Summary
Overview
Work History
Education
Skills
Timeline
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Dominic Perez

Rocklin,CA

Summary

Driven and dependable, demonstrated exceptional teamwork and collaboration at Walmart, enhancing customer satisfaction through efficient cart collection and maintaining a clean environment. Skilled in package handling and complaint resolution, consistently improved service efficiency, showcasing a strong work ethic and safety awareness.

Overview

2
2
years of professional experience

Work History

Cartpusher

Walmart
  • Removed litter from parking lot, planters and cart storage areas.
  • Maintained professional appearance of storefront by cleaning entryways, removing debris, and organizing displays as necessary.
  • Directed customers to appropriate areas in store to assist with locating products.
  • Assisted customers in loading groceries into cars.
  • Improved customer satisfaction by promptly responding to requests for assistance and maintaining a clean parking lot.
  • Gathered carts manually and with remote controlled cart pusher.
  • Increased efficiency with organized cart retrieval methods, reducing wait times for customers.
  • Gathered stray carts throughout store and contributed to maintaining store tidiness.
  • Collaborated with other store employees to maintain a clean and safe shopping environment inside and outside the store.
  • Assisted in promoting a welcoming atmosphere for all shoppers by greeting customers entering the store when available.
  • Maintained friendly and enthusiastic attitude with focus on delivering quality customer service.

Houseman

Tharldson Hospitality
01.2023 - 03.2024
  • Disposed of trash and recyclables each day to avoid waste buildup.
  • Reported found guest articles and merchandise damage to managers on duty.
  • Assisted in inventory management through timely restocking of housekeeping supplies and linens as needed.
  • Gathered linen supplies and organized linen closets for prompt room restocking.
  • Demonstrated strong attention to detail while conducting routine inspections of public areas for cleanliness and presentation standards.
  • Completed multiple tasks effectively within tight deadlines, ensuring smooth hotel operations during peak hours.
  • Delivered exceptional customer service through friendly interactions with guests while addressing their needs or concerns promptly.
  • Enhanced guest satisfaction by maintaining clean and organized public areas, including lobbies and hallways.
  • Supported hotel operations by setting up meeting rooms and banquet halls according to event specifications.
  • Supported a positive work culture within the housekeeping department by actively participating in team meetings and offering constructive feedback when appropriate.
  • Kept building entryway glass clean and polished for professional presentation.

Server

IHOP
01.2022 - 01.2023
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Cultivated warm relationships with regular customers.
  • Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
  • Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
  • Maintained a clean and orderly dining area for an enjoyable guest experience.

Education

Highschool Diploma -

Whitney Highschool
Rocklin, CA
2022

Skills

  • Package handling
  • Cart Collection
  • Punctuality
  • Dependability
  • Safety awareness
  • Heavy Lifting
  • Hand-Eye Coordination
  • Complaint resolution
  • Remote controls
  • Positive Attitude
  • Strong Work Ethic
  • Teamwork and Collaboration
  • Quick Learner

Timeline

Houseman

Tharldson Hospitality
01.2023 - 03.2024

Server

IHOP
01.2022 - 01.2023

Cartpusher

Walmart

Highschool Diploma -

Whitney Highschool

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Dominic Perez