Hi, I’m
Dominic Nicolas
Mail Clerk
Bellflower,CA
Summary
The goal is to contribute to a business that offers a challenging and rewarding work environment. Would like to gain more experience in general work services and working with a major corporation. Can work under tremendous pressure and am capable of leading others to reach a successful path to said goal. Driven to give that commitment towards future employers and the business by being present and giving all efforts to complete the tasks given.
Overview
8
years of professional experience
4
years of post-secondary education
Work History
GardaWorld SecurityCerritos, CA
Unarmed Security Officer
06.2023 - Current
Job overview
- Demonstrated sound judgment in identifying potential risks, taking appropriate action to prevent incidents from escalating.
- Enhanced safety by conducting thorough and regular patrols of premises.
- Facilitated swift resolution of conflicts between individuals on-site using strong interpersonal skills and conflict-resolution techniques.
- Safeguarded sensitive information by adhering strictly to company policies regarding confidentiality and document handling procedures.
- Maintained detailed reports of daily activities, incidents, and irregularities for management review.
- Implemented security measures for special events, ensuring guest safety and minimal disruptions.
- Provided exceptional customer service to clients, addressing concerns and providing appropriate solutions.
- Maintained proper functioning of security equipment by performing regular checks and reporting issues promptly for repair or replacement.
- Proactively participated in ongoing training sessions to remain current on industry best practices for effective security management.
- Collaborated closely with other departments within organization to ensure seamless implementation of security initiatives across various functions.
- Enhanced overall security awareness among staff through informative presentations on personal safety measures.
- Ensured secure access to facilities by verifying identification and implementing visitor protocols.
- Improved response time to incidents through effective communication with team members and use of security equipment.
- Performed CICO procedure on 5 DCO techs throughout shift.
- Every other hour performed Detex patrol on 6 points throughout facility.
Sodexo USAJacksonville, FL
Mail Services Clerk
03.2022 - 05.2023
Job overview
- Implemented cost-saving measures by researching optimal shipping methods based on package size, weight, destination, and delivery time requirements.
- Expedited package processing by accurately weighing, labeling, and scanning items for shipment.
- Managed inventory levels for mailing supplies, ordering additional stock as needed to prevent shortages while minimizing waste.
- Maintained clean and safe work environment by adhering to proper safety guidelines, preventing any workplace accidents or injuries.
- Supported departmental objectives with cross-training in various roles within mailroom environment.
- Streamlined mailroom operations by maintaining organized workspaces and implementing efficient workflow processes.
- Improved mail processing efficiency by sorting, organizing, and distributing incoming and outgoing mail.
- Demonstrated strong attention to detail when inspecting incoming packages for damage or other discrepancies before acceptance into inventory.
- Assisted customers with inquiries, providing prompt and knowledgeable responses to resolve any issues or concerns.
- Enhanced customer satisfaction with timely and accurate deliveries for all mail services.
- Collaborated effectively with team members to streamline workflow processes and maximize overall efficiency.
- Ensured secure handling of sensitive materials through diligent adherence to confidentiality policies and procedures.
- Achieved greater efficiency in parcel sorting by utilizing automated systems which improved accuracy rates significantly.
- Built positive relationships with clients through excellent communication skills, addressing their needs promptly and professionally during pick-ups or drop-offs of packages/mail items.
- Received, sorted, and distributed incoming mail.
- Released registered and special delivery letters and packages to designated recipients and obtained signatures for release.
- Distributed mail on foot to residences and businesses, delivering to approximately 30 customers per shift.
LowesJacksonville, Fl
Unloading
02.2021 - 03.2022
Job overview
- Continuously sought opportunities for personal and professional growth by attending relevant training sessions and staying informed on industry best practices
- Minimized product loss due to theft or damage by maintaining secure work environment during unloading process
- Enhanced workplace safety by adhering to company protocols and maintaining clean, hazard-free work environment during unloading process
- Processed products on 1000 shelf racks utilizing Cherry Picker Lift
Regency Oaks Post Acute Care CenterLong Beach, Ca
Clerical Medical Filing, Front Desk Receptionist
10.2018 - 10.2018
Job overview
- Assisting Facility maintenance man with projects when needed assistance.
- Answering 30 business office calls pertaining to transactions, patients, and business per day.
- Managed over 500 plus files that needed to be processed and stored in organized fashion.
- Supported administrative tasks such as filing, data entry, and document preparation for more efficient office workflow
- Expedited check-in and check-out procedures for guests, ensuring seamless experiences during their visits
- Spearheaded office supply inventory management, reducing costs by identifying necessary items before depletion occurred
Cents Only Stores Corporate OfficeCommerce, Ca
Mail Clerk/Facilities
08.2016 - 09.2018
Job overview
- Receiving and posting important mail to business vendors and partners
- Delivering packages that went to each of attentional owner.
- Assisting 99 Cents Employees with requests that were approved by supervisor.
- Assisting corporate office maintenance man with projects when needed assistance.
- Experience at 99 Cents Only Stores helped with customer service growth.
- Improved response times for customer inquiries by tracking packages using various tracking systems upon request
- Safeguarded sensitive information through proper handling of confidential correspondence according to company policies
- Improved mail processing efficiency by organizing and streamlining incoming and outgoing mail operations
- Developed strong relationships with postal carriers to ensure prompt pick-up and delivery of all incoming and outgoing mail items
- Operated various mailing equipment such as postage meters, folding machines, and labelers for efficient mail preparation
- Assisted in reducing organizational costs by regularly monitoring postage expenses and implementing cost-saving initiatives
- Facilitated smooth interdepartmental communication by promptly distributing internal documents and parcels to appropriate recipients
- Assisted with inventory management tasks such as ordering supplies required for efficient daily operations of mailroom facility.
Education
Cerritos CollegeNorwalk, CA
Some College (No Degree) from General Studies
01.2014 - 05.2014
Richard Gahr High SchoolCerritos, CA
09.2009 - 06.2013
Skills
Good communication skillsundefined
Timeline
Unarmed Security Officer
GardaWorld Security
06.2023 - Current
Mail Services Clerk
Sodexo USA
03.2022 - 05.2023
Unloading
Lowes
02.2021 - 03.2022
Clerical Medical Filing, Front Desk Receptionist
Regency Oaks Post Acute Care Center
10.2018 - 10.2018
Mail Clerk/Facilities
Cents Only Stores Corporate Office
08.2016 - 09.2018
Cerritos College
Some College (No Degree) from General Studies
01.2014 - 05.2014
Richard Gahr High School
09.2009 - 06.2013