Summary
Overview
Work History
Education
Skills
Languages
Timeline
Barista

Dominic Simmons DeReaux

Las Vegas,NV

Summary

Dynamic and adept barista with proven expertise in beverage preparation and exceptional customer service, honed at HMSHost. Excelled in enhancing customer satisfaction and exceeding productivity goals by leveraging skills in cash handling and team collaboration. Demonstrated adaptability and a commitment to excellence, significantly improving operational efficiency and workplace morale. Offering excellent interpersonal skills and genuine interest in coffee industry, eager to learn and develop in fast-paced environment. Contributes to team-oriented setting and maintains high standard of cleanliness and organization. Ready to use and develop communication and customer service skills in Desired Position role.

Overview

2
2
years of professional experience

Work History

Barista

HMSHost
08.2024 - Current
  • Assisted in the training of new fulfillment associates, sharing best practices and offering support as needed.
  • Demonstrated adaptability by cross-training in multiple job functions within the fulfillment center.
  • Exceeded customer expectations by going above and beyond to ensure fast, accurate, and courteous service throughout the entire fulfillment process.
  • Enhanced customer satisfaction by accurately fulfilling orders within tight deadlines.
  • Boosted warehouse efficiency by consistently meeting or exceeding productivity goals for daily tasks.
  • Collaborated with team members to optimize workflows and improve overall operational performance.
  • Contributed to a positive workplace culture by maintaining a professional demeanor and supporting colleagues in their work duties.

Crew Member

McDonald's
03.2023 - 07.2023
  • Worked front counter, drive-thru and other areas.
  • Took orders, prepared meals, and collected payments.
  • Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
  • Worked well with teammates and accepted coaching from management team.
  • Collaborated with team members to complete orders.
  • Improved customer satisfaction by providing friendly and efficient service at the register.
  • Cleaned and maintained all areas of restaurant to promote clean image.
  • Provided excellent customer service by greeting customers and meeting quality expectations.
  • Kept food preparation area, equipment, and utensils clean and sanitary.
  • Provided exceptional customer service, addressing concerns or issues promptly and professionally.
  • Promoted a positive work environment through effective communication and teamwork among staff members.
  • Maintained high-quality food preparation standards, adhering to company guidelines for safety and cleanliness.
  • Became familiar with products to answer questions and make suggestions.
  • Addressed guest needs, questions, or concerns to create optimum experience onboard.

Fulfillment Associate

Amazon
06.2022 - 11.2022
  • Assisted in the training of new fulfillment associates, sharing best practices and offering support as needed.
  • Demonstrated adaptability by cross-training in multiple job functions within the fulfillment center.
  • Exceeded customer expectations by going above and beyond to ensure fast, accurate, and courteous service throughout the entire fulfillment process.
  • Enhanced customer satisfaction by accurately fulfilling orders within tight deadlines.
  • Boosted warehouse efficiency by consistently meeting or exceeding productivity goals for daily tasks.
  • Collaborated with team members to optimize workflows and improve overall operational performance.
  • Contributed to a positive workplace culture by maintaining a professional demeanor and supporting colleagues in their work duties.

Education

Mojave Highschool
Las Vegas
05.2022

Skills

  • Friendly and outgoing
  • Team Player
  • Cash Handling
  • Opening and closing duties
  • Active listener
  • Cleanliness
  • Exceptional customer service
  • Team Leadership
  • Adaptive and creative
  • Order Taking
  • Cash Register Operation
  • Espresso machine operation
  • Safe Food Handling
  • Beverage Preparation
  • Safe Food Handling Practices
  • Food Preparation
  • Menu Memorization
  • Coffee machinery
  • Drink customization
  • Smoothie making
  • Conversant in Language

Languages

Japanese
Limited Working

Timeline

Barista

HMSHost
08.2024 - Current

Crew Member

McDonald's
03.2023 - 07.2023

Fulfillment Associate

Amazon
06.2022 - 11.2022

Mojave Highschool
Dominic Simmons DeReaux