Dominic Nguyen
Davenport,FL
Summary
Professional golf specialist with broad experience supporting golf operations and player development. Strong focus on teamwork and achieving targets, consistently adaptable to changing needs. Skilled in customer service, golf instruction, and event coordination, with reliable and flexible approach. Known for fostering collaborative environments and driving positive outcomes in dynamic setting.
Overview
10
10
years of professional experience
Work History
Assistant Golf Professional
Champions Gate Country Club
05.2024 - Current
- Oversaw training of services staff and other day-to-day activities on driving range.
- Managed pro shop operations to ensure efficient inventory control, merchandising, and sales performance.
- Optimized daily operations by maintaining accurate records of green fees, cart rentals, memberships, tournament registrations, and other transactions.
- Improved member satisfaction by providing exceptional customer service and addressing concerns promptly.
Outside Service Attendant
Arnold Palmer Golf Management
11.2023 - 06.2024
- Contributed to a well-maintained facility by performing routine maintenance tasks on golf carts and equipment.
- Maintained safety standards throughout the facility by regularly inspecting cart paths, walking areas, and other common spaces for potential hazards or obstructions.
- Fostered a positive work environment by maintaining open lines of communication with coworkers and supervisors, addressing any concerns or issues as they arose.
- Maintained cleanliness of golf carts, ensuring a positive experience for all patrons.
Attractions Cast Member
Walt Disney World Resort
08.2014 - 09.2023
- Enhanced guest experience by providing exceptional customer service and maintaining a positive attitude.
- Collaborated with fellow cast members to ensure seamless teamwork and coordinated efforts for optimal guest satisfaction.
- Maintained a high level of personal presentation according to company standards, ensuring a professional and approachable image at all times.
- Promoted adherence to safety guidelines amongst guests by consistently reinforcing rules during pre-boarding announcements or in-person reminders.
Education
Associate of Arts - Communications
Iowa Western Community College
Council Bluffs, IA05-2018
High School Diploma -
Westside High
Omaha, NE05-2010
Skills
- Golf cart management
- Junior golf development
- Team player attitude
- Office administration
- POS systems proficiency
- Cart maintenance
- Sales and marketing
- Rules enforcement
- Event planning
- Handicap system management
- Team building and leadership
- Staff training and development
Timeline
Assistant Golf Professional
Champions Gate Country Club
05.2024 - Current
Outside Service Attendant
Arnold Palmer Golf Management
11.2023 - 06.2024
Attractions Cast Member
Walt Disney World Resort
08.2014 - 09.2023
Associate of Arts - Communications
Iowa Western Community College
High School Diploma -
Westside High
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