Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Dominic Porter

Hilliard,OH

Summary

Friendly professional with troubleshooting and testing proficiencies. Hardworking individual comfortable working in solitary role or with dedicated team. Offering several years of diversified installation experience.

Overview

8
8
years of professional experience

Work History

Lead Installer

Sims-Lohman
Columbus, OH
03.2024 - Current
  • Collaborated closely with other departments within organization to ensure timely resolution of any issues encountered during installations.
  • Investigated customer complaints regarding installation processes or quality assurance practices.

Core Manager

McCarty Customized Improvements
01.2019 - 03.2020
  • Provided guidance, direction, and support to core staff members on daily tasks.
  • Conducted regular meetings with staff to ensure goals were met in a timely manner.
  • Implemented strategies to improve efficiency and productivity of core personnel.

Back Office Manager

Best Buy
Columbus, OH
09.2016 - 01.2019
  • Developed, implemented, and maintained back office procedures and policies.
  • Analyzed data from customer transactions to identify areas of improvement in processes and procedures.
  • Coordinated with other departments on projects related to customer service, finance, or IT systems development.

Education

Diploma -

Thomas Worthington High School
06.2015

Skills

  • Process Improvement
  • Performance monitoring
  • Customer Retention
  • Customer Service
  • Inventory Management
  • Staff Management

References

References available upon request.

Timeline

Lead Installer

Sims-Lohman
03.2024 - Current

Core Manager

McCarty Customized Improvements
01.2019 - 03.2020

Back Office Manager

Best Buy
09.2016 - 01.2019

Diploma -

Thomas Worthington High School

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Dominic Porter