Hi, I’m
Dominic Nicolas
Mail Clerk
Bellflower,CA
Summary
The goal is to contribute to a business that offers a challenging and rewarding work environment. Would like to gain more experience in general work services and working with a major corporation. Can work under tremendous pressure and am capable of leading others to reach a successful path to said goal. Driven to give that commitment towards future employers and the business by being present and giving all efforts to complete the tasks given.
Overview
8
years of professional experience
4
years of post-secondary education
Work History
GardaWorld SecurityCerritos, CA
Unarmed Security Officer
06.2023 - Current
Job overview
- Demonstrated sound judgment in identifying potential risks, taking appropriate action to prevent incidents from escalating.
- Enhanced safety by conducting thorough and regular patrols of premises.
- Facilitated swift resolution of conflicts between individuals on-site using strong interpersonal skills and conflict-resolution techniques.
- Safeguarded sensitive information by adhering strictly to company policies regarding confidentiality and document handling procedures.
- Maintained detailed reports of daily activities, incidents, and irregularities for management review.
- Implemented security measures for special events, ensuring guest safety and minimal disruptions.
- Provided exceptional customer service to clients, addressing concerns and providing appropriate solutions.
- Maintained proper functioning of security equipment by performing regular checks and reporting issues promptly for repair or replacement.
- Proactively participated in ongoing training sessions to remain current on industry best practices for effective security management.
- Collaborated closely with other departments within organization to ensure seamless implementation of security initiatives across various functions.
- Enhanced overall security awareness among staff through informative presentations on personal safety measures.
- Ensured secure access to facilities by verifying identification and implementing visitor protocols.
- Improved response time to incidents through effective communication with team members and use of security equipment.
- Performed CICO procedure on 5 DCO techs throughout shift.
- Every other hour performed Detex patrol on 6 points throughout facility.
Sodexo USAJacksonville, FL
Mail Services Clerk
03.2022 - 05.2023
Job overview
- Implemented cost-saving measures by researching optimal shipping methods based on package size, weight, destination, and delivery time requirements.
- Expedited package processing by accurately weighing, labeling, and scanning items for shipment.
- Managed inventory levels for mailing supplies, ordering additional stock as needed to prevent shortages while minimizing waste.
- Maintained clean and safe work environment by adhering to proper safety guidelines, preventing any workplace accidents or injuries.
- Supported departmental objectives with cross-training in various roles within mailroom environment.
- Streamlined mailroom operations by maintaining organized workspaces and implementing efficient workflow processes.
- Improved mail processing efficiency by sorting, organizing, and distributing incoming and outgoing mail.
- Demonstrated strong attention to detail when inspecting incoming packages for damage or other discrepancies before acceptance into inventory.
- Assisted customers with inquiries, providing prompt and knowledgeable responses to resolve any issues or concerns.
- Enhanced customer satisfaction with timely and accurate deliveries for all mail services.
- Collaborated effectively with team members to streamline workflow processes and maximize overall efficiency.
- Ensured secure handling of sensitive materials through diligent adherence to confidentiality policies and procedures.
- Achieved greater efficiency in parcel sorting by utilizing automated systems which improved accuracy rates significantly.
- Built positive relationships with clients through excellent communication skills, addressing their needs promptly and professionally during pick-ups or drop-offs of packages/mail items.
- Received, sorted, and distributed incoming mail.
- Released registered and special delivery letters and packages to designated recipients and obtained signatures for release.
- Distributed mail on foot to residences and businesses, delivering to approximately 30 customers per shift.
LowesJacksonville, Fl
Unloading
02.2021 - 03.2022
Job overview
- Continuously sought opportunities for personal and professional growth by attending relevant training sessions and staying informed on industry best practices
- Minimized product loss due to theft or damage by maintaining secure work environment during unloading process
- Enhanced workplace safety by adhering to company protocols and maintaining clean, hazard-free work environment during unloading process
- Processed products on 1000 shelf racks utilizing Cherry Picker Lift
Regency Oaks Post Acute Care CenterLong Beach, Ca
Clerical Medical Filing, Front Desk Receptionist
10.2018 - 10.2018
Job overview
- Assisting Facility maintenance man with projects when needed assistance.
- Answering 30 business office calls pertaining to transactions, patients, and business per day.
- Managed over 500 plus files that needed to be processed and stored in organized fashion.
- Supported administrative tasks such as filing, data entry, and document preparation for more efficient office workflow
- Expedited check-in and check-out procedures for guests, ensuring seamless experiences during their visits
- Spearheaded office supply inventory management, reducing costs by identifying necessary items before depletion occurred
Cents Only Stores Corporate OfficeCommerce, Ca
Mail Clerk/Facilities
08.2016 - 09.2018
Job overview
- Receiving and posting important mail to business vendors and partners
- Delivering packages that went to each of attentional owner.
- Assisting 99 Cents Employees with requests that were approved by supervisor.
- Assisting corporate office maintenance man with projects when needed assistance.
- Experience at 99 Cents Only Stores helped with customer service growth.
- Improved response times for customer inquiries by tracking packages using various tracking systems upon request
- Safeguarded sensitive information through proper handling of confidential correspondence according to company policies
- Improved mail processing efficiency by organizing and streamlining incoming and outgoing mail operations
- Developed strong relationships with postal carriers to ensure prompt pick-up and delivery of all incoming and outgoing mail items
- Operated various mailing equipment such as postage meters, folding machines, and labelers for efficient mail preparation
- Assisted in reducing organizational costs by regularly monitoring postage expenses and implementing cost-saving initiatives
- Facilitated smooth interdepartmental communication by promptly distributing internal documents and parcels to appropriate recipients
- Assisted with inventory management tasks such as ordering supplies required for efficient daily operations of mailroom facility.
Education
Cerritos CollegeNorwalk, CA
Some College (No Degree) from General Studies
01.2014 - 05.2014
Richard Gahr High SchoolCerritos, CA
09.2009 - 06.2013
Skills
Good communication skills
Organizational skills
Goal Oriented
Attention to detail
Flexible and Adaptable
Teamwork and Collaboration
Research
Customer Service
Dependable and Responsible
Relationship Building
Timeline
Unarmed Security Officer
GardaWorld Security
06.2023 - Current
Mail Services Clerk
Sodexo USA
03.2022 - 05.2023
Unloading
Lowes
02.2021 - 03.2022
Clerical Medical Filing, Front Desk Receptionist
Regency Oaks Post Acute Care Center
10.2018 - 10.2018
Mail Clerk/Facilities
Cents Only Stores Corporate Office
08.2016 - 09.2018
Cerritos College
Some College (No Degree) from General Studies
01.2014 - 05.2014
Richard Gahr High School
09.2009 - 06.2013