Dominick Altomare
Ormond By The Sea,FL
Summary
I am skilled in relationship building and sales strategy development, I've significantly enhanced client satisfaction and sales revenue, which has helped the parish's hospitality and outreach. My approach combines effective staff management with sales expertise, driving results and fostering high-performing teams. I have been volunteering at Our Lady of Lourdes for over a year assisting the parish/pastor with HVAC, Irrigation, Electrical, kitchen equipment (refrigeration/ disposal, ovens etc.), landscaping team as well as working with contractors supervising plumbing, pest control, irrigation while they are on property. Because of my love for the parish I have assumed the role of liturgy assistant (Ushers and Hospitality) at all the Masses on the weekend. I have been on the Italian Festival committee as well helped with all set up and take down of events, including the Easter Bandshell Mass. I have taken on supervision of the Cafe' on the weekends.
Overview
45
45
years of professional experience
Work History
Sales Manager
Faltech Industries
02.2016 - 08.2024
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Increased sales revenue by developing and implementing effective sales strategies.
- Built long-lasting client relationships through excellent customer service and consistent follow ups.
- Led successful sales team by providing motivational coaching and performance-based incentives.
- Taught use of product to clients.
Owner/Operator Manager
Clearview Spring Water
02.2001 - 01.2016
- Managed day-to-day business operations.
- Provided exceptional customer service, addressing issues promptly to ensure customer satisfaction and repeat business.
- Increased customer satisfaction by providing high-quality services and timely communication.
- Managed daily operations for optimal efficiency, streamlining processes to reduce cost Maintained all aspects of the facility, including HVAC, machinery, trucks, and equipment (water coolers, coffee dispensers (Bunn and Bloonfield coffee makers). Customized warehouse to meet needs of business.
- Consulted with customers to assess needs and propose optimal solutions.
- Spoke professionally with customers regarding complaints, gathering all necessary information to make educated decisions and address issues.
- Established strong relationships with suppliers, ensuring consistent delivery of goods and services at competitive prices.
- Ensured compliance with relevant regulations, maintaining proper documentation and licensing requirements.
- Developed and implemented successful marketing strategies, resulting in increased brand awareness and customer base.
- Developed business plan, processes and procedures to provide superior product and service to customers.
- Kept all building areas and equipment functional and well-organized to promote business performance.
- Cultivated a positive work environment, leading to higher employee retention rates and overall job satisfaction.
- Negotiated contracts with vendors to secure favorable terms for the business.
- Trained and motivated employees to perform daily business functions.
- Implemented effective financial management practices, improving cash flow and profitability.
- Assessed income and expenses and adapted plans to improve profit levels.
- Overseeing inventory management, reducing waste and maintaining adequate stock levels to meet demand.
- Oversaw the hiring process, selecting highly skilled candidates who contributed significantly to company success.
- Developed and nurtured lasting customer relationships by projecting professional corporate image and responding quickly to logistical and scheduling issues.
- Facilitated open communication channels among staff members, promoting teamwork for enhanced performance.
- Maximized revenue by identifying new market opportunities and implementing targeted sales strategies.
- Optimized workflow processes through careful analysis of operational needs and resource allocation.
- Contributed positively to the local community through involvement in various events or charitable organizations.
- Improved safety standards by regularly reviewing protocols and implementing necessary updates.
- Operated with safety and skill to avoid accidents and delays.
- Obtained necessary permits and licenses to operate various commercial vehicles legally.
- Demonstrated safe driving by following regulations and safety procedures, resulting in zero accidents.
- Inspected trucks for malfunctions and reported vehicles to management for corrective action.
- Assisted in recruiting, hiring and training of team members.
- Recruited, hired, and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.
- Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
- Scheduled employees for shifts, taking into account customer traffic and employee strengths.
- Implemented innovative programs to increase employee loyalty and reduce turnover.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
Plant Manager
Silverline Building Product
03.1991 - 02.2001
- Increased production efficiency by optimizing plant layout and implementing process improvements.
- Reduced costs by eliminating materials waste and unnecessary labor hours.
- Directed employees and related programs to maximize team productivity and facility output.
- Provided direction and leadership to all levels of employees and managers.
- Boosted employee morale and productivity through effective leadership and motivational techniques.
- Led, trained and coached plant staff to facilitate high levels of productivity and quality.
- Monitored and evaluated plant performance to identify areas for improvement and take corrective measures.
- Balanced labor needs with production schedules to optimize workforce utilization while maintaining output targets.
- Oversaw daily operations of the manufacturing plant (300'X 600').
- Mentored and developed staff members, promoting professional growth opportunities within the organization.
- Managed direction and planning for plant with focus on optimization of daily functions, exceeding customer expectations, and achieving KPIs.
- Collaborated with sales team to align plant capabilities with customer demands, fostering long-term business relationships.
- Implemented quality control measures to reduce defect rates and enhance product quality consistently.
- Implemented useful inventory management and tracking systems to reduce costs and improve operations.
- Reduced downtime for maintenance by establishing a proactive preventive maintenance program.
- Conducted thorough root cause analyses on production issues, identifying solutions for continuous improvement efforts.
- Promoted collaborative work environment to motivate and engage staff to achieve company objectives.
- Built strong relationships with regulatory agencies and ensured compliance with all environmental permits; maintained an exemplary safety record.
- Established positive relationships with suppliers to obtain timely deliveries of materials and products.
- Enhanced safety standards with implementation of comprehensive safety training initiatives for all employees.
- Coordinated plant expansions and upgrades to accommodate increased demand while minimizing disruption to ongoing operations.
- Championed sustainable practices throughout the facility, implementing waste reduction strategies and energy-efficient technologies.
- Negotiated with vendors for timely delivery of raw materials, preventing production delays.
- Managed personnel by implementing company policies, procedures, work rules, and disciplinary action.
- Enforced health and safety protocols to promote safe working environment.
- Evaluated employee performance and provided feedback and training as needed.
- Oversaw routine maintenance programs and scheduled service to keep equipment functioning at peak levels.
- Collaborated with technical and administrative teams to develop and implement successful corrective plans.
Supervisor
SWS Industries
06.1979 - 04.1991
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
- Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
- Resolved conflicts among team members promptly, maintaining a harmonious working environment conducive to productivity.
- Enhanced communication within the team by holding regular meetings and encouraging open dialogue among all members.
- Demonstrated commitment to the organization''s core values, leading by example and fostering a culture of excellence.
- Collaborated with other departments to achieve organizational goals, fostering teamwork across various functions.
- Conducted performance evaluations for staff members, identifying areas of improvement and guiding professional development plans.
- Implemented safety protocols to minimize workplace accidents and maintain compliance with industry standards.
- Reduced employee turnover by fostering a positive work environment and providing ongoing feedback to staff members.
- Developed staff skills through targeted training programs, resulting in improved performance and career growth opportunities.
- Identified operational inefficiencies and implemented corrective measures to increase effectiveness.
- Reduced conflict incidents significantly, fostering cohesive team environment through effective conflict resolution strategies.
- Maintained high safety standards to ensure secure workplace for all employees and visitors.
- Managed diverse team, promoting inclusive work environment that leveraged individual strengths.
- Led successful project completions under tight deadlines, coordinating effectively across multiple teams.
- Achieved significant improvements in operational efficiency, introducing and enforcing quality control measures.
- Boosted team morale and performance, organizing regular training sessions and motivational meetings.
- Enhanced team productivity by streamlining workflow processes and implementing efficient scheduling systems.
- Developed comprehensive training program for new hires, significantly reducing learning curve and integrating them into team quickly.
- Optimized scheduling to ensure full coverage during peak hours without overstaffing, balancing customer service with cost efficiency.
- Evaluated staff performance and provided coaching to address inefficiencies.
- Maintained overall safe work environment with employee training programs and enforcement of safety procedures.
- Frequently inspected production area to verify proper equipment operation.
- Cultivated positive relationships with vendors to deliver timely and cost-effective supply of services and materials.
Skills
- Relationship Building
- Staff Management
- Goals and performance
- Verbal and written communication
- Sales expertise
- Client Relationship Management
- Sales strategy development
- Positive and upbeat
- Sales process
- Goal Setting
- Performance Management
- Customer Service
- Decision-Making
- Facility management
Timeline
Sales Manager
Faltech Industries
02.2016 - 08.2024
Owner/Operator Manager
Clearview Spring Water
02.2001 - 01.2016
Plant Manager
Silverline Building Product
03.1991 - 02.2001
Supervisor
SWS Industries
06.1979 - 04.1991
Similar Profiles
Shawn WharryShawn Wharry
Journeyman Sheet Metal Worker at Prairie Metal Industries, Nordic Mechanichal, ASM Industries.Journeyman Sheet Metal Worker at Prairie Metal Industries, Nordic Mechanichal, ASM Industries.
AADIL HUSSAINAADIL HUSSAIN
Sr QA/QMS Engineer at APS Industries Ltd.Customers-FIEM IndustriesSr QA/QMS Engineer at APS Industries Ltd.Customers-FIEM Industries
Yash AgarwalYash Agarwal
Quality Engineer at TKIL Industries Pvt.Ltd (Formerly known as Thyssenkrupp IndustriesQuality Engineer at TKIL Industries Pvt.Ltd (Formerly known as Thyssenkrupp Industries
Anita HaussmannAnita Haussmann
Server, Bartender, Hostess at Zappis Italian GardenServer, Bartender, Hostess at Zappis Italian Garden
Addyson MillerAddyson Miller
Host at Outback SteakhouseHost at Outback Steakhouse