Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Timeline
Generic

DOMINIC OBENG

Brooklyn,NY

Summary

Compassionate and dedicated Home Health Aide with proven expertise at Anchor Home Health in enhancing patient well-being through personalized care and vital signs monitoring. Skilled in meal preparation and light housekeeping, I excel in fostering independence and building strong relationships, ensuring a safe and supportive environment for clients.

Overview

1
1
year of professional experience
1
1
Certification

Work History

Home Health Aide

Anchor Home Health
03.2025 - Current
  • Helped patients maintain personal hygiene through bathing, grooming, and toileting assistance when necessary for dignity preservation.
  • Maintained a clean and safe home environment for patients, reducing falls and accidents.
  • Assisted clients with daily living activities, enhancing their independence and quality of life.
  • Performed light housekeeping duties including laundry linen changes sweeping vacuuming and mopping ensuring a clean and organized living space for patients.
  • Performed laundry, grocery shopping and other light housekeeping duties as instructed by client.
  • Assisted patients with dressing, grooming and feeding needs, helping to overcome, and adapt to mobility restrictions.
  • Improved patient well-being by providing compassionate and attentive personal care.
  • Assisted with meal planning and preparation according to dietary restrictions, meeting nutritional needs while adhering to personal preferences.
  • Provided mobility assistance such as walking and regular exercising.
  • Traveled to clients' homes to complete healthcare services and promote continuity of care.
  • Assisted disabled clients to support independence and well-being.
  • Monitored client health by performing routine pulse, temperature and blood pressure checks.
  • Adapted to ever-changing patient needs, consistently adjusting care plans and strategies in order to provide the highest quality of personalized assistance.
  • Completed thorough documentation of patient care activities, maintaining accurate records for effective communication amongst the healthcare team.

Sales Agent Coordinator

Swissport USA LLC
11.2024 - 03.2025
  • Developed strong relationships with clients through excellent customer service and regular followups.
  • Assisted call-in customers with questions and orders.
  • Explained features and advantages of Type products or services to promote sales.
  • Expanded client base by diligently prospecting new leads and effectively presenting product offerings.
  • Provided superior service to customers by quickly and courteously responding to requests, inquiries, suggestions and concerns.
  • Boosted referral rates by cultivating positive relationships with satisfied customers who were eager to recommend our products/services to others.
  • Negotiated contracts with prospective clients, helping to secure long-term business partnerships.
  • Achieved top performer status within the company due to consistent high sales numbers.
  • Increased sales revenue by consistently meeting and exceeding sales targets.
  • Improved overall customer satisfaction by promptly addressing concerns and providing tailored solutions.
  • Delivered engaging sales presentations tailored specifically towards individual client needs, demonstrating a deep understanding of their business and industry.
  • Enhanced product knowledge through continuous training and professional development opportunities.
  • Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
  • Built relationships with customers and community to promote long term business growth.

Sales Associate

John Liquor Store
03.2024 - 10.2024
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Answered customer questions about sizing, accessories, and merchandise care.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Provided positive first impressions to welcome existing, new, and potential customers.
  • Rotated stock and restocked shelves to maintain product availability and store appearance.
  • Engaged with customers to build rapport and loyalty.
  • Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.

Education

Currently Writing My Final GED Diploma Test - English Education, Math, Science & Social Studies

Mid Manhattan Adult Learning Center
Manhattan, NY

CNA Nursing Assistant - Nursing

Mid Manhattan Adult Learning Center
Manhattan, NY
02.2025

Home Health Aide - Home Care

Mid Manhattan Adult Learning Center
Manhattan, NY
07.2024

Community Development Studies - Human Development & Planning

University For Development Studies, Ghana
Wa, Upper West Region Of Ghana
07.2011

Skills

  • Patient care
  • Meal preparation
  • Personal hygiene assistance
  • Feeding assistance
  • Vital signs monitoring
  • Light housekeeping
  • First aid and safety

Accomplishments

Best performing student & perseverance professional

Certification

Bachelor of Arts certificate, Nursing assistant certificate and home health Aide certificate

Timeline

Home Health Aide

Anchor Home Health
03.2025 - Current

Sales Agent Coordinator

Swissport USA LLC
11.2024 - 03.2025

Sales Associate

John Liquor Store
03.2024 - 10.2024

Currently Writing My Final GED Diploma Test - English Education, Math, Science & Social Studies

Mid Manhattan Adult Learning Center

CNA Nursing Assistant - Nursing

Mid Manhattan Adult Learning Center

Home Health Aide - Home Care

Mid Manhattan Adult Learning Center

Community Development Studies - Human Development & Planning

University For Development Studies, Ghana

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DOMINIC OBENG