Dominic Payne
Tampa
Summary
Motivated and analytical professional with a Bachelor’s in Sports Management and experience in remote sales and client outreach with Empire Solar and Roofing. Head college basketball coach with strong knowledge of sports performance, strategy, and statistics. Skilled in communication, lead qualification, and working in fast-paced remote environments. Eager to apply sports insight and decision-making skills for future opportunities.
Overview
5
5
years of professional experience
Work History
Head Basketball Coach
Florida College
Temple Terrace
04.2025 - Current
- Developed practice plans that improved team skills and enhanced overall performance.
- Organized game strategies that maximized player strengths and fostered teamwork.
- Led team meetings to discuss goals, progress, and areas for improvement.
- Coordinated travel arrangements for away games and tournaments.
- Collaborated with athletic staff to ensure compliance with college regulations.
- Evaluated player performance and provided constructive feedback to support player development.
Remote Sales Support Specialist
Empire Solar & Roofing
Orlando
05.2025 - 12.2025
- Supported sales team by resolving customer inquiries and providing product information to enhance customer experience.
- Facilitated communication between clients and installation teams to ensure timely project completion.
- Scheduled appointments for consultations and follow-up calls with clients.
- Developed relationships with key clients to ensure satisfaction and repeat business.
- Responded to customer inquiries about products, pricing, and availability, contributing to informed purchasing decisions.
- Participated in weekly team meetings to discuss strategies for achieving goals.
- Processed customer orders, exchanges, and returns, and kept customers informed about progress.
Basketball Skills Trainer
Rello Runs LLC
Riverview
01.2025 - 07.2025
- Created training materials focusing on new skills and techniques to enhance player development.
- Executed hands-on training sessions to elevate team member performance.
- Collaborated with management to identify training needs and goals.
- Maintained records of training sessions and participant progress.
- Evaluated individuals' strengths through assessments and observations to tailor training approaches.
Delivery Driver
DoorDash
Temple Terrace
01.2021 - 06.2024
- Delivered food orders promptly to customers in designated areas.
- Managed time to consistently meet delivery schedules and ensure customer satisfaction.
- Communicated order status and delivery details to enhance customer experience.
- Processed payments accurately through mobile applications, ensuring seamless transactions.
Education
Bachelor of Science - Sports Management
Florida College
Temple Terrace, FL05-2025
Skills
- Technology utilization
- Effective communication
- Written communication
- Conflict resolution
- Critical thinking
- Organization
- Customer service
- Networking
Timeline
Remote Sales Support Specialist
Empire Solar & Roofing
05.2025 - 12.2025
Head Basketball Coach
Florida College
04.2025 - Current
Basketball Skills Trainer
Rello Runs LLC
01.2025 - 07.2025
Delivery Driver
DoorDash
01.2021 - 06.2024
Bachelor of Science - Sports Management
Florida College