Dominica Dean
Las Vegas,NV
Summary
Dedicated flight attendant with exceptional customer service skills, ensuring passenger comfort and safety. Proven ability to manage in-flight emergencies and enhance passenger satisfaction through adaptability and attention to detail.
Overview
23
23
years of professional experience
Work History
Flight Attendant
Southwest Airlines
Las Vegas, NV
08.2007 - Current
- Delivered exceptional customer service during flights, ensuring passenger comfort and safety.
- Conducted pre-flight safety checks to comply with airline regulations and enhance operational readiness.
- Assisted passengers with boarding procedures, facilitating efficient aircraft turnaround times.
- Managed in-flight emergencies by executing safety protocols and coordinating with crew members effectively.
- Collaborated with flight crews to optimize service delivery and resolve passenger inquiries promptly.
- Demonstrated flexibility and adaptability amidst schedule changes, delays, or challenging situations while maintaining a positive attitude.
- Handled medical emergencies calmly and competently following established protocols while liaising with the cockpit crew as needed.
- Enhanced passenger satisfaction by providing exceptional in-flight service and addressing individual needs.
- Participated in regular training sessions to stay current on industry trends, evolving company policies, safety procedures, and customer service strategies.
Tax Preparer
Jackson Hewitt
Carson City, NV
12.2003 - 04.2006
- Prepared and filed federal and state tax returns for diverse clientele.
- Provided guidance on tax deductions, credits, and strategies to minimize liabilities.
- Reviewed client information to identify potential issues and recommend solutions.
- Educated clients on tax implications of various financial decisions and transactions.
Education
High School Diploma -
Olov High School
Reno, NV2003
Timeline
Flight Attendant
Southwest Airlines
08.2007 - Current
Tax Preparer
Jackson Hewitt
12.2003 - 04.2006
High School Diploma -
Olov High School