Dominic Rohrman
Summary
Dynamic professional with proven expertise in shipping and receiving, and exceptional customer service skills, honed at Macy's Fulfillment Center and Burger King. Streamlined packing processes, enhancing shipping efficiency, and maintained high accuracy in cash transactions. Demonstrates strong work ethic, time management, and a commitment to workplace cleanliness and safety.
Experienced with inventory management, shipping coordination, and logistics operations. Utilizes organizational skills and attention to detail to ensure timely and accurate order processing. Track record of maintaining efficient workflow and supporting team collaboration.
Developed skills in fast-paced logistics environment, including inventory management and shipment coordination. Demonstrates strong organizational skills and ability to work under pressure. Seeking to apply these transferable skills in new, dynamic field.
Friendly and reliable with positive attitude and excellent customer service skills. Understands importance of maintaining accurate cash handling and efficient transaction processes. Dedicated to creating welcoming atmosphere and ensuring customer satisfaction.
Dedicated Cashier experienced in high-end retail operations. Professional and friendly with remarkable customer service and sales abilities. Bringing experience and product knowledge to exceed revenue goals.
Overview
3
3
years of professional experience
Work History
Shipping Clerk
Macys Fulfillment Center
11.2024 - 01.2025
- Coordinated with warehouse staff to ensure timely order fulfillment and delivery.
- Collaborated with customer service team to resolve shipping issues and provide timely updates to clients.
- Reduced shipping errors by implementing a thorough quality control system for outgoing orders.
- Handled high-volume paperwork and collaborated with administrators to resolve invoicing and shipping problems.
- Improved shipping efficiency by streamlining packing and labeling processes.
- Managed multiple priorities, consistently meeting or exceeding deadlines for shipment dispatches.
- Optimized storage space usage by efficiently organizing inventory within the warehouse facility.
Casher
Burger King
10.2022 - 11.2024
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, and credit card transactions with excellent accuracy levels.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Helped customers complete purchases, locate items, and join reward programs.
- Restocked and organized merchandise in front lanes.
- Stocked merchandise as required.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
Education
High School Diploma -
Hedgesville High School
109 Ridge Rd N05-2024
Skills
- Shipping and receiving
- Workplace cleanliness
- Shipping software
- Warehouse safety
- Loading and unloading
- Stock control
- Customer service
- Work ethic and integrity
- Patience and empathy
- Time management skills
- Cleaning and sanitizing
- Cash handling
Timeline
Shipping Clerk
Macys Fulfillment Center
11.2024 - 01.2025
Casher
Burger King
10.2022 - 11.2024
High School Diploma -
Hedgesville High School
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