
- Completed troubleshooting of malfunctions and diagnosed issues.
- Collaborated with senior technicians on complex repairs, gaining valuable hands-on experience in various maintenance tasks.
- Assisted in maintaining a safe working environment by adhering to safety protocols and reporting hazards.
Cashier/Service Crew Member
711
04.2023 - 12.2023
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Restocked and organized merchandise in front lanes.
- Assisted customers with returns, refunds and resolving transaction issues.
- Stocked, tagged and displayed merchandise as required.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
- Contributed to store success by maintaining high standards of cleanliness throughout the facility.
Package Handler
UPS
01.2022 - 03.2023
- Followed safety regulations to maintain safe work environment.
- Improved package handling efficiency by implementing proper sorting and organizing techniques.
- Maintained a safe work environment by adhering to company policies and guidelines for proper lifting techniques.
- Reduced damage rates for packages through careful handling and adherence to safety protocols.
- Assembled, sealed, and loaded packages into correct trucks.
- Used hand-held scanners and physical logs to accurately track item movements.
- Verified correct labels and accurate shipping information on packages to avoid shipping to wrong addresses.
- Proved successful working within tight deadlines and a fast-paced environment.
Stocker
Susan Cage Caterer
03.2012 - 05.2022
- Unloaded, sorted and stocked merchandise according to store layout and product placement.
- Placed products in correct storage locations to keep stock areas organized and inventory counts accurate.
- Answered customer questions and provided detailed product information.
- Performed inventory control, such as counting, and stocking merchandise.
- Consistently lifted materials weighing as much as 50 pounds.
- Maintained effective team member communication.
- Operated manual and electric pallet jacks, safely relocating heavy merchandise on sales floor for timely stocking.
Education
High School Diploma -
T.C. Williams
Alexandria06.2005
Skills
- Power Tools Usage
- Electrical Troubleshooting
- Lockout and tagout procedures
- Pump maintenance
Timeline
Maintenance Apprentice
Marvin Garcia- Grand View Apartments
01.2024 - 05.2024
Cashier/Service Crew Member
711
04.2023 - 12.2023
Package Handler
UPS
01.2022 - 03.2023
Stocker
Susan Cage Caterer
03.2012 - 05.2022
High School Diploma -
T.C. Williams
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