Dominic Ralston
Chicago
Summary
Professional with strong experience in precision work, ensuring thoroughness and accuracy in each task. Known for effective teamwork and adaptability in fast-paced environments, consistently delivering high-quality results. Possesses skills in meticulous inspection, quality control, and client satisfaction, making significant impact on operational efficiency. Reliable and flexible, adept at meeting and exceeding expectations.
Overview
1
1
Language
4
4
years of professional experience
Work History
Automotive Detail Specialist
Rohrich Lexus
Canonsburg, PA
08.2025 - 07.2026
- Assisted in maintaining a clean and organized workspace by properly storing tools/equipment after use; adhered to company cleanliness standards.
- Maintained inventory of detailing supplies such as cleaners, polishes, waxes, brushes, towels etc., ensuring availability at all times.
- Followed established safety protocols when handling chemicals used in detailing processes; maintained a safe working environment at all times.
- Cleaned interior and exterior of vehicles using vacuums, steamers, polishers, buffers and other detailing tools.
- Removed dirt and debris from upholstery, carpets and mats using brushes, vacuums and steam cleaners.
- Inspected finished products to ensure they meet customer satisfaction standards.
- Applied protective coatings to paintwork to enhance shine and protect against environmental damage.
- Conducted inspections to identify scratches, dents, or other imperfections in the vehicle's finish; recommended appropriate solutions for repair or touch-up work.
Automotive Detail Specialist
Mercedes Benz of Washington
Washington, PA
07.2023 - 08.2025
- Cleaned interior and exterior of vehicles using vacuums, steamers, polishers, buffers and other detailing tools.
- Followed proper procedures in preparing vehicles for sale by detailing, fueling and transporting as necessary.
- Applied waxes and polishes to the vehicle's body to protect its paint finish.
- Removed dirt and debris from upholstery, carpets and mats using brushes, vacuums and steam cleaners.
- Inspected finished products to ensure they exceed customer satisfaction.
- Gathered supplies needed for detailing job including rags, sponges, polishing compounds and cleaning solutions.
- Cleaned cars both externally and internally by hand or with use of automated equipment.
Customer Service Desk Representative
Mercedes Benz of Washington
Washington, PA
07.2022 - 07.2023
- Greeted customers, answered questions and provided assistance in a friendly and professional manner.
- Processed payments for services using point-of-sale systems and returned exact change and receipts.
- Maintained accurate records of all transactions.
- Assisted in stocking customer lounge with merchandise.
- Counted currency, coins, checks, credit cards and other forms of payment received from customers.
- Assisted customers by answering questions regarding services performed and billed.
- Checked in incoming customer and courtesy vehicles.
- Driving, parking and retrieving customer and courtesy vehicles upon arrival and departure.
- Maintained cleanliness of courtesy vehicle fleet to ensure customer satisfaction.
Automotive Lot Attendant
Mercedes Benz of Washington
Washington, PA
07.2022 - 07.2023
- Maintained organization and cleanliness of dealership inventory and property.
- Photographed vehicle inventory for online listings.
- Assisted all departments in retrieving, locating and preparing vehicles and products.
- Maintained cleanliness of vehicle displays in dealership showroom.
- Maintained and organized receipts and logged fuel transactions with company card for accounting purposes.
- Assisted customer service desk representatives in providing a smooth, timely experience exceeding customer satisfaction.
Education
High School Diploma -
Agora Cyber Charter School
Pennsylvania06-2022
Skills
- Efficient workspace maintenance
- Detail oriented
- Communication skills
- Customer service
- Point-of-sale transaction handling
- Proficient in computer applications
- Stock rotation management
- Basic Math Skills
Languages
English
Timeline
Automotive Detail Specialist
Rohrich Lexus
08.2025 - 07.2026
Automotive Detail Specialist
Mercedes Benz of Washington
07.2023 - 08.2025
Customer Service Desk Representative
Mercedes Benz of Washington
07.2022 - 07.2023
Automotive Lot Attendant
Mercedes Benz of Washington
07.2022 - 07.2023
High School Diploma -
Agora Cyber Charter School