Dominic Walton
Phoenix,AZ
Summary
Highly motivated professional with 8 years of entrepreneurial and management experience. Skillfully creates and maintains professional and loyal relationships with co-workers, staff and clients while managing administrative and sales employees. Comfortable working independently as manager and leader and as collaborative team member. Applies business acumen and experience and exercises decisive judgment to meet and exceed organizational goals.
Overview
10
10
years of professional experience
Work History
Owner/Manager
Walton Logistics LLC
Phoenix, AZ
09.2021 - Current
- Developed business from ground up and prepared records and operations for smooth handover to new owners.
- Significantly reduced expenses by over $10k annually through learning how to perform routine maintenance (changing fuel filters, chassis lubrication, brake adjustments, oil changes)
- Reviewed legal documents related to business operations.
- Generated over $100k in revenue through transporting time and temperature sensitive goods.
- Coordinated and directed activities of businesses or departments concerning production, pricing and sales.
- Utilized strong issue resolution and communication skills to cultivate and strengthen lasting client relationships.
- Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
401(k)/S125 Conversions Account Manager
Paychex
Phoenix, AZ
04.2020 - 09.2021
- Oversaw the timely and accurate conversion of 100+ high complexity 401(k) and S125 plans to Paychex
- Created training content for implementation of new software, leading to reduced processing times
- Resolved advanced level integration issues with minimal guidance and supervision required
- Accurately allocated over $26MM in 401(k) participant conversion money with exceptional service.
Transition Manager
Transamerica
Denver, CO
11.2018 - 09.2020
- Successfully manage the installation of Retirement Plans including both Single Employer plans and Multiple Employer plans
- Foster relationships throughout installation process dealing directly with executive contacts, plan sponsors, financial advisors, and third‐party record‐keepers
- Pursue prior plan assets from preceding providers and direct liquidation time tables taking into account compliance to SOX blackout and plan effective dates
- Negotiate liquidation of investments and receipt of plan data from prior providers.
Client Service Specialist/Relationship Manager
Broadridge
Denver, CO
07.2017 - 11.2018
- Integral in the seamless transition in ownership for a very large Retirement Plan Trustee
- Single handedly reviewed and processed a backlog of over 2000 client requests
- Responsible for the timely completion of a variety of management monitoring reports
- Performed all required compliance monitoring and reporting for client items.
Client Services Manager
Solium Capital
Tempe, AZ
05.2016 - 07.2017
- Provided multi‐dimensional support to private companies utilizing ShareWorks software
- Assisted clients through the independent audit process associated with GAAP compliance by proving accuracy and integrity of data
- Delivered exceptional service with intense dedication to resolving critical audit issues successfully in a high pressure, time‐sensitive environment
- Proactively collaborated on task review and analysis to identify any opportunities to improve efficiencies.
Relationship Specialist – Advisor Services
Charles Schwab & Co., Inc.
Phoenix, AZ
10.2013 - 05.2016
- Developed and maintained relationships with 12 independent advisors representing over $3 billion in AUM
- Retirement services subject matter expert for a large service center supporting over 3000 advisors
- Provided extensive training to advisor services new hires on the essentials of retirement transaction processing
- Time critical problem resolution for trading issues, new account issues, paperwork problems and money transfer issues.
Education
Associates Degree (AA) – Communication -
Phoenix College
05.2015
Skills
- Business Management
- Regulatory Compliance
- Profit and Loss Analysis
- Business Planning
- Customer Relations
- Client Service
- Operations Management
- Verbal and Written Communication
- Business Development
- Relationship Building
- Project Management
Timeline
Owner/Manager
Walton Logistics LLC
09.2021 - Current
401(k)/S125 Conversions Account Manager
Paychex
04.2020 - 09.2021
Transition Manager
Transamerica
11.2018 - 09.2020
Client Service Specialist/Relationship Manager
Broadridge
07.2017 - 11.2018
Client Services Manager
Solium Capital
05.2016 - 07.2017
Relationship Specialist – Advisor Services
Charles Schwab & Co., Inc.
10.2013 - 05.2016
Associates Degree (AA) – Communication -
Phoenix College
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