Dominica Smalls
Allied Medical Staffing
Hanahan,SC
1
Certification
26
years of professional experience
Results-driven healthcare professional with extensive experience in patient care, relationship management, and healthcare communication. Skilled at educating clients, building long-term relationships, and presenting complex medical information in a clear and engaging manner. Seeking a Pharmaceutical Sales Representative position where strong communication, clinical knowledge, and customer-focused sales abilities can drive product awareness, provider engagement, and business growth.
Work History
Licensed Practical Nurse (LPN)
1 Year 1 Month- Developed strong relationships with patients, physicians, and healthcare teams through compassionate and professional communication
- Educated patients on medications, treatment plans, and healthcare services, improving understanding and compliance
- Thrived in fast-paced healthcare settings while managing high patient volumes with accuracy and efficiency
- Maintained detailed medical documentation and ensured compliance with healthcare regulations and standards
- Collaborated with interdisciplinary teams to support quality patient outcomes and continuity of care
Administrative / Clerical Support
5 Years 7 Months- Managed customer communication, scheduling, and service coordination in a high-volume environment
- Prepared invoices, estimates, and maintained organized client records with attention to detail
- Built positive client relationships that contributed to repeat business and customer satisfaction
- Coordinated vendor communication and supply management to support daily operations
- Worked effectively in fast-paced environments.
Electrophysiology Assistant
2 Years- Assisted physicians with patient monitoring and diagnostic procedures.
- Collected and analyzed healthcare data to support reporting and operational improvements.
- Provided professional patient support while maintaining a high level of care and communication.
- Supported patient scheduling and appointment confirmations to enhance operational efficiency.
- Coordinated communication between patients and medical staff to facilitate information flow.
- Processed insurance claims and verified coverage to ensure timely reimbursements.
Education
Associate of Arts
Pharmacy Technician
Associate Degree - Nursing
Skills
Pharmaceutical & Healthcare Knowledge
Relationship Building & Account Management
Medical Terminology & Patient Education
Sales Support & Product Promotion
Client Relations & Customer Retention
Strong Communication & Presentation Skills
Territory Support & Provider Outreach
Administrative & Clerical Support
Scheduling
Documentation & Data Entry
Time Management & Multitasking
Certification
- CNPR Certification
- Broker Insurance School – 2024
- First Aid & CPR Certified
Timeline
Licensed Practical Nurse (LPN)
Allied Medical Staffing
07.2025 - CurrentRead More
Administrative / Clerical Support
D & D Commercial Cleaning LLC.
10.2019 - 05.2025Read More
Electrophysiology Assistant
Arrhythmia Specialists
01.2001 - 01.2003Read More
Everest
Pharmacy Technician
Read More
University of Phoenix
Associate of Arts
Read More
Cal Poly
Associate Degree from Nursing
Read More
Additional Strengths
- Self-motivated professional with a strong work ethic
- Ability to communicate effectively with diverse patient and provider populations
- Detail-oriented with a focus on compliance, accuracy, and professionalism
- Adaptable and eager to grow within the pharmaceutical sales industry