Assisted customers in selecting appropriate products based on preferences, needs, and desired effects
Provides detailed information about various strains, cannabinoids, consumption methods, and product types
Strictly adheres to state regulations regarding sales, inventory, and customer identification
Accurately execute over 50+ transactions daily using Point-of-sale system, while maintaining a balanced drawer throughout each shift to ensure no loss of revenue for the store
Maintains a calm and collected manor during high stress environments
Demonstrated reliability and punctuality by consistently arriving to work early to ensure all necessary opening tasks were completed efficiently and in a timely manner
Warmly welcomes customers, provides a tailored experience for each customer leading to more positive cannabis experience, while actively listening and addressing any uncertainties to foster trust and loyalty among customers, resulting in repeat customer visits
Collaborate with team members about products for better sale information, product information, store cleanliness, and organization for maximum productivity
Constantly learning in order to ensure a customer gets an informed recommendation for their needs by staying up to date on trends, new products, and regulation changes
Barista
Starbucks
02.2023 - 06.2023
Customer-oriented, friendly Barista serving high-quality espresso and brewed coffee in a fast-paced coffee shop environment
Passionate about providing customers with the perfect café experience
Provided friendly, professional service to patrons
Maintained up-to-date knowledge of ingredients and allergens, and offered suggestions to diners following specific medical, cultural, or socially conscious diets
Assisted customers in a courteous and pleasant manner during checkout
Processed customer payments by cash, Apple Pay, credit card, and debit card
Maintained a balanced drawer throughout each shift to ensure no loss of revenue for the store
Maintains a calm and collected manor during high stress environments
Responsible for both closing and opening tasks dependent on the day
Attentive to detail
Customer oriented
Served 150+ customers per day, taking the time to give each a custom tailored experience
Ran cash drawer for over 100 transactions per day
Processed credit cards and cash transactions
Brings a positive infectious energy and work ethic to the team
Consistent satisfaction from all customers served
Line/Prep Cook
Woodin Creek Kitchen & Tap
09.2021 - 10.2022
Line cook- Ran the kitchen with four other team members meeting health code regulations, food temperatures, consistent cleanliness, leading to timely preparation of designated dishes
Prep cook- Kept aforementioned kitchen fully stocked, preparing all manner of food related items, daily stock checks to ensure no missing products during service hours, receiving shipments and dispersing said shipment to designated locations within the restaurant
Personal Achievements: Created two 'special' dishes for sale
Maintained clean, hygienic kitchen workspace by sweeping, mopping, and taking out trash.
Trained and assisted new kitchen staff members.
Received shipments and placed items on proper shelves to restock and organize restaurant pantry.
Cryptologic Technician Collection
Department of Defense, United States Navy
07.2017 - 07.2021
Led team of motivated uniformed service members to complete common goals
Train new additions of team members to be able to meet requirements set by the Department of Defense
Analyze mass quantities of information provided by the DOD in according to proper procedure
Met daily requirements for job role and supervisor position
Quickly adapted to new training requirements and learning opportunities to further increase efficiency and personal skills
Trained in conflict resolution among subordinates, equals and superiors.
Maintained awareness of subordinates' personal problems and shortcomings, supporting personal and professional growth.
Backline Cook
1220 Cafe
08.2016 - 06.2017
Led the back kitchen of cafe, cooking dishes for customers and food preparation were main duties
Cleaning duties every night and closing cafe each night were additional responsibilities
Also was stand in server and cashier when positions were short and needed to be filled
Usually once a week in Sunday's during our busiest times
Education
College Degree - Bachelor in Applied Psychology
City University of Seattle
Seattle, WA
01.2025
Skills
Phone etiquette
POS
Cash handling
Sales
Process Improvement
Communication skills
Change Management
Customer service
Interpersonal communication
Problem management
Cash management
Time management
Cash register
Personal Information
Work Permit: Authorized to work in the US for any employer
Certification
Food Handler Certification
Military Service
United States Navy, United States, Petty Officer Second Class, 07/01/17, 07/01/21, Led team of motivated uniformed service members to complete common goals., Train new additions of team members to be able to meet requirements set by the Department of Defense., Analyze mass quantities of information provided by the DOD in according to proper procedure., Met daily requirements for job role and supervisor position., Quickly adapted to new training requirements and learning opportunities to further increase efficiency and personal skills.
Timeline
Budtender
Uncle Ike's Pot Shop
06.2023 - Current
Barista
Starbucks
02.2023 - 06.2023
Line/Prep Cook
Woodin Creek Kitchen & Tap
09.2021 - 10.2022
Cryptologic Technician Collection
Department of Defense, United States Navy
07.2017 - 07.2021
Backline Cook
1220 Cafe
08.2016 - 06.2017
Food Handler Certification
College Degree - Bachelor in Applied Psychology
City University of Seattle
Similar Profiles
Cody CarpenterCody Carpenter
Office Manager at Ike's Fix It Shop LLCOffice Manager at Ike's Fix It Shop LLC