Dominica Johnson-Tirado

Effectively supervised staff ensuring implementation of company's policies, protocols, work rules and disciplinary action

• Apply performance data to evaluate and improve operations, target current business conditions and forecast needs.
• Assisted with marketing strategy creation and advertising initiatives to better promote facility to public.
• Observed each employee's individual strengths and initiated mentoring program to improve areas of growth.
• Communicated best practices among on-site and external personnel to align efforts and goals.
• Collaborated on program operations with multiple departments, including offering feedback from participants for improvement recommendations.
• Managed multiple projects simultaneously using organizational and analytical skills.
• Tracked, recorded expenses and reconciled accounts to maintain accurate, current compliant financial records.
• Networked with local organizations, leaders, consumers and community resulting in establishment of new and lasting partnerships and relationships.
• Provided expert advice on matters related to financial planning, leading to better-informed decisions across organization.
• Developed comprehensive annual budgets for multiple departments, increasing efficiency in resource allocation.
• Implemented continuous improvements to budgeting process based on feedback from department leads and finance staff.
• Improved budget forecasting accuracy by analyzing historical data and tracking trends for multiple sites.
• Increased departmental collaboration with cross-functional teams to ensure accurate budget allocations.
• Reviewed operating budgets periodically to analyze trends affecting budget needs.
• Developed effective training plans based on department needs and objectives.
• Monitored and reported trainee progress, introducing new learning tools to address individual needs.
• Coached over 35 employees on best practices, providing constructive feedback to support their professional growth.
• Enhanced engagement through interactive workshops and hands-on activities.
• Provided one-on-one mentoring to help individuals reach their full potential within organization.
• Monitor, assist and evaluate Community Learning Center (CLC) and Safe Place site operations, attendance data, program plans, grant renewals and evaluation methods
• Assist in preparation, review, and submission of annual DPI grant applications, grant renewals, and program contracts
• Facilitated monthly meetings, on-going professional development for agency wide staff trainings for more than 50+ people.
• Meet with principals, teachers, and community-based organizations regarding strategies and outcomes of their after-school programs.
• Establish partnerships with schools, governmental units, agencies, and community-based organizations to develop quality after-school programs.
• Serve on various committees as required and assigned.
• Communicated factory operational needs, objectives and performance standards with senior management and earned full upper management support.
• Processed invoices and expenses to facilitate financial management for 5+ locations.
• Evaluated success of training programs and recommended improvements to upper management to enhance effectiveness.
• Developed high-performing teams by providing mentorship, guidance, and opportunities for professional growth of 35+ Club Managers.

• Developed and optimized rich learning environment by capitalizing on diverse engagement strategies and enriching teaching techniques.
• Chose optimum curriculum for each member and devised creative daily lesson plans to meet requirements and needs of 6 different learners.
• Maintained patience and level-headedness in diverse situations to continuously support student development and personal growth.
• Kept students on-task with proactive behavior modification and positive reinforcement strategies.
• Organized rooms in line with current educational thinking to maximize educational opportunities.
• Structured activities for interactive learning, including word analysis, reading understanding and fluency skills.

• Helped with planning schedules and delegating assignments to meet coverage and service demands.
• Conducted weekly staff meetings to motivate staff members, address concerns and questions, plan improvements, and evaluate progress toward goals.
• Developed partnerships with parents, businesses and organizations to build awareness, increase support and share resources.
• Scheduled educational activities, faculty lectures and departmental events to drive mission and values of institution.
• Maintained program files, records, databases and websites to gather research and prepare and submit monthly reports.
• Directed day-to-day operations of education program and supervised support staff to delegate assignments and evaluate performance.
• Created special handouts, study guides and assessments to evaluate and boost student knowledge.
• Structured activities for interactive learning, including word analysis, reading understanding and fluency skills.
• Collaborated with students to complete homework assignments, identify lagging skills and correct weaknesses.
• Tracked learning progress in order to identify opportunities to enhance tutoring methods and help students achieve math and reading goals.
• Collaborated with parents to create tutoring sessions appropriate for student's age, learning preference and learning style.
• Met with students and discussed educational goals and expectations to initiate success strategies.
• Provided early intervention assistance to 35 struggling students to boost understanding and performance.
• Improved customer satisfaction by addressing and resolving complaints promptly
• Supervised day-to-day operations to meet performance, quality and service expectations

• Assisted more than 200+ students with homework and helped to incorporate positive study skills.
• Built positive relationships with students through active listening at Club..
• Provided key emotional support to special needs youth.
• Educated potential participants on available services and processes to engage in program.

• Assisted in creating safe and nurturing classroom environment that promoted emotional well-being and academic growth 9 students
• Supported students in developing social skills through structured activities and positive reinforcement techniques
• Participated in professional development opportunities to stay current with educational trends and best practices, applying this knowledge to continuously improve instruction in classroom
• Applied play-based strategies to provide diverse approaches to learning
• Consulted with parents to build and maintain positive support networks and support continuing education strategies
• Instructed children in health and personal habits, such as eating, resting, and toileting
• Encouraged social-emotional growth through interactive games, role-playing scenarios, and group activities
• Integrated sensory experiences into daily routine to enhance cognitive exploration opportunities for young learners
• Established warm rapport with students that fostered emotional security and sense of belonging

• Maintained well-controlled classrooms by clearly outlining standards and reinforcing positive behaviors.
• Applied play-based strategies, including crafts and games, to provide diverse approaches to learning.
• Implemented curriculum for 6 children to enhance their skills with learning-focused activities.
• Instructed children in health and personal habits, such as eating, resting and toileting.
• Assisted in creating safe and nurturing classroom environment that promoted emotional well-being and academic growth for 9 students
• Supported students in developing social skills through structured activities and positive reinforcement techniques