Summary
Overview
Work History
Education
Skills
Timeline
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Dominick Abundiz

1271 McBride Lane, Hayward,CA

Summary

Detail-oriented and quick learning industry professional with extensive background in customer service and inventory management. Self-sufficient and enthusiastic individual who works quickly and effectively, both with others and in situations with little to no direct oversight.

Overview

8
8
years of professional experience

Work History

On Site Technician

Republic Services
07.2024 - 08.2025

Disposed, stored, categorized, and transported hazardous materials in line with federal and state guidelines.

Advised laboratory and factory employees in regard to federal and state safety guidelines when handling and disposing hazardous materials.

Wrote invoices and supply orders using microsoft excel and word.

Operated a forklift in warehouses.

Trained fellow contractors to work on specific sites.

Drove a company truck as needed for satellite site hazardous waste services.

Wine Department Manager

Bianchini's Market
07.2022 - 07.2024
  • Established a system of regular inventory audits, enabling accurate record-keeping and minimizing shrinkage within the wine department.
  • Organized successful in-store events such as wine tastings and seminars, attracting new customers while engaging existing ones.
  • Cultivated relationships with local wineries and distributors, expanding the selection of regional wines available instore.
  • Enhanced customer satisfaction by providing expert wine recommendations based on individual preferences and meal pairings.
  • Addressed customer inquiries and resolved complaints promptly, maintaining strong brand loyalty among clientele.
  • Spearheaded inventory management for the wine department, ensuring adequate stock levels and product variety.
  • Collaborated with suppliers to secure competitive pricing and exclusive products, offering customers unique value propositions.

Wine Department Manager

Piazza's Fine Foods
07.2020 - 06.2022
  • Analyzed consumer trends to inform purchasing decisions, ensuring a relevant assortment of products that catered to evolving customer tastes.
  • Collaborated with other department managers regularly in order to create cohesive merchandising displays throughout the store which resulted in an enhanced shopping experience.
  • Launched a successful loyalty program tailored towards frequent shoppers that contributed significantly towards retaining customers while boosting overall sales figures.
  • Cultivated relationships with local wineries and distributors, expanding the selection of regional wines available instore.
  • Established a system of regular inventory audits, enabling accurate record-keeping and minimizing shrinkage within the wine department.
  • Managed budget allocation for the wine department, allocating resources effectively to maximize profits.
  • Optimized store layout for improved visibility of high-margin items, contributing to increased revenue generation.
  • Maintained strict adherence to state liquor laws through proper staff education on age verification procedures and legal requirements for alcohol sales operations.
  • Increased average transaction value through strategic upselling techniques focused on complementary food pairings and premium selections.

Beverage Buyer

Whole Foods Market
05.2017 - 07.2020
  • Provide excellent customer service and address needs of customers in a timely and effective manner.
  • Ensure a fresh and appealing display by keeping shelves and displays clean and well stocked by front-facing, checking codes, rotating, and removing out-of-date products.
  • Replenish products through proper buying procedures.
  • Ensure that product mix meets varied customer dietary needs and requests.
  • Build displays according to movement, promotions, profitability, value, and Regional guidance.
  • Oversee customer special order procedure.
  • Analyze and control product transfers, waste, and spoilage.
  • Maintain profitability by meeting and exceeding margin and sales targets.
  • Assist in training and developing Team Members on product knowledge.
  • Maintain accurate department signage and pricing.
  • Ensure compliance with all applicable US, UK or Canadian regulatory rules and regulations, Weights and Measures, health and sanitation, and adhere to safe work practices.
  • Maintain a safe, clean and well-organized working and shopping environment.
  • Answer department telephone calls and pages quickly and with excellent phone etiquette.

Education

High School Diploma -

Castro Valley High School
Castro Valley

Skills

  • Bilingual - Spanish
  • Highly developed customer service skills

Timeline

On Site Technician

Republic Services
07.2024 - 08.2025

Wine Department Manager

Bianchini's Market
07.2022 - 07.2024

Wine Department Manager

Piazza's Fine Foods
07.2020 - 06.2022

Beverage Buyer

Whole Foods Market
05.2017 - 07.2020

High School Diploma -

Castro Valley High School