Summary
Overview
Work History
Education
Skills
Photography and photo editing
Languages
Timeline
Generic

Dominic Quintanilla

Brentwood,CA

Summary

Focused and dedicated worker known for leading and creating stunning and trendy merchandise displays in a diverse retail environment.

Overview

4
4
years of professional experience

Work History

Assistant Store Manager

Urban Outfitters, Inc.
Walnut Creek, California
01.2021 - 07.2022
  • Maintained positive customer relationships by responding quickly to customer service inquiries.
  • Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
  • Responded to customer concerns, working with manager to significantly raise customer satisfaction ratings.
  • Supervised and evaluated staff, enabling them to improve skills, achieve daily objectives and attain advancement.
  • Rotated merchandise and displays to feature new products and promotions.
  • Attained expert level of product knowledge, becoming go-to person for major sales and vendor negotiations.
  • Directed merchandising, promotion and brand loyalty efforts for business segment with greatest sales volume.
  • Approved regular payroll submissions for employees.

Mens Department Manager

Urban Outfitters, Inc.
Walnut Creek, California
11.2019 - 01.2021
  • Partnered with merchandising team to plan and execute floor moves, merchandise placement and overall sales set-up.
  • Communicated with managers of other departments to maintain transparency.
  • Analyzed and interpreted store trends to facilitate planning.
  • Prepared interesting and innovative visual displays to grab customer interest and promote sales.
  • Completed seasonal windows, dressed mannequins and arranged in-store displays to showcase available products.
  • Monitored and analyzed sales records and consumer purchasing trends.
  • Ran markdown reports, managed store replenishment and analyzed buying reports.

Sales Associate Team Leader

Urban Outfitters, Inc.
Walnut Creek, California
10.2018 - 11.2019
  • Aided merchandisers and department managers on big floorset moves and other visuals in the store to maintain overall appeal.
  • Answered customer questions regarding sizing, accessories and proper care for merchandise.
  • Implemented up-selling strategies such as recommending accessories and complementary purchases to boost revenue.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Increased sales by offering advice on purchases and promoting additional products.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Helped customers complete purchases, locate items and join reward programs.
  • Mentored new team members on POS system operation, customer service strategies and sales goals.

Education

No Degree - Interior Architecture And Design

Academy of Art University
San Francisco, CA

High School Diploma -

Heritage High School
Brentwood, CA
06.2017

Skills

  • Merchandising and Display
  • Design Implementation Coordination
  • Organization and Categorization
  • Trend Monitoring
  • Team-Oriented Personality
  • Dedicated and Focused

Photography and photo editing

Photography is one of my side jobs and most importantly one of favorite hobbies. I eventually would love to shoot for a clothing company of some sort one day.

Languages

Spanish

Timeline

Assistant Store Manager

Urban Outfitters, Inc.
01.2021 - 07.2022

Mens Department Manager

Urban Outfitters, Inc.
11.2019 - 01.2021

Sales Associate Team Leader

Urban Outfitters, Inc.
10.2018 - 11.2019

No Degree - Interior Architecture And Design

Academy of Art University

High School Diploma -

Heritage High School

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