Dominic Sun
The Woodlands,TX
Summary
Dynamic trade development leader with a proven track record at multiple organizations and companies, excelling in customer engagement and strategic partnerships. Expert in international trade, I fostered high-value relationships, driving revenue growth and enhancing client satisfaction. Adept at team leadership, I empower teams to achieve exceptional results through effective training and mentorship.
Overview
35
35
years of professional experience
Work History
Director of Trade Development
Port Houston
01.2019 - 09.2025
- Conducted market analysis to identify growth opportunities and potential partnerships.
- Engaged with clients to gather feedback and improve service offerings.
- Conducted market research to identify potential clients, leading to successful business partnerships and increased revenue generation.
- Enhanced client relationships through regular communication, providing market insights and addressing concerns effectively.
- Collaborated closely with the product development team to incorporate client feedback into new offerings, enhancing overall product quality and appeal.
- Created customized sales presentations to showcase products or services, effectively communicating their value proposition to potential clients.
- Generated sponsorships with related and partnering entities to enhance marketing objectives.
- Improved website visibility through development and implementation of SEO strategies.
- Continually maintained and improved company's reputation and positive image in markets served.
- Oversaw preparation of marketing copy, images, videos, emails, and other collateral.
- Established relationships with key decision-makers within customer's organization to promote growth and retention.
- Managed key accounts by maintaining strong relationships with stakeholders, ensuring high levels of customer retention.
- Leveraged industry expertise in delivering informative presentations at conferences or seminars as a representative of the company''s thought leadership presence in the field.
- Developed strong relationships with industry influencers, enabling the company to stay abreast of emerging trends and capitalize on growth opportunities.
- Provided training and coaching for junior team members, fostering a culture of continuous learning within the department.
- Successfully penetrated new international markets by developing localized marketing strategies tailored specifically for each region''s unique needs.
- Development of global trade strategies aligned with company objectives.
Director of Global Strategic Accounts
CMA CGM
02.2014 - 12.2018
- Fostered strong relationships with key stakeholders, ensuring alignment on goals and enhancing customer satisfaction.
- Collaborated with cross-functional teams to deliver tailored solutions that meet client-specific needs effectively.
- Facilitated quarterly business reviews with clients, presenting insights and strategies for ongoing collaboration success.
- Consistently met or exceeded annual quota targets by implementing effective sales strategies.
- Developed customized account plans for key clients, resulting in increased revenue and long-term partnerships.
- Fostered an environment of collaboration within the team, sharing best practices around successful account management.
- Increased client retention by building strong relationships and identifying opportunities for strategic growth.
- Established trusted advisor status with key decision-makers, influencing their strategic direction and fostering loyalty.
- Managed a portfolio of high-value accounts, consistently exceeding sales targets and driving business expansion.
- Led cross-functional teams to develop tailored solutions for complex client challenges, achieving successful outcomes.
- Maintained client relationships and acquired new accounts to meet sales goals and increase company revenue.
- Collaborated with internal stakeholders to align business objectives and deliver comprehensive support to clients.
- Conducted regular account reviews, identifying areas of improvement and proactively addressing potential issues.
- Negotiated contracts with clients, securing favorable terms that contributed to overall business success.
- Built credibility and trust to influence client's buying decisions.
- Suggested solutions and innovative ideas to meet client needs.
Director of the Western Region
CMA CGM
01.2009 - 12.2014
- Led strategic planning initiatives to align regional goals with organizational objectives.
- Oversaw budget management, ensuring optimal resource allocation and cost-effectiveness.
- Mentored and trained senior staff, fostering a culture of continuous improvement and professional development.
- Analyzed market trends to inform decision-making and identify growth opportunities for the organization.
- Developed high-performing teams by providing mentorship, guidance, and opportunities for professional growth.
- Established a culture of continuous improvement by fostering open communication channels and empowering employees to voice their ideas.
- Optimized staff performance by designing comprehensive training programs tailored to individual needs.
- Boosted client satisfaction rates through exceptional relationship management and prompt resolution of issues.
Regionals Sales Manager
APL Logistics
1998 - 2002
Regional Sales Manager
P&O Nedlloyd Logistics
2003 - 2006
Education
Bachelor of Science - Finance
University of Southern California
Los Angeles, CA05-1990
Cranfield University
Milton Keyes, UKSkills
- Customer engagement
- Influencer relations
- Pricing strategy
- Promotional planning
- Multilingual capacity
- International trade
- Team leadership
- Verbal and written communication
- Negotiations
- Training and mentoring
- Team building
- Supply chain coordination
- Staff management
- Strategic partnerships
- Client consultations
- Operations
- Relationship building and management
Languages
Chinese (Mandarin)
Limited Working
Timeline
Director of Trade Development
Port Houston
01.2019 - 09.2025
Director of Global Strategic Accounts
CMA CGM
02.2014 - 12.2018
Director of the Western Region
CMA CGM
01.2009 - 12.2014
Regionals Sales Manager
APL Logistics
1998 - 2002
Regional Sales Manager
P&O Nedlloyd Logistics
2003 - 2006
Bachelor of Science - Finance
University of Southern California
Cranfield University
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